Having access to clean reliable drinking water is something we often take for granted. But keeping the taps flowing in Maury County, Tennessee takes hard work and infrastructure investment. As a customer of Maury County Water System (MCWS) your water bill helps pay for these critical services. Read on for a complete guide on paying your MCWS bill smoothly and avoiding any disruptions to your water service.
Overview of Maury County Water Bills
Maury County Water System provides water service to over 15000 residential and commercial customers in Maury County. This includes the areas in and around Columbia Mount Pleasant, Spring Hill and more.
As a customer, you are billed monthly for your water usage along with a fixed monthly service fee. Water usage is measured in hundreds of gallons (CCF) based on meter readings and billed at a variable rate per CCF. So the more water you use, the higher your charges.
Bills are mailed out around the 10th of each month and reflect the prior month’s consumption and fees.
When Your MCWS Water Bill is Due
Maury County Water System bills are due by the 25th of each month.
So for example, if you receive your bill on January 10th for your December usage, payment must be received by January 25th to avoid late fees.
Mark your calendar with the due date each month to remember. And pay on time to prevent disruption of your water service.
Late Payments and Disconnection
If your MCWS water bill is not paid by the due date, here’s what happens:
- A 10% late penalty is applied to any unpaid balance
- Final disconnection notice is issued around the 30th
- Water service is disconnected if the bill remains unpaid
- An additional $25 disconnection fee is added
- Service remains disconnected until full payment is received
Avoid fees and inconvenient service disruptions by paying your water bill on time every month.
Ways to Pay Your MCWS Water Bill
Maury County Water System offers several options to pay your monthly water bill:
Pay Online
The easiest way to pay is through the MCWS online payment portal at www.mymcws.com. Register your account to pay by credit/debit card or e-check 24/7.
Pay by Phone
Call 931-381-8900 to pay your water bill over the phone using a credit card during business hours.
Pay by Mail
Send a check or money order to:
Maury County Water System
PO Box 1196
Columbia, TN 38402
Include your account number and allow 5 business days for delivery.
Pay in Person
Bring payment to the MCWS office at 765 New Lewisburg Hwy in Columbia during business hours, Monday-Friday from 7:30am-4:00pm. A drop box is also available for after hours.
Auto Bill Pay
Enroll in auto bill pay through the online portal to have payments processed automatically each month. One less thing to remember!
Budget Billing
Sign up for an even monthly payment amount through budget billing to avoid seasonal spikes. Your account is reviewed periodically for adjustments.
Payment Arrangements
If you’re struggling to pay your bill, MCWS may be able to set up payment plan for your situation. Contact them right away to discuss options.
Avoid Bill Pay Headaches
Follow these tips for a smooth billing process when paying your MCWS water bill:
- Provide updated contact information so you receive bills and notices
- Sign up for paperless billing to get reminders before your due date
- Pay online for instant payment processing and tracking
- Contact MCWS immediately with payment issues to avoid disconnection
- Check for leaks and monitor usage to prevent bill spikes
Paying your water bill is essential to continue enjoying safe and reliable water service in Maury County. Now that you know the process, pay on time each month and keep the water flowing!
