Paying bills can be a tedious task. Between tracking due dates, mailing payments, and ensuring funds are available, it’s easy to get overwhelmed. But it doesn’t have to be this way – especially if your utility provider offers an online bill pay system.
Comfort Systems of Duluth, MN makes paying your bills a breeze with their free online Customer Service Portal. As a Duluth resident myself, I was thrilled to ditch paper bills and enroll in eBilling when I learned about this offering. The portal provides a simple, user-friendly way to view and pay your utility bills online 24/7. No more wasting checks and stamps!
In this article, I’ll walk through how to use the portal to conveniently manage your Comfort Systems account and bills. Whether you’re looking to make a one-time payment or set up recurring automated payments, the portal has you covered. Read on to learn how this free service can simplify your bill management experience.
Getting Started with the Comfort Systems Customer Portal
To get started with the portal, you’ll first need to create a user profile. This allows you to establish login credentials so you can access your account online going forward.
Here are the steps to set up your user profile:
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Go to comfortsystemsduluth.com/billing-info/customer-portal and select “Create User Profile” if you’re a first-time user.
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Enter your account number full last name and full name exactly as they appear on your paper bill. This ensures the system associates your profile with the right Comfort Systems account.
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Create a unique username and password you’ll use to login to the portal.
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Provide your email address and confirm it within 24 hours This links your email to your portal account
Once your email is confirmed, you can begin using your username and password to login to the Customer Service Portal and manage your account anytime
Linking Multiple Accounts
Many homes have more than one Comfort Systems account–for example, separate accounts for water/sewer, gas, etc. The portal makes managing multiple accounts easy by allowing you to link them to your profile.
To add additional accounts:
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Login and navigate to the “Linked Accounts” section of your User Profile.
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Select “Add Account” then enter the account number, full last name, and full name for the additional account to link it.
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Repeat for any other accounts you need to add.
With all your accounts linked, you’ll be able to easily switch between them in the portal to view and pay each bill.
Designating a Primary Account
When you first login to the portal, it will automatically open on your designated “primary account.” To change which linked account shows by default:
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Go to the dropdown menu at the top of the portal after logging in.
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Select the account you want to set as the new primary.
Now the account details and bills for your new primary account will display each time you login!
Enrolling in eBilling and AutoPay
Two of the most convenient features of the Comfort Systems portal are eBilling and automated payments.
With eBilling, your bills are sent directly to your email rather than by mail. You’ll receive a notification when each new bill is ready to view and pay in the portal.
To sign up:
- Go to the eBill enrollment tab in the portal
- Enter the email you want bills sent to
- Choose your delivery preference – either condensed or full bills via email.
Saving paper and receiving bills digitally is a huge perk! No more shuffling through a pile of mail to find your utility bill.
You can also simplify bill payment by enrolling in AutoPay. This automatically pays your bill from your chosen payment method each month.
The portal offers AutoPay by:
- Credit card – your card is charged monthly on the due date
- Checking/savings account – funds are debited on the due date
To start AutoPay:
- Select your preferred AutoPay method under the Payments tab
- Enter your payment information
- Confirm enrollment
Now your bill is paid automatically each month! Just check your payment confirmations so you know everything is working smoothly.
If you already have AutoPay set up via checking/savings, be sure to cancel that before switching to a new AutoPay method in the portal.
Paying Your Bill via the Portal
When it’s time to pay your bill, you have a few options:
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AutoPay – Set it and forget it! With AutoPay, no action needed.
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One-time payment – Log in and manually make a one-time payment on your account as needed.
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Recurring card payment – Set up recurring monthly payments with your credit/debit card on file.
To pay your bill manually or as a recurring payment:
- Login to the portal and navigate to your bill
- Select “Make Payment”
- Choose whether to pay the full or partial amount due
- Enter your payment information and submit
The portal accepts VISA, Mastercard, Discover, and American Express. You’ll receive an email confirmation each time a payment is made.
The Portal Provides Helpful Account Management
In addition to bill payment, the Customer Service Portal also allows you to:
- Monitor your daily/monthly utility usage
- View billing history
- Access previous statements
- Update account or contact information
- Sign up for outage alerts
- And more!
You have 24/7 account access all from the convenience of the portal.
Contacting Comfort Systems
If you have any trouble using the online portal or questions about your account, Comfort Systems has representatives available to help:
- Phone – Call 218-730-4050 during business hours
- Email – Email questions or issues to [email protected]
- Online – Initiate a chat from the Contact Us page on their website
The Comfort Systems team is happy to answer any bill pay, usage, or account management questions you may have!
Why I Love Paying Bills Through the Portal
As a longtime Comfort Systems customer, switching to electronic billing and automated payments through their portal has made my life easier. Here’s why I’m a big fan:
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No late payments – AutoPay ensures my bill gets paid on time every month
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Paperless billing – eBilling removes clutter and makes my billing process sustainable
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Payment tracking – I can log in anytime to view payment history and confirm bills are paid
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Mobile access – I can manage payments and my account on-the-go from my phone
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Time savings – No more buying stamps, stuffing envelopes, or tracking bill due dates!
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One hub – All account details and bills in a centralized location. No flipping through files to find statements.
If you’re looking for an easy way to simplify bill management, I highly recommend utilizing the Comfort Systems portal. Ditch the paper bills and checks today! Sign up for eBilling and AutoPay to save time and hassle each month. Your future self will thank you.
