Paying your water bill is an essential part of being a responsible homeowner or renter. For customers of the Elmira Water Board in New York, paying online through the ewb AuthorityPay portal is the most convenient way to pay your bill. In this comprehensive guide, we’ll walk through everything you need to know about setting up an account, making one-time payments or setting up autopay, and getting help if you need it.
Creating an Online Account
The first step to paying your bill online is creating an account on the ewb AuthorityPay website You’ll need two key pieces of information from your latest bill to get started
- Your Elmira Water Board account number
- Your customer ID (CID) number
With those handy, just go to https://ewb.authoritypay.com/site/login and click “Create Account.” You’ll be prompted to enter your account number, CID number, and an email address and password you’d like to use for your account.
Once your account is created you’ll be able to log in any time and access your full account dashboard. This is where you can view your balance make payments, set up autopay, update your payment method, review payment history, and more.
Making One-Time Payments
If you just need to pay your current balance or make a payment on an outstanding balance, the one-time payment option is the way to go. You have a few choices for how to pay
Pay Online
- Log into your AuthorityPay account and click “Make Payment.”
- Enter the payment amount and submit your payment.
- Payment will be processed immediately using your default payment method.
Pay by Phone
- Call 1-888-910-7307 and follow the prompts.
- You’ll need to provide your account number and CID.
- Payment will be processed immediately.
Pay In Person
- Take your bill into the Elmira Water Board office at 261 West Water Street in Elmira.
- Make your payment via cash, check, money order or credit/debit card.
One-time payments are applied to your account immediately, so you don’t have to worry about late fees if you pay on or before your due date.
Setting Up Automatic Payments
For ultimate convenience, you can enroll in automatic payments (autopay) and have your bill paid on time, every time. To get started:
- Log into your AuthorityPay account.
- Click on “Recurring Payments.”
- Enter the payment amount.
- Select the date you want payments to be debited each month.
- Enter bank account or credit/debit card information.
- Review and submit.
Once autopay is activated, the system will automatically debit your account for the full statement balance on the date you selected each month. You’ll receive an email confirmation every time a payment is processed.
Autopay means no more late fees, no more paper checks, and no more tracking due dates. Your payment is made on time automatically each month!
Getting Account Help
If you ever have questions about your Elmira Water Board account or need help with the online bill pay system, customer service is available:
- By phone: Call 607-733-9179 between 8:30am and 4pm, Monday through Friday.
- In person: Visit the Elmira Water Board office at 261 West Water Street in Elmira.
The customer service team can provide assistance with account registration, making payments, updating your payment method, understanding your bills, and any other questions related to your account and bill payment.
Paying Your Bill is Easy with AuthorityPay
As an Elmira Water Board customer, paying your bill online using AuthorityPay is the ultimate in convenience. You can create an online account, make one-time payments, set up autopay, review your balance and payment history, update your payment method, and get account help whenever needed.
So take control of your account today and sign up for online bill pay at https://ewb.authoritypay.com/site/login. With AuthorityPay, paying your Elmira Water bill is secure, fast, and hassle-free every month.
Elmira Water Board Staff & Contact Information
Chief Water Treatment Plant Operator
Attorney send emails to:
Elmira Water Board dealing with increase in unpaid bills due to eviction moratorium
How do I make a payment with Elmira Water Board?
You can create a new account on the Elmira Water Board website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account. Want to pay without an account? You can make a one-time payment without creating an account.
How can I contact Elmira Water Board?
To contact Elmira Water Board, you can call them directly at 607-733-9179. You can also visit their website to access your bill or pay your bills on doxo.
Does Elmira Water Board accept credit cards?
Elmira Water Board accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Elmira Water Board website. Once you create the account, you can setup payment with credit, debit, or direct deposit.
How much does a sewer bill cost in Elmira?
For 2023, users in Elmira’s Sewer District are charged $3.27 per unit of water used (1 unit is equal to 748 gallons of water) for their sewer bills.
What happens if a tenant moves out of Elmira Water Board?
There may be some accounts that still have the tenants name on the account; in those instances the Elmira Water Board will place the account in the deeded owners name when the tenant moves out, or at the request of the deeded owner. Can I choose where the water bill is sent?
What is Elmira Water Board?
Established in the late 19th century, Elmira Water Board provides clean drinking water to Elmira, Elmira Heights, and potentially other nearby areas, sourcing water from the Chemung River and treating it with adequate filtration and disinfection equipment. Water Utility Government Agency Public Service Infrastructure Water Treatment Facility