How to Pay Your Bill at Marshfield Clinic

Paying your medical bills can be confusing but Marshfield Clinic aims to make the process as simple as possible. I’ll walk you through the various ways you can pay your Marshfield Clinic bill online, over the phone by mail or in person.

Overview of Marshfield Clinic Billing

Marshfield Clinic has over 50 locations across northern, central and western Wisconsin, as well as a few locations in Michigan and Minnesota With such a large healthcare network, they service a huge number of patients

To handle all the billing, Marshfield Clinic recently upgraded to a new centralized billing system. This modernized system allows you to easily access all your Marshfield Clinic bills in one place receive bill notifications via text and email and pay your bills through the new user-friendly payment portal.

Your monthly billing statement contains your unique Bill ID number, which you’ll need to login and view your account online. Marshfield Clinic aims to make billing clear and convenient, but if you ever have questions, their customer service team is available at 1-888-258-9775.

Pay Online Through the Payment Portal

The easiest way to pay your Marshfield Clinic bill is through their online payment portal at pay.marshfieldclinic.org.

To get started, visit the website and enter your Bill ID and date of birth. If you don’t know your Bill ID, you can click “Find Your Account” and search for your bills.

Once logged in, you’ll see all your outstanding Marshfield Clinic bills in one convenient place. You can view billing details, make one-time payments, set up recurring payments or create customized payment plans.

The online payment portal accepts major credit and debit cards, Apple Pay, Google Pay, electronic checks and even offers financing through CareCredit. Payments are processed through a secure connection, so you can trust your information is safe.

Receive and Pay Through Bill Notifications

In addition to paper statements, Marshfield Clinic can send you electronic bill notifications directly to your email and via text message.

The notifications contain a link to instantly access your account and make a payment. So whenever you receive a text or email alerting you of an available bill, just click the link to login and pay.

You can opt into receiving electronic notifications and manage your contact information through the payment portal in the “My Account” section.

Pay Over the Phone

If you prefer to speak with someone directly, you can pay your Marshfield Clinic bill over the phone by calling 1-888-258-9775.

Make sure to have your monthly statement on hand, which contains the pay-by-phone number on the front page. Note this number may be different than the general customer service line.

When you call, an automated system will guide you through making a payment. You can pay the full balance due or make a partial payment by specifying the payment amount. The system will walk you through entering your payment details.

Pay by Mail

To pay your bill by check or money order through the mail, first locate the payment slip included with your monthly paper statement. This slip should be detached and mailed along with your check or money order to:

Marshfield Clinic
1000 N Oak Ave
Marshfield, WI 54449

Make your check or money order out to Marshfield Clinic. Include your account number on the check if possible.

Allow 7-10 business days for mailed payments to be received and processed. Payments should be mailed at least 3-5 days before the due date to avoid late fees.

Pay in Person

You can also pay your Marshfield Clinic bill by visiting any Marshfield Clinic location in-person. Take your paper statement with you which contains your account number and amount due.

Let the front desk staff know you’re there to make a bill payment. They can take a credit/debit card, cash or check. Get a receipt as proof of your payment.

Paying in person allows you to speak with billing staff if you have any account questions. Locations with billing offices include:

• Marshfield Medical Center – Marshfield, WI
• Marshfield Medical Center – Rice Lake, WI
• Marshfield Medical Center – Eau Claire, WI
• Marshfield Medical Center – Ladysmith, WI
• Marshfield Medical Center – Neillsville, WI
• Marshfield Medical Center – Minocqua, WI
• Marshfield Medical Center – Weston, WI
• Marshfield Medical Center – Park Falls, WI

Check the Marshfield Clinic website for a full directory of locations.

Set Up a Payment Plan

If you’re unable to pay your full balance due, Marshfield Clinic offers flexible payment plans. You can customize scheduled payments that work with your budget.

Payment plans are set up through the online billing portal or by phone. Online you can select your preferred payment frequency and date. Payment plans through customer service offer more flexibility.

Setting up a payment plan prevents your account from being sent to collections as long as you stick to the agreed upon schedule and terms. Contact billing right away if you expect to miss payments so alternate arrangements can be made.

Use Health Savings or Flex Spending Accounts

Consider using a health savings account (HSA) or flexible spending account (FSA) to pay your Marshfield Clinic bills tax-free. Both options allow you to allocate pre-tax dollars to qualified medical expenses.

To use these funds to pay your bill online, select HSA or FSA as the payment method in the billing portal. Make sure you have enough funds available in the account to cover the payment amount due.

You can also submit your statement and receipt to your HSA/FSA administrator for reimbursement. Reimbursed funds get deposited into your bank account.

Financial Assistance Options

If you’re undergoing financial hardship and unable to pay your Marshfield Clinic bill, you may qualify for financial assistance.

Marshfield Clinic offers both uninsured patient and underinsured patient financial assistance programs. These can discount or in some cases eliminate your medical bills.

To apply, download an application from the billing website or request one from customer service. You’ll need to provide household income verification and other documentation.

Financial assistance only covers services delivered directly through Marshfield Clinic providers and facilities. It does not apply to third party providers who simply use Marshfield Clinic for billing and collections.

Avoid Late Fees and Collections

Marshfield Clinic bills are due 30 days from the initial statement date. If your balance remains unpaid for 120 days, late fees will begin accruing. Accounts over 120 days past due are at risk of being sent to collections.

This can seriously damage your credit score and result in continued penalties and fees. Stay in close contact with the billing department if you expect delays in payment and request alternate arrangements or payment plans.

As long as you demonstrate good faith efforts to pay your bill timely, Marshfield Clinic wants to work with patients facing financial hardships. Communicate concerns right away to avoid further duress.

Key Takeaways

• Marshfield Clinic offers a centralized billing system to access all your accounts in one place. Use your Bill ID to login online.

• Pay bills securely through the online portal, by phone, mail or at any clinic location.

• Payment plans and financial assistance are available for those unable to pay the full balance due.

• Avoid late fees and collections by paying on time or proactively communicating with billing if you need help.

Paying medical bills can be a headache, but Marshfield Clinic strives to simplify the process as much as possible. Utilize the available self-service options for convenience or speak with a billing specialist for personalized assistance.