How to Pay Your Bill at Deaconess Health System

Receiving medical care can be stressful enough without worrying about how you’ll pay the bill Deaconess Health System aims to make paying your bill as convenient as possible, with multiple options to fit every patient’s needs This guide will walk through everything you need to know about paying your Deaconess Health System bill.

Overview of Deaconess Health System

Deaconess Health System is an integrated network of hospitals, clinics and providers serving patients across Indiana, Kentucky and Illinois The health system includes

• Deaconess Hospital in Evansville, IN
• Deaconess Gateway Hospital in Newburgh, IN
• Deaconess Henderson Hospital in Henderson, KY
• Deaconess Union County Hospital in Morganfield, KY
• Deaconess Gibson Hospital in Princeton, IN
• The Women’s Hospital in Newburgh, IN
• Over 60 multi-specialty clinics across the tri-state area

Deaconess also partners with Methodist Health across western Kentucky. When you receive care at a Deaconess facility, you will receive a bill from that specific location or physician’s office.

Understanding Your Deaconess Bill

After receiving medical services, Deaconess will send you a statement summarizing the charges, your insurance coverage and the amount you owe. Here are some tips for understanding your bill:

• Review the dates of service and locations to ensure all charges are accurate
• Compare the billed amount to the allowed amount by your insurance to identify any patient responsibility
• The “Pay This Amount” is what is currently due from you
• Payment is expected within 15 days of the statement date

If you feel there are any errors or have questions, contact Deaconess Customer Service right away to resolve any issues.

Ways to Pay Your Deaconess Bill

Deaconess offers several convenient payment options:

Pay Online

• Pay through the MyChart patient portal using a bank account or debit/credit card
• Visit the Deaconess website and pay with a credit card or bank account information

Pay by Phone

• Call Deaconess Patient Financial Services at 812-450-6815 or 800-467-6802
• Available 24/7 for credit/debit card payments

Pay by Mail

• Send a check or money order to the address listed on your statement

Pay In-Person

• Visit the Cashier’s Office inside any Deaconess hospital
• Pay with cash, check, money order or credit/debit card

Enroll in a Payment Plan

• If unable to pay in full, call to set up a monthly payment plan
• Automatic payments can be scheduled for convenience

Apply for Financial Assistance

• Deaconess offers financial assistance and payment plans for qualified individuals
• Submit an application online or contact Customer Service

Tips for Hassle-Free Bill Payment

• Provide current insurance information upfront to maximize coverage
• Check for billing errors promptly and contact Customer Service with any issues
• Pay on time to avoid late fees or being sent to a collection agency
• Communicate openly with Deaconess about your financial situation

With multiple payment options, paying your Deaconess bill can be simple and stress-free. Being proactive and staying organized are key to successful medical bill management. Deaconess is committed to providing an excellent patient financial experience alongside outstanding care.