Living in the beautiful city of Rathdrum, Idaho comes with many perks. But one regular task for residents is paying your city utility bill for services like water, sewer and trash. Don’t worry – the City of Rathdrum offers multiple easy and convenient ways to pay your bill on time each month. Read on for a complete overview of payment options, due dates, late fees and other key details to master bill paying in Rathdrum.
About Rathdrum Utility Billing
The City of Rathdrum provides essential utility services to residents and businesses including
- Water
- Sewer
- Garbage
- Recycling
These services are paid for through monthly utility bills. Bills are issued around the 25th of each month and reflect your usage for the prior month.
So for example the bill you receive on 1/25 covers your usage from 12/25 – 1/25. Charges vary based on how much water you use along with base rates for service.
Garbage collection and recycling are billed as flat monthly fees per household or business.
Rathdrum Utility Bill Due Dates
Utility bills from the City of Rathdrum are due on the 15th of each month.
So using the example above, the utility bill sent on 1/25 must be paid by 2/15 to avoid late fees. Mark your calendar with due dates each month to remember.
Consequences of Late Payments
If your utility bill is not paid in full by the 15th of the month, expect the following:
-
A late fee of $20 or 5% of your balance, whichever is greater
-
Disconnection notice – Your services may be shut off if the bill remains unpaid
-
Collections – After 60 days, unpaid utility bills are sent to collections which damages your credit score
Avoid headaches by paying on time every month!
Payment Options in Rathdrum
The City of Rathdrum offers flexible options to pay your utility bill:
Pay Online
The fastest and most convenient method is paying online through the Xpress Bill Pay portal. Sign up for an account using your Rathdrum utility account number and pay 24/7 with your credit, debit card or bank account.
Pay by Phone
Call 1-888-604-7888 to pay your utility bill over the phone 24 hours a day, 7 days a week. Have your account number ready.
Pay by Mail
Send a check or money order payable to City of Rathdrum to:
City of Rathdrum
8037 W Main St
Rathdrum, ID 83858
Write your account number on your payment. Allow 5 business days for delivery.
Pay in Person
Bring cash, check or credit/debit card payment to City Hall at 8037 W Main St during business hours, Monday-Friday 8am-5pm. Use the drop box after hours.
Auto Bill Pay
Set up recurring payments through Xpress Bill Pay to have your bill paid automatically each month. One less thing to remember!
Budget Billing
Enrollment in Budget Billing lets you pay a fixed amount each month to even out seasonal utility fluctuations. Your account is reviewed periodically and the amount adjusted if needed.
Financial Assistance
If you’re having trouble paying your bill, Rathdrum has programs to help qualified low income households including:
- Payment plans
- Bill discounts
- LIHEAP energy assistance
Check if you’re eligible for a helping hand.
Tips for Hassle-Free Bill Paying
Follow these tips for a smooth billing process when paying your Rathdrum utilities:
- Mark due dates on your calendar so you remember each month
- Sign up for paperless billing to receive reminders
- Pay online for 24/7 access and tracking
- Set up auto bill pay for one less thing to worry about
- Contact the city immediately if you anticipate issues paying on time
- Check for leaks and watch usage to avoid bill spikes
Now you have all the info to pay your City of Rathdrum bill with no hassle. Choose a convenient payment option, pay on time, and keep your utilities flowing! Let the city know if you have any other questions about the billing process.
