How To Pay Your Bill at Kettering Health Network

Paying your medical bills can feel overwhelming, but Kettering Health Network aims to make the process as simple and stress-free as possible. This guide will walk you through the various ways to pay your Kettering Health medical bills online, by phone or in person.

Online Bill Pay

The easiest way to pay your Kettering Health bill is online through the patient portal MyChart.

To pay online, first log into your MyChart account. You can access MyChart through the Kettering Health website or mobile app. Once logged in, click on the Billing tab.

Here you will find any outstanding balances owed to Kettering Health facilities Select the account you want to pay You can choose to pay the full balance or make a partial payment,

When ready, click Pay Now and you’ll be directed to a secure payment page. Enter your credit/debit card or bank account information. Visa, MasterCard, Discover, American Express, and debit cards with a major credit card logo are accepted.

After entering your details, confirm the amount and submit the payment. You’ll receive an email confirmation for your records. Online payments post to your account immediately.

Benefits of Online Bill Pay

Paying online through MyChart offers several advantages:

• Quick – Takes just minutes to complete.

• Secure – Payment page is encrypted for safety.

• Available 24/7 – Pay anytime, even in the middle of the night.

• Paperless – No checks to mail.

• Payment history – Can view past payments made online.

• Partial payments – Don’t have to pay in full.

• Confirmation – Get email confirmation for your records.

Pay By Phone

If you prefer to speak with someone directly, you can pay your Kettering Health bill over the phone.

To pay by phone, call the toll-free billing customer service line at (866) 319-2981. Representatives are available Monday through Friday from 8am to 6pm.

When you call, you’ll need to provide your account number and billing zip code. This information can be found on your statement. Share the amount you want to pay and the representative will assist you.

You can make a payment using a credit/debit card, checking account, or savings account. After taking your payment details, the representative will confirm the amount. You’ll then receive a confirmation number for your records.

Tips for Paying By Phone

• Have your account number, zip code, and payment info handy when you call.

• Double check the amount and details before approving the payment.

• Write down the confirmation number in case you need to reference it later.

• Know your credit/debit card security code to complete payment quickly.

Pay By Mail

For those who prefer paper bills and checks, you can mail your payments to Kettering Health Network.

Your statement will include a payment coupon and mailing address for the appropriate facility. Simply detach the coupon, attach your check or money order payable to the facility, and mail them together in the return envelope provided.

Be sure to include your complete account number on your check. Mailed payments take 5-7 business days to post to your account once received.

Mailing Tips

• Use the return envelope provided with your statement if possible.

• Don’t send cash – checks or money orders are safest.

• Note your account number and service date on your check.

• Mail at least 7-10 days before due date to ensure on-time payment.

• Keep proof of mailing/receipt as records.

Pay In Person

For some, paying bills in person is preferred. You can pay your Kettering Health medical bills in person at any hospital facility.

Go to the Cashier’s Office or Patient Financial Services department. Have your account number and billing zip code ready. Inform them of the amount you want to pay.

You can pay with cash, check, credit/debit card, or money order. After taking your payment, you’ll receive a receipt. Payments made in person are credited to your account right away.

In-Person Payment Tips

• Bring your billing statement if possible for easy reference.

• Never mail cash – only use cash to pay in person.

• Keep your receipt as payment confirmation.

• Ask questions if you have any concerns about your bill.

• Double check change if paying cash.

Payment Plan Options

If you’re unable to pay your full balance due, Kettering Health offers payment plans. Payment plans allow you to make smaller payments over time until your balance is paid.

To set up a payment plan, contact the billing department. Provide information on your financial situation and what you can afford to pay monthly. The representative will then set up a plan based on your circumstances.

Payment plans can be arranged by phone, in person, or sometimes through your MyChart account. Just look for the “request payment plan” option. Keep up with your scheduled payments until your balance is paid off.

Financial Assistance Programs

Kettering Health also provides financial assistance programs for those who qualify based on income, expenses, and other criteria. These programs can reduce or eliminate your medical bills.

To learn more and apply, speak with a financial counselor at your facility’s Cashier’s Office. You’ll need to supply documents verifying your financial situation.

If approved, you may receive discounted care, low monthly payments, or charity care. This helps make care affordable for all patients.

Avoid Late Fees and Collections

To avoid late payment fees or going to collections, be sure to pay your Kettering Health bills or arrange assistance on time. Bills are due within 30 days of your first statement.

If unpaid after 120 days, accounts may go to an outside collection agency. This results in additional fees and can damage your credit. Stay on top of your balances and due dates to prevent this.

Paying your healthcare bills can be complicated, but Kettering Health Network aims to simplify the process as much as possible. By offering convenient payment options like online, phone, mail, or in-person, combined with payment plans and financial assistance, quality care can be accessible and affordable for everyone.