How to Pay Your Sioux Valley Energy Bill Online

Sioux Valley Energy makes it easy to pay your electric bill through their online payment system, SmartHub. With SmartHub, you can view your balance, make secure payments, set up auto-pay, and manage your electric account completely online.

Read on to learn all about the convenient options for paying your Sioux Valley Energy electric bill online.

Overview of Sioux Valley Energy

Sioux Valley Energy is a Touchstone Energy electric cooperative providing service to over 21,000 members in parts of Minnesota, South Dakota, and Iowa.

Some key facts about Sioux Valley Energy

  • Member-owned, not-for-profit electric cooperative
  • Competitive rates and flexible billing options
  • 24/7 outage reporting and customer service
  • Online account management through SmartHub
  • Multiple payment options including online, phone, mail, in person, and auto-pay
  • Payment assistance programs available for qualifying members

With SmartHub, members can easily pay their bill, view usage data, report outages, update account information, and more

Benefits of Paying Online with SmartHub

Paying your Sioux Valley Energy electric bill online through SmartHub provides many benefits:

  • Fast and easy – Make payments in minutes securely online

  • Available 24/7 – Access your account and pay anytime

  • Automatic payments – Set up recurring auto-pay from your bank account

  • View billing history – Monitor current and past electric bills

  • Usage monitoring – Track your daily electric use with usage graphs

  • Outage reporting – Quickly notify Sioux Valley Energy of any power outages

  • Paperless billing – Go green with online-only billing

  • Mobile access – Pay bills and manage your account on your phone

SmartHub puts control over your electric account in your hands with its convenient online tools.

How to Pay Your Bill through SmartHub

Paying your Sioux Valley Energy bill online using SmartHub is simple and fast. Just follow these steps:

  1. Visit Sioux Valley Energy’s website and click on “My Account”

  2. Choose “Log In to Pay (SmartHub)”

  3. Enter your account number and password to log into SmartHub

  4. Click on “Pay Now” from the top menu bar

  5. Select whether you want to make a one-time payment or recurring auto-pay

  6. Enter your payment amount and submit

  7. Provide your credit/debit card or bank account information

  8. Review payment details and click “Proceed with Payment”

  9. Your payment will process and you will receive a confirmation

Paying online through SmartHub is secure, fast, and you can even setup text/email bill reminders.

Payment Plan and Billing Options

In addition to standard monthly billing, Sioux Valley Energy offers flexible payment plans and billing choices:

  • Levelized Billing – Get consistent average monthly bills based on your usage history

  • AutoPay – Setup recurring payments from your bank account on your due date

  • Prepaid Billing – Pay ahead and usage deducts from your balance

  • Paperless Billing – Receive and view bills electronically to save paper

  • Due Date Extensions – Get a few extra days to pay your bill if eligible

  • Budget Billing – Fixed monthly payments based on average costs over the past 12 months

These options allow you to customize billing and payments to best suit your needs. Enroll through SmartHub.

Apply for Bill Payment Assistance

If you’re experiencing financial hardship, Sioux Valley Energy has programs that provide bill payment help:

  • LIHEAP – Helps pay winter heating bills for low-income households

  • Interlakes Community Action – Administers local energy assistance funds

  • Salvation Army HeatShare – Provides grants to pay energy bills

  • County Social Services – Offers heating and energy assistance

To learn more and see if you qualify, contact Sioux Valley Energy or visit their Assistance Programs page.

Setup Recurring AutoPay

For maximum convenience, enroll in AutoPay through SmartHub to have your bill paid automatically each month.

To setup recurring AutoPay payments:

  1. Log into SmartHub and click on “Billing & Payments”

  2. Choose “AutoPay & Paperless Billing”

  3. Select your payment method and enter your account details

  4. Pick the date you want payments to process monthly

Once setup, Sioux Valley Energy will withdraw your payment on the due date automatically each billing cycle.

Get Support from Member Services

Hopefully this guide provided all the info you need to successfully pay your Sioux Valley Energy electric bill online using SmartHub. But if any questions come up, their Member Services team is available to help:

  • By phone at 1-877-511-8062
  • Through online chat on their website
  • By visiting a Sioux Valley Energy local office

Don’t hesitate to reach out to them for any billing or payment issues, account management, outage reporting, and more.

Paying your electric bill quickly and securely online is now simple with Sioux Valley Energy’s SmartHub portal. Sign up for an account today to make payments, view usage, set up recurring bills pay, and manage your electric service conveniently on your computer or mobile device.

Sioux Valley Energy Bill Pay

PowerTown presentation by Sioux Valley Energy

FAQ

What is the phone number for Sioux Valley Energy bill pay?

If you have questions about your bill, want to make a payment arrangement or let us know you are moving, please call our Member Services Department directly at 877-511-8062. For general inquiries or to report an outage please call 800-234-1960.

What are the peak hours for Sioux Valley Energy?

The On-Peak Energy shall be all kilowatt-hours used by the customer during the on-peak hours: 7:00 a.m. – 10:00 a.m. and 4:00 p.m. – 9:00 p.m. (7 days per week) The Off-Peak Energy shall be all kilowatt- hours used by the customer during all hours other than those described above.

How do I Pay my Sioux Valley Energy Bill?

Take a copy of your bill and pay in person at any MoneyGram location, including Walmart or CVS (processing fees may apply). (Sioux Valley Energy’s Receive Code is Receive Code: 15098. Use the MoneyGram* ExpressPayment® blue form. You MUST use the blue form or your payment will not post to your account immediately)

Does Sioux Valley ask for payment information over the phone?

Even if a Sioux Valley employee calls you regarding your account they will never ask for payment information over the phone. If you ever have any doubt, hang up and call Sioux Valley Energy directly at 877-511-8062 to confirm if your account is up to date. You’ve got questions, we’ve got answers. When is my bill due?

How do I know if my Sioux Valley energy account is up to date?

If you ever have any doubt, hang up and call Sioux Valley Energy directly at 877-511-8062 to confirm if your account is up to date. You’ve got questions, we’ve got answers. When is my bill due? Bills are due upon receipt and are considered delinquent after the due date.

Does Sioux Valley energy charge electricity?

Sioux Valley Energy implemented a new rate design in 2007 which included a basic service. Prior to that time, the cost of facilities and maintenance of your electrical equipment was embedded in the energy charge. While that method did recover the cooperative’s required revenue, it was not the most fair or balanced method.

What is the power grid like in Sioux Valley?

The power grid is a very complex system. The parts you see close to home such as meters, green boxes Sioux Valley Energy members can help area kids through the Cooperative’s fourth annual Tree of Givin Sioux Valley Energy and its members are celebrating October as National Cooperative Month by making ©2024 Sioux Valley Energy.

Does Sioux Valley Energy have a tree of giving hope drive?

Always. Sioux Valley Energy members can help area kids through the Cooperative’s fourth annual Tree of Giving Hope drive.

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