How to Pay Your Greystone Power Bill Online

Greystone Power offers convenient online payment options for customers to easily pay their electric bills. This comprehensive guide provides an overview of Greystone Power’s online bill pay system and step-by-step instructions to register, make one-time payments, set up autopay, and manage your electric account online.

Greystone Power allows customers to take advantage of online account management and bill payment services. By setting up an online account, you can

  • View current and past billing statements
  • Make one-time bill payments
  • Enroll in autopay for automatic recurring payments
  • Monitor your daily electric usage
  • Go paperless with e-billing
  • Update account and contact information

Online payments offer 24/7 access from your computer or mobile device. You can quickly pay your bill any time and avoid mailing delays or long phone wait times.

Online bill pay also helps you better track usage and charges while saving time and money on late fees with automated payments.

How to Register for Online Bill Pay

Signing up for online bill pay with Greystone Power is simple and only takes a few minutes. Follow these steps:

  1. Go to Greystone Power’s website.

  2. Click on “My Account” and then “Bill Pay”.

  3. Click the “Register Now” button.

  4. Enter your account number, address, phone, email and create a username and password.

  5. Agree to the terms and conditions and click “Register Account”.

  6. Check your email for a verification link and click to activate your account.

Once your online registration is complete, you can immediately log in and start managing your electric account online.

Making One-Time Payments

To make instant one-time payments through your Greystone Power online account, follow these easy steps:

  1. Log into your account and click “Pay Bill”.

  2. Select whether you want to pay your full balance or a partial payment amount.

  3. Enter your credit/debit card or bank account information.

  4. Review payment details and click “Continue” to process the payment.

One-time online payments post instantly, helping you avoid late fees. You’ll receive a confirmation email with your payment details for your records.

Enrolling in Automatic Payments

For hands-free convenience, Greystone Power customers can enroll in autopay:

  1. In your online account, click “My Profile”.

  2. Go to the Auto Pay tab and check the box to enable automatic payments.

  3. Choose your preferred payment method and enter the account details.

  4. Select the date each month to withdraw payments.

  5. Click “Update” to save your autopay settings.

Once setup is complete, your bill will be paid automatically each month on the date you selected, saving you time and hassle.

Other Online Account Features

The Greystone Power online member portal also allows you to:

  • Monitor daily electric usage to track trends
  • Opt-in to paperless e-billing
  • Set up text/email reminders for bills and payments
  • Submit customer service requests to Greystone Power
  • Update your contact information or billing address
  • View 2 years of billing and payment history

Paying at Kiosk Locations

In addition to online payments, Greystone Power offers a network of payment kiosks located around their service area. Kiosks accept cash, check, credit and debit cards for quick, convenient payments in person.

Find Greystone Power kiosk locations here.

Paying by Phone

You can also pay your Greystone Power bill by phone 24/7 by calling 770-942-6576 and using their automated system.

Keep in mind phone payments have a $3.50 convenience fee for credit/debit cards and $2.50 for e-checks per transaction.

Avoiding Late Payment Fees

To avoid late fees, make sure your payment is received by the due date noted on your bill. Online and phone payments typically post instantly.

If mailing a check or money order, allow 7-10 business days for delivery and processing. Consider switching to electronic payments to ensure on-time delivery.

Getting Payment Assistance

If you are struggling to pay your Greystone Power bill, you may qualify for payment assistance programs or extensions through agencies like:

  • United Way
  • Salvation Army
  • Tallatoona Community Action
  • Local church organizations

Contact Greystone Power at 770-942-6576 for more details on bill payment assistance resources for your area.

Paying your Greystone Power electric bill online provides convenient, secure access from anywhere 24/7. Online payments post instantly to help avoid late fees. Setting up autopay allows hands-free, automated payments each month.

Customers can also view usage, manage notifications, update account details, and go paperless online for simplified electric account management. Pay online, by phone, or at a kiosk location for maximum convenience. Contact Greystone Power if you need bill payment assistance.

Greystone Power Online Bill Pay

GreyStone Power: Your Savings Connection

What online services does Greystone offer?

GreyStone provides convenient online bill information and payment methods. Please use these services at your convenience 24 hours a day, seven days a week! Below are the online services we offer. Select one that meets your needs.

What billing options does Greystone offer?

GreyStone offers a variety of billing options to help you manage your account. Go paperless! View and pay your bill online. Through e-billing, members may sign up to receive an e-mail notification when their power bill is available online. A link is provided, taking members directly to their bill within GreyStone’s online billing system.

How do I pay my Greystone account without logging in?

Do not enter a dash in the account number. Prepaid accounts, if disconnected for non-payment, require a minimum credit balance of $10 to reconnect service. Use QUICK PAY below to pay without logging in. Payments made from 11:50 p.m. to 12:20 a.m. will not post due to system maintenance. Using bank bill pay? Set up each GreyStone account separately.

Does Greystone power have a mobile app?

GreyStone Power has a mobile app to meet all your needs. You can make payments, see account information, view bill history, see your usage, view the outage map and report outages. *Must have GreyStone online account set up prior to use. Download GreyStone’s payment app by clicking on your app store: GreyStone’s free mobile app is completely secure.

Does Greystone offer a levelized billing program?

GreyStone’s Levelized Billing program, available for non-Prepaid accounts, helps you take the guesswork out of your power bill and makes it easier for you to balance your budget. Click here to learn more. Prepaid is a plan that offers the opportunity to pay when you want, in the amounts you want.

How do I sign up for a Greystone membership?

A link is provided, taking members directly to their bill within GreyStone’s online billing system. For security purposes, logging in is required. Log into the member portal to sign up. Level out your monthly electric costs over a 12-month period.

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