Paying your water bill is a necessary chore, but in Hillsboro, TX they make it quick and easy. The city offers online bill payment so you can take care of your water bill from home in just minutes. This guide will explain everything you need to know about paying your Hillsboro water bill online, including how to set up an account, payment options, fees and policies, and more.
Getting Started with Online Bill Pay
To get started paying your water bill online in Hillsboro, you first need to visit the city’s utility billing website. From there, click on the “Pay Water Bill Online” button which will take you to the payment portal.
If you don’t already have an online account, you’ll need to click “Register for Online Access” and provide some basic contact and account information. Be sure to have your account number handy.
Once registered, you can login anytime and:
- View current and past bills
- Make one-time payments
- Set up recurring auto-pay
- Store payment methods for faster checkout
- Go paperless with e-bills
- View payment history
- Update account and contact info
So in just a few minutes you can create an account and be paying your Hillsboro water bill completely online.
Payment Options and Policies
When paying your bill online. Hillsboro offers a few payment options
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Credit/debit card – Visa, MasterCard, American Express and Discover accepted A third-party convenience fee applies.
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E-check – Free direct bank account withdrawals.
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Auto-pay – Set up recurring payments from a card or bank account.
Some key payment policies include:
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Bills are due by the 20th of each month to avoid late fees.
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A 10% late penalty applies after the due date.
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Accounts 30+ days past due are subject to disconnection. A $50 fee applies for reconnection.
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Invalid or reversed payments incur a $25 fee.
So be sure to pay your bill in full by the 20th each month. Setting up auto-pay through the online portal is a great way to avoid late fees.
Other Ways to Pay
In addition to online payments, the city offers a few other ways to pay your water bill if you prefer or don’t have internet access:
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By phone – Call 254-582-3271 to pay over the phone using a card or e-check.
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In person – Pay with cash, check or card at City Hall at 115 S Church St Suite B.
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Drop box – Place your payment in the drop box behind City Hall.
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By mail – Send checks or money orders to PO Box 568, Hillsboro, TX 76645. Include your account number on the check.
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Drive-through – The drive-through window at City Hall is open 8am-5pm Monday through Friday for quick and convenient payment drop-off.
Setting Up Service
When setting up new water service in Hillsboro, you’ll need to fill out a utilities application and pay a deposit. This can be done online or in person at City Hall. Bring valid ID and proof of occupancy.
Required deposits are:
- Homeowner – $100
- Renter – $150
To terminate service, submit a discontinue form online or call the utility billing department. Provide forwarding address info for your final bill.
Assistance Programs
Hillsboro offers payment assistance programs for those in need:
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Payment arrangements – Payment plans to pay past due balances over 2-3 months. 25% down required.
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Discount program – Up to 30% discount for qualifying low-income residents. Based on income level and household size.
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Leak adjustment policy – One-time bill adjustment if usage spike is due to qualifying water leak.
How to Pay Your Water Bill Online – One Time Payments
FAQ
How do I pay my water bill in Texas?
How do I pay my Fort Bend water bill online?
How much does the city of Hillsboro utility bill cost?
The City of Hillsboro utility bill includes charges and fees for the following services provided by the City and Clean Water Services : A 2024 monthly utility bill for a typical residential customer costs about $125.53: Hillsboro’s drinking water rates make up approximately 38% of a residential customer’s total city utility bill.
Where can I pay my water bill in Hillsboro?
The Utility Billing Division processes all water and waste water billing for residents of the City of Hillsboro. Residents can pay their utility bills online, by mail, in person, or via drive through. The Utility Billing Division is located in the City Annex Building, 115 S. Church St. Suite B.
How do I Make my Town of Hillsborough water utility bill payments?
You can make your Town of Hillsborough water utility bill payments using our Automatic Payment Program (APP). It’s simple to set up and free! With APP, the amount of your water utility bill is automatically deducted from your bank account.
How does the city of Hillsboro manage drinking water rates?
The City of Hillsboro Water Department carefully manages drinking water rates to ensure equity for all customers. On an annual basis, the City of Hillsboro Utilities Commission – not the City Council – reviews revenue requirements and costs and proposes a rate adjustment.
How do I pay a permit in Hillsboro?
How Do I The City of Hillsboro offers convenient online payment services for Permits, Municipal Court, and Utility Payments.
How do I pay my bill at Hillsboro Civic Center?
You can pay your bill 24/7 with our convenient automated phone payment system. Simply call 503-681-6163 and have your account and customer number ready. Hillsboro Civic Center – South Parking Lot A payment dropbox is located in the South Civic Center Parking Lot at the corner of SE Washington St. and Main St.