Taking care of medical bills can be a headache, but Orthopedic One offers a simple online payment system to view and pay balances digitally. Read this guide to learn how to pay your Orthopedic One bill conveniently online in just minutes
Overview of Orthopedic One
Orthopedic One is a leading orthopedic practice in Ohio, with office locations throughout Columbus and central Ohio. Their physicians specialize in orthopedic surgery, sports medicine, physical therapy and rehabilitation
After receiving care at any Orthopedic One facility, you’ll be mailed a statement outlining the services provided, what insurance covered, and any remaining balance you owe. This balance is due upon receipt of the bill.
Paying online is the easiest way to take care of your Orthopedic One bill. You can pay anytime, anywhere in just minutes on their secure online payment platform.
Benefits of Paying Online
Paying your Orthopedic One bill online offers many advantages:
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Convenience – Pay 24/7 with any internet-connected device
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Speed – Payments post instantly without mailing delays
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Security – Protects your private information
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Accessibility – Manage bills and payments on the go
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Payment Options – Pay by card, eCheck or NEW text payments
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Paperless Billing – Go green with online statements
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Payment History – View past statements and payments
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Auto-Pay – Set up recurring payments for convenience
How to Pay Your Bill on Orthopedic One’s Website
Orthopedic One offers a few options for simple online bill payment:
One-Time Payment as a Guest
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Go to OrthopedicOne.com and click “Online Bill Pay”
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Select “Pay Now – No Enrollment Necessary”
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Enter your account number and amount due
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Enter payment details and submit
You’ll receive an emailed receipt confirming your payment.
Enroll for an Online Account
For the best experience, enroll for an online account:
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Go to OrthopedicOne.com and click “Online Bill Pay”
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Select “Click Here – Payment Portal” and click Enroll
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Enter your personal and account information
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Create username and password
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Accept terms and verify email
You can now log in anytime to view statements, make payments, set up recurring payments, update details, go paperless and more!
NEW Text to Pay Option
For maximum convenience, Orthopedic One now offers text payments through their online bill pay system. Simply text a keyword to a number to instantly pay your bill via text message. You’ll receive payment confirmation right on your phone.
Payment Methods and Fees
Orthopedic One accepts Visa, Mastercard, Discover and American Express cards for online payments. A third-party convenience fee applies based on the amount paid:
- $0 – $500: $2.95 fee
- $500+: 2.95% of payment amount
You can avoid fees by paying directly from a bank account (eCheck) instead of credit/debit card.
Setting Up Secure Automatic Payments
For hassle-free bill payment, use your online account to enroll in automatic recurring payments. This automatically pays your balance on the due date each month.
To start auto-pay:
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Log into your Online Bill Pay account
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Click on Auto-Pay Programs
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Enter your payment method
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Select date and frequency
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Review and submit request
You’ll receive email confirmations whenever a payment is processed. You can update or cancel auto-pay at any time.
Going Paperless with Online Statements
Once your online account is set up, you can stop receiving paper bills in the mail and go paperless. This allows you to:
- Access statements digitally 24/7
- Receive email alerts when new bills are ready
- Reduce clutter and help the environment
To start eStatements:
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Log into your Orthopedic One account
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Click on Communication Preferences
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Select Go Paperless and agree to Terms
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Save your Selections
Now you’ll get email notifications whenever a new eStatement is ready to view online.
Getting Billing Support from Orthopedic One
If you ever have any billing questions or payment issues, Orthopedic One’s customer support team is here to help:
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Call 833-602-4669 (Monday-Friday 8am-5pm)
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Email [email protected]
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Chat live on their online bill pay website
Their billing specialists can help with payment arrangements, account questions, insurance and any other billing needs.
Orthopedic One makes it fast and easy to pay your bill digitally in just minutes. Simply visit OrthopedicOne.com and click Online Bill Pay to make secure one-time payments or set up recurring automatic payments. Manage your account online and go paperless for maximum convenience. Paying your Orthopedic One bill has never been simpler!
INSURANCE CARDS AND CO PAYMENTS/DEDUCTIBLES
Please bring your insurance card to your appointment so that we may make a copy. If you are an existing patient, it is important that we have the “most current” copy of your insurance card.
Co-payments are required at the time of service. Most traditional forms of payment are accepted, including MasterCard, Visa, check and cash. For questions regarding high deductible payment and/or payment plans, please contact our office directly.
We will submit charges from your visit to your insurance carrier(s). Please keep in mind that you, as the patient, are ultimately responsible for your bill. Our billing department will be glad to answer any questions or concerns regarding your insurance and billing.
We are pleased to participate with most major insurance plans. Below is a list of more common insurances we accept, but this list is not all inclusive. If your plan is not included, please contact your insurance company at the number listed on the back of your card for verification of participation. We also encourage you to ask about in-network providers for your best benefit.
If we can be of assistance, please contact the Orthopedic One office nearest you, or send us an email.
- Aetna (including Medicare Advantage Plans)
- Anthem BC/BS (including Medicare Advantage Plans)
- Cigna
- Humana Medicare Advantage Plans (non-commercial subscribers)
- Medicare
- MediGold
- Medical Mutual of Ohio (Including Medicare Advantage Plans)
- Ohio Bureau of Workers Compensation
- United Healthcare (including Medicare Advantage Plans)
REQUEST AN APPOINTMENT NOW
Ready to make an appointment? Simply complete the fields below. Someone from our office will contact you within 24-48 hours to complete scheduling.
- Full Name*
- Phone Number*
- Office Most Convenient For You*
- Physicians Name – Optional
- Insurance Type – Optional
- Reason for Visit / Note for the Office
- CAPTCHA
Important Notice: Due to a recent disruption in service with our payment processing vendor, your statement may not accurately reflect most recent services rendered or payments received via mail on or following Feb. 21. We apologize for any inconvenience you may experience. If you have questions regarding the status of your account, please call (833) 602-4669.
Thank you for choosing Orthopedic ONE. Our patient accounts representatives are happy to answer any questions you may have in preparation for your visit or regarding your bill. Patients can reach the billing department by calling (833) 602-4669.
Click below for common billing topics and questions.
We offer several convenient and secure ways to pay your bill online. Learn more or enroll here.
Orthopedic ONE, Dr. Bill Fitz, Physical Medicine and Rehabilitation Physician
FAQ
What is patient payment in medical billing?
Is Ortho one part of Ohio Health?
Does the Orthopedic Hospital offer online bill pay?
The Orthopedic Hospital offers a secure, convenient online bill pay that allows you to:
How do I sign in to my orthopedic one patient portal?
To sign in to your Orthopedic ONE patient portal, or to activate a new account, click here. Please note, you will need an activation code to set up your account. If you did NOT receive an email with that information, please complete the form at the bottom of this page and someone will be in touch shortly.
What if I Have Questions about my orthopedic one account?
If you have questions regarding the status of your account, please call (833) 602-4669. For added convenience, Orthopedic ONE is pleased to offer the following online and mobile bill pay options. Please only use Orthopedic ONE’s official online bill pay platform in order to avoid any additional third-party fees or charges.
Why do I need a patient portal & online bill pay?
In doing so, we offer the patient portal and online bill pay to help you manage your medical records quickly and from home. Patient Portal With our patient portal you can access your medical records, schedule appointments, and communicate with your healthcare team anytime, anywhere.
Does orthopedic one offer a good faith estimate?
If you’re uninsured or you pay for health care bills yourself (don’t have your claims submitted to your health plan), Orthopedic One is required to provide you with an estimate of expected charges before you get an item or service. This is called a “good faith estimate.”
Why should you choose Orthopedic Associates for workers’ compensation?
Our workers’ compensation program benefits injured employees and employers alike by focusing on reducing medical costs and time lost at work through a trouble-free process. At Orthopedic Associates, we make every effort to make your life easier and more convenient.