How To Pay Your Water Bill in Woodburn, Oregon

Paying your utility bills on time is an essential responsibility for residents of Woodburn The city offers various options to pay your water and sewer bill conveniently, Read on to learn the different methods available and tips for managing this recurring payment as a Woodburn resident

Overview of Water Billing in Woodburn

The city of Woodburn provides water and sewer utility services to local homes and businesses. Customers are billed monthly for their water usage and sewer service Bills are typically mailed out the last week of each month and payment is due by the 15th of the following month

If your bill is not paid by the due date, late fees are assessed. After two months of nonpayment, the city will issue a shutoff notice warning that water service will be disconnected if the past due amount is not paid This makes it important to pay or make payment arrangements by the due date each month.

Woodburn provides both paper billing and online billing options. We’ll cover the various ways to pay whether you get bills by mail or electronically. Keep reading for everything you need to know about managing this essential utility payment as a Woodburn resident or business owner.

Paying Your Water Bill Online

For quick and convenient payments 24/7, the city encourages customers to pay bills online. Below are details on utilizing the online payment options:

Account Access – You can create a utility billing account on the city’s website. This allows you to view balances, receive notifications, make one-time payments or set up recurring payments.
One-Time Payments – The online payment portal allows you to securely pay your water bill by e-check, credit card or debit card at any time. You don’t need an account.
AutoPay – For automated payments you can enroll in AutoPay through your online account. This automatically pays the amount due each month on your due date.
Paperless Billing – Going paperless by receiving bills electronically helps you save time and avoid late fees. Opt in through your account.
Reminders – Enable text or email reminders through your account to get alerts about upcoming due dates and avoid forgetting a payment.

Paying online is fast, easy, and helps you avoid late fees!

Paying by Phone

In addition to online payments, the city allows water bill payments over the phone for added convenience:

Call 1-844-798-0486 to use the automated payment system and pay by credit/debit card or electronic check.
Have your account number ready, enter it slowly, saying each digit individually. No dashes.
Phone payments can be made 24/7 and will post to your account immediately.

This is a quick option for paying on the go or if you don’t have internet access.

Paying by Mail

For those who prefer to mail in payments, you can send checks or money orders to:

PO Box 4900 Unit 05
Portland, OR 97208-4900

Be sure to mail at least 5 business days before your due date to ensure on-time delivery and include your remittance stub. Do not mail cash payments. Mailed checks take longer to process so pay early to avoid late fees.

Paying in Person

You can also pay your water bill in person at:

City of Woodburn Finance Department
270 Montgomery St.
Woodburn, OR 97071

In-person payments can be made weekdays from 9am to 5pm at the finance office. Cash, check, money order, and credit/debit payments are accepted.

There is also an after-hours drop box on the exterior left side of City Hall where you can leave check or money order payments if needed.

Paying Through Your Bank

Many banks and credit unions offer bill pay services that let you pay your Woodburn water bill. You provide details on the payee (City of Woodburn) and your account number, then schedule one-time or recurring payments through your bank’s online bill pay or mobile app.

Check with your financial institution to see if they offer bill pay and get set up. Payments still take 5 days by mail so schedule appropriately before due dates.

Additional Payment Tips

Follow these tips to effectively manage paying your Woodburn water and sewer bill:

Pay early to avoid late fees – allow 5 days for mailed payments
Enroll in reminders so due dates don’t sneak up on you
Sign up for AutoPay to have payments automatically deducted each month
Go paperless with e-bills to eliminate mailed invoices
Check account balances online to stay updated on what you owe
If funds are tight, call the city before the due date – they can discuss payment plan options
If your mailing address changes, update it with the city to keep getting bills
Keep your account number handy to reference when making payments

Staying on top of your utility billing and exploring available payment methods will make life easier for Woodburn residents.

Payment Assistance Options

If you are facing financial hardship and unable to pay your water bill, Woodburn offers some assistance programs:

Payment Arrangements – You can set up a payment plan to pay past due balances over time if you contact the city before your service gets shut off.
One-Time Assistance – Limited emergency bill assistance may be available for customers in crisis. Contact the finance department.
Discount Programs – Low-income seniors and disabled customers may qualify for a utility billing discount based on income.

Don’t let an unpaid bill spiral. Reach out early to discuss assistance options if needed. Communication is key – the city wants to keep your water flowing.

Avoid Water Shutoff with On-Time Payment

Having your water service disconnected due to non-payment can create major life disruption. Avoid shutoffs by paying your bill in full each month by the 15th. If finances are tight, call the city before the due date – they can help you set up a payment plan or direct you to assistance resources.

As soon as you receive a shutoff notice for past due bills, immediately call the finance department or pay online to resolve the overdue amount. Keep communicating and working with the city to avoid actual shutoff. Service interruption should always be a last resort option if possible.

Prioritizing on-time payment for this essential utility will help Woodburn residents maintain uninterrupted water service.

Reviewing Your Water Usage & Charges

If you have concerns about the amount of your water/sewer bill, you can review your usage and charges through your online account or contact the city:

Check your consumption history online to compare usage month-to-month
Make sure the number of units you’re billed for rings true
Verify if sewer charges align with your winter water usage
Check for rate increases – the city approves water rate hikes annually
Review for possible leaks – spikes may indicate hidden water leaks
Ensure no billing errors by contacting the finance department

Understanding exactly what composes your monthly water bill allows you to pinpoint any issues. You can then address high use, fix leaks, or dispute any billing errors.

Monitoring your charges will help maximize efficiency and catch problems early. Review bills carefully each month before the due date.

Moving Out? Close Your Utility Account

If you are moving out of Woodburn, you must close out your water account by contacting the finance department. This stops ongoing billing after you leave. Make sure to close your account at least 5 days before your move-out date.

To close an account, provide the move out date and a forwarding address. Final bills are sent after the account is closed – be sure to pay your last bill! Closing utility accounts is an essential but often overlooked moving task.

Woodburn Makes Paying Water Bills Easy

Paying your water and sewer bills on time is a key responsibility as a Woodburn resident or business owner. The city offers flexible payment options like online, phone, mail, auto-pay, and in-person. Find the method that fits your needs and stick to a routine each month.

Proactively managing this payment and monitoring your usage/charges will help avoid headaches. Reach out for assistance programs if needed. We hope these tips make handling your Woodburn water bill hassle-free and worriless! Let us know if you have any other questions.

City Of Woodburn Water Bill Pay

Documentation of property ownership or rental status:

New property owners – If Marion County property records do not yet reflect the new owner name, documentation showing property ownership and the date that ownership transferred will be required before new service can begin.
New renters – Documentation showing the name of the authorized renter and the date that rental began may be required before new service can begin. Rental information provided may be confirmed with the property owner or property management company of record before new service can begin.
Property managers – A property owner may authorize a property manager to act on their behalf by submitting a signed Property Management Agreement form to the City.

Customers that have had service in Woodburn must pay any past due and current billings from the prior service location before service at a new location can begin.
Liens for past due utility bills must be paid before new service can begin at a location.

Starting New Water and Sewer Utility Service (Open Account):

To schedule the start of new service, you will need to submit a completed and signed Water & Sewer Utility Service Application form, show your rental or ownership documents (see description below), and pay the required deposit at the Citys Finance Department.
Please call 503-982-5222, opt. 0, in advance of the desired start date for property specific information and requirements to start service.
If you are a current customer or property owner, any past due and current billings must be paid before service at a new location may begin.
Effective August 1, 2018, new service requests for water and sewer must be submitted and approved before 3 pm for same day connection. New service requests submitted and approved after 3 pm will be connected the next business day.
Click here for the Water & Sewer Utility Service Application form
You may submit your application and any documents required to setup service via email at [email protected].

New customers are required to pay a refundable deposit before service can begin.
Customers that have had service in Woodburn may be required to pay a refundable deposit before service at a new location can begin.
Deposit amount required varies by type of service at the property and account history.

Help Paying Your Water Bill Campaign

Does Woodburn accept utility payments online?

The City of Woodburn is currently accepting utility payments online. We have transitioned into partnership with InvoiceCloud via our new online payment portal implemented in August of 2024. -Pay online by credit/debit card (charges apply) -Pay online by ACH/EFT direct withdrawal (charges apply) -Sign up for AutoPay through City Hall (free service)

How do I pay my Auburn Water Works board utility bill?

You can now pay your Auburn Water Works Board Utility Bill, renew your City of Auburn Business License, pay your City invoices, and file & pay quarterly reports online. Click Citizen Self Service on the left-hand menu and select Register to create an account using a valid email address and secure password.

Do I have to pay past due utility bills in Woodburn?

Customers that have had service in Woodburn must pay any past due and current billings from the prior service location before service at a new location can begin. Liens for past due utility bills must be paid before new service can begin at a location.

What time does the Finance Department open in Woodburn?

REMINDER: The Finance Department opens at 9AM on the SECOND and FOURTH Friday of each month. Check your calendars to plan ahead. The City provides water and sewer utility service to over 7,000 accounts. The City of Woodburn uses automated water meters to measure the volume of water provided to customers.

Is there a mandatory service for the city of Woodburn?

This is an additional service that the City of Woodburn is providing, but is by no means a mandatory one. If you have any questions, please call us at City Hall at 260-632-5318. We are excited to offer this option and welcome any questions or feedback as we go forward.

Where can I send a check to Woodburn estates club house?

In the members only drop box at the Woodburn Estates Club House. The City uses a lockbox system to process check payments for utilities that are sent by mail. Please mail your check payment and the remittance stub from the bottom of the utility bill to: