Having access to clean, reliable water in your home or business is something most of us take for granted. The city of Tempe, Arizona provides high-quality water service to residents and companies in the area
Paying your Tempe water bill on time each month is an important responsibility The city aims to make it as convenient as possible to pay through several options
This comprehensive guide will walk through the various ways you can pay your Tempe water utility bill. We’ll cover everything from online payments to paying by phone or in person. You’ll also learn about bill assistance programs if you’re having trouble making payments.
Let’s dig in to how paying your Tempe water bill works.
Online Bill Pay
The easiest and most convenient way to pay your Tempe water bill is online through the city website. You can make secure one-time payments without ever leaving home.
To pay online:
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Go to the Tempe Water Utilities page and click on “Pay Bill Online.”
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Select whether you want to make a one-time payment or set up recurring payments.
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Enter your 10-digit account number and the amount due.
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Provide your email address and enter payment information.
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Review payment details and click “Submit Payment” to complete.
You’ll receive a confirmation email that your payment was processed. Payments made before 11:59pm reflect on your account the next business day.
Pay By Phone
To pay your Tempe water bill over the phone:
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Call 480-350-8330 to reach the city’s utility billing department.
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Select option 3 for payments.
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Follow prompts to enter your account number and payment details.
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A fee of $1.75 applies to phone payments.
After completing phone payment, you’ll receive a confirmation number for your records. Payments post to your account within 1-2 business days.
Pay by Mail
If you prefer to mail in your payment, send your check or money order to:
Tempe Water Utilities
P.O. Box 29036
Phoenix, AZ 85038-9036
Write your 10-digit account number on the payment to ensure proper crediting. Allow 5-7 business days for mailed payments to process.
Pay in Person
You can pay your Tempe water bill in person at the:
Tempe City Hall
31 E 5th St
Tempe, AZ 85281
The customer service windows are open Monday-Thursday from 8am-5pm. They accept cash, checks, credit/debit cards, and money orders.
Payments made at the city hall are posted same day or next business day.
Auto Bill Pay
For hassle-free bill payment, sign up for auto pay through the city’s online billing system. Your water bill will be paid automatically each month on the due date using your preferred payment method.
To enroll in auto bill pay:
- Go to the city’s online billing site.
- Click on “Auto Bill Pay.”
- Enter your account number, email, and payment details.
- Read terms and click “I Agree” to activate auto pay.
You can cancel or edit your auto pay enrollment at any time.
Understanding Your Water Bill
Reviewing your monthly Tempe water bill helps you understand what you’re paying for. Key sections include:
- Account summary – Previous balance, new charges, payments, total now due
- Water consumption – Gallons used and water service charges
- Sewer charges – Based on your water consumption
- Taxes – Sales taxes on water and sewer
- Billing history – Usage and payments for last 12 months
Look at your bill each month to catch any unusual spikes in usage or incorrect charges. Reach out to customer service with any bill questions.
Payment Assistance Programs
If you’re having trouble paying your Tempe water bill, the city offers programs that can help, including:
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Payment arrangements – Extend your due date if you cannot pay on time.
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Bill discount program – Income-eligible customers get a 30% discount.
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LIHEAP – Federal assistance program providing bill payment help.
Contact Tempe Water Utilities as early as possible if you anticipate difficulty making a payment. They can go over options to avoid service disruption.
In Summary
Paying your monthly water bill to the city of Tempe can easily be done online, by phone, by mail or in person. Enrolling in auto pay simplifies the process even further. Carefully review charges each month and seek assistance if needed. Maintaining water service is essential for every resident and business.
Tempe water bill
FAQ
How to pay a water bill in Tempe?
What city is close to Tempe Arizona?
Where does the water in tempe come from?
What is the phone number for the city of Tempe water bill?
How do I pay my utility bill in Tempe AZ?
Customer Services processes utility billing for water, sewer and solid waste services. Tempe wants to remind customers that there are many ways to pay your utility bill, including 24/7 options. You can pay online anytime. There is no charge for credit card payments. You can pay by phone – 480-350-8361. You can pay by drop box or by mail.
How do I pay with my Tempe water account information?
With your Tempe water account information verified, it’s time to enter your payment details. You can pay with any major credit card, debit card, or electronic check. Fill in all the details including card number, expiration date, and security code. For added convenience, you can opt to store your payment information to simplify future transactions.
How do I pay my water bill through Tempe 311?
On the payments page, you’ll see a list of all the bill types you can pay through Tempe 311. Select “Water Services.” This will pull up your water account and billing information. Carefully review the account number, address, and current charges to ensure they are correct.
How do I pay my Tucson Water Bill?
Your Water Bill PLEASE NOTE: Tucson Water does not call customers demanding payment or solicit payments over the phone. If you have questions or would like to make a payment, please use one of the methods available on this page. Access your bill portal here and learn about Tucson Water’s wide variety of methods available to pay your utility bill.
Why should I pay my bill through Tempe 311?
Paying your bill through Tempe 311 offers many benefits: It’s fast – takes just a few minutes instead of mailing a check or visiting in person. Available 24/7 – pay at your convenience instead of during business hours. Payment tracking – see your payment history all in one place.