Paying your City of Roseburg water bill online is a convenient and easy way to stay on top of your payments. The City of Roseburg offers several options for customers to pay their utility bills digitally, allowing you to avoid mailing in checks or visiting City Hall. In this comprehensive guide, we’ll walk through everything you need to know about paying your Roseburg water bill online.
Overview of City of Roseburg Water Utility
The City of Roseburg provides water service to over 20,000 households and businesses in the Roseburg area. They operate a complex water system involving reservoirs, wells, treatment facilities and hundreds of miles of pipes. As the sole water provider for the City of Roseburg, they work hard to deliver safe, reliable water to all their customers.
Customers are billed for water usage every month. Bills are issued around the 20th of each month with payment due by the 10th of the following month. Failing to pay your bill on time can result in late fees and potential water shut offs. That’s why it’s important to pay your bill promptly each month. Paying online makes that quick and easy.
Benefits of Paying Your Water Bill Online
There are several advantages to paying your City of Roseburg water bill digitally
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Convenience – Pay anytime, anywhere with an internet connection. Avoid trips to City Hall.
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Efficiency – Online payments process instantly. No waiting for checks to arrive in the mail.
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Security – Secure payment options keep your information safe
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Simplicity – Easy to set up and manage payments through user-friendly platforms.
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Savings – Avoid late fees by never missing payment deadlines.
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Record keeping – Online portals provide payment history and billing statements.
City of Roseburg Online Payment Options
The City of Roseburg offers two main options for paying your water bill online:
1. Municipal Online Payments Portal
This online payment portal allows you to:
- View balance & payment history
- Make one-time payments
- Set up recurring payments
- Access billing statements & payment confirmations
To use this option, go to roseburgor.municipalonlinepayments.com/roseburgor/utilities and either sign in to your existing account or set up a new account.
You’ll need your 12-digit utility account number to register. Payment methods include credit/debit card, checking account and Apple/Google Pay. Convenience fees apply to some payment methods.
2. Official City of Roseburg Website
The other online payment method is through the City’s main website. This allows quick, one-time payments by credit/debit card or eCheck.
To use this option:
- Go to the website URL above
- Click “Pay Water Bill or Municipal Court Violation”
- Enter your account number, last payment amount and payment info
- A convenience fee applies
While you can’t set up recurring payments here, it’s useful for quick, one-off payments on the go.
Setting Up an Online Account
To enjoy the full benefits of paperless billing and automated payments, you’ll want to set up an online account with the Municipal Online Payments portal. Here are the steps:
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Go to roseburgor.municipalonlinepayments.com/roseburgor/utilities
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Click “Sign In” and then “Create new account”
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Enter your account number, account holder info, email and password
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Agree to the terms of use
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Verify your email address
Once your account is created, you can take advantage of all the portal’s offerings like scheduled payments, paperless billing and payment history. It’s simple to log in anytime and manage your water bill.
Making One-Time Payments
If you just need to make a single water bill payment (and don’t want recurring payments), the process is very straightforward:
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Go to either roseburgor.municipalonlinepayments.com/roseburgor/utilities or cityofroseburg.org
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Enter your 12-digit account number
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Enter payment amount (or pay full balance)
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Select payment method
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Enter payment details
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Confirm payment
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Receive confirmation email/screen
One-time payments post instantly to your account, so you don’t have to worry about delays. Just be sure to pay by the monthly due date.
Setting Up Recurring Payments
For maximum convenience, you can enroll in recurring automatic payments through the Municipal Online Payments portal. This way, your water bill is paid on time every month without any effort on your part.
To start recurring payments:
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Log into your online account
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Go to “Recurring Payments”
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Click “Add New”
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Choose frequency (monthly), payment date and amount
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Enter payment method
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Review and submit
Your bill will now be paid automatically each month. You’ll receive email confirmations every time a payment processes. You can cancel or change your recurring payments anytime through your online account.
Getting Account Statements Online
Instead of waiting for paper bills in the mail, you can access PDF copies of your water bill anytime through the online payment portal.
To view and download account statements:
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Log into your online account
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Click “Documents”
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Open any statement to view/download
Going paperless via online statements is secure, convenient and environmentally friendly. Statements are available for 18 months. Enable paperless billing when you create your online account to stop receiving mailed statements.
Contacting the City of Roseburg Utility Department
If you have any questions or issues regarding your City of Roseburg water bill or online payments, don’t hesitate to contact the utility department:
Phone: 541-492-6710
Email: [email protected]
Office Hours: Monday – Friday, 8am – 5pm (closed 12pm – 1pm)
The friendly utility staff can assist with account setup, billing questions, payment issues and any other concerns.
Paying your City of Roseburg water bill online is fast, easy and secure. The Municipal Online Payments portal provides the best experience with options for one-time payments, automated monthly payments and paperless billing. Get started today by registering for an account using your 12-digit utility account number. With a few clicks, you can manage your water bill payments anytime, anywhere.
Roseburg Water Store
What online payments services are available in Roseburg?
Welcome to the City of Roseburg online payments website! The following services are available: View and pay Utility Billing accounts online. View and pay Municipal Court violations online.
How do I pay my water bill in Roseville?
The City of Roseville Water Billing Department calculates and mails approximately 6,800 water bills a month. Water bill payments in person are to be made at the Treasurer’s Office. If you have questions about your water bill, please contact the department at 586-445-5460. Do you need help with your Water Bill? Information about Water Services.
Where does Roseburg get its water?
The City of Roseburg Water Department obtains its supply from a surface water source, the North Umpqua River. Established in 1854, it is required by the Safe Drinking Water Act to assess local water quality each year and distribute a Consumer Confidence Water Quality Report under the authority of the EPA.
What is the Roseburg water quality report?
Under the authority of the Safe Drinking Water Act, the Roseburg Water Department assesses local water quality each year and distributes a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information about the water quality available, in a concise, straightforward, and easy-to-understand way.