How to Pay Your Santa Fe County Water Utilities Bill Online

Paying your water utilities bill to Santa Fe County is easy and convenient when you take advantage of the online payment options. With just a few clicks on your computer or phone, you can securely access your account, view your balance, and submit a payment at any time. This comprehensive guide will walk through the entire online bill pay process step-by-step.

Activate Online Account Access

To get started with online bill pay the first step is activating your online account access through the Santa Fe County Utilities customer portal. Here’s how

  • Go to www.cubicutilitybilling.com/portal/santafenm and click “Login/Register”

  • Click “Activate Your Account” below the login fields

  • Enter your Santa Fe County Utility account number and click “Submit”

  • Fill out the form with your contact information and create secure login credentials

  • Agree to the terms and conditions and click “Activate Account”

Once your online access is activated, you’ll be able to conveniently pay bills, view statements, check usage, and manage notifications anytime.

Logging In to the Customer Portal

To pay your Santa Fe County water utilities bill online, you first need to log in to your account portal.

After logging in successfully, you’ll arrive at your account dashboard. Here you can see your current account balance, recent bills, and access all account features.

Locating Your Current Balance

Before making a bill payment, you’ll want to check your latest balance due. Here’s how:

  • On your dashboard, look for your “Account Balance” at the top.

  • This shows your total amount due currently. Click “View Bills” to see statement details.

  • Choose a statement month to see your usage, charges, payments, due date, and amount due for that period.

Having your current balance amount ensures you pay the correct bill in full by the due date.

Steps to Make an Online Payment

When you’re ready to pay your water bill to Santa Fe County Utilities, follow these steps:

  • From your dashboard, click “Make Payment” at the top right.

  • On the payment page, enter the amount you wish to pay. Meet or exceed your total balance due.

  • Select a payment date from the calendar. Weekend/holiday payments process the next business day.

  • Choose a payment source from your saved options, or enter a new credit/debit card or bank account.

  • Review the payment details for accuracy before submitting.

  • Check “Save payment method” to keep it on file for convenience.

  • Click “Continue” and then “Confirm” to complete the payment.

You’ll receive a confirmation email after the payment is successfully submitted.

Helpful Bill Pay Tips

Consider these tips for the smoothest online bill payment experience:

  • Pay early to avoid late fees and website traffic near the due date.

  • Go paperless with e-bills to save time and avoid mail disruptions.

  • Set up autopay to have payments processed automatically each month.

  • Update payment methods when cards expire or accounts change to avoid declines.

  • Review statements thoroughly for usage spikes or billing errors.

  • Contact support via phone, email or chat if you need assistance with payments.

  • Use mobile apps for easy payments on the go from your smartphone or tablet.

Mobile Payments

In addition to the full website, Santa Fe County offers a mobile app for convenient on-the-go bill payments.

  • Download the “Santa Fe County NM Utility Billing” app for your iOS or Android device.

  • Log in using your online account credentials.

  • Review your balance, usage and bills.

  • Tap “Pay Bill” and enter your payment amount and method.

  • Submit the payment with just a few taps.

The mobile apps make it incredibly quick and easy to pay your water utilities bill from anywhere, anytime.

Benefits of Online Bill Pay

Paying your Santa Fe County water utilities bills online has many benefits:

  • It’s faster and more convenient than mailing payments.

  • You can review statements and pay on your schedule 24/7.

  • Online payments are processed immediately to avoid late fees.

  • It’s more environmentally friendly than paper billing and payments.

  • You’ll have access to view usage history and billing details anytime.

  • The online portal and apps provide a seamless user experience.

For the most efficient way to pay your water utilities bill, take advantage of Santa Fe County’s secure online and mobile payment options. Just register for an account, log in to the portal, check your balance, and submit your payment in a few quick clicks.

Santa Fe County Water Utilities Bill Pay

Sign up for direct debit

Customers may establish an automatic payment on their monthly utility services bill by direct debit from a checking account. The checking account does not need to be under the customers name.

Click Here to download the direct debit form. The form may be completed online, saved to a computer, or printed to be completed by hand.

A voided check must be included with all application methods.

The form and attached check may be submitted in any of the following three ways:

  • Mail the completed form and voided check to the City of Santa Fe Utility Billing Division, 801 W San Mateo Rd, Santa Fe, NM 87505
  • Place the completed form and voided check in an envelope and place them in the drop box in the parking lot at 801 W. San Mateo Road.
  • Download and complete the form. Scan a copy of a voided check and attach it to the email with the completed form.

Customers can also go to www.santafenm.gov/paymentus to set up an automatic payment with a Credit Card.

Information about Online Bill Pay for City Utilities

FAQ

How do I pay my water bill in New Mexico?

Pay by Phone To pay your New Mexico Water bill over the phone using your bank account or Visa (credit or debit), MasterCard (credit or debit), or Discover card, call (888) 598-9825 (toll-free).

Who is the director of public utilities in Santa Fe?

City Announces New Public Utilities Director John Dupuis. SANTA FE, February 6 – City Manager John Blair has selected John Dupuis for the role of Public Utilities Department Director. Dupuis will start in the new position on Monday, March 6, 2023.

What is the average water bill in New Mexico?

Utility costs in New Mexico
Utility
Average cost in New Mexico
Utility
Average cost in New Mexico
Monthly water bill
$32
Internet
$30
Natural gas
$60

How do I pay a Santa Fe water bill?

Payment address is: Santa Fe Irrigation District P.O. Box 409 Rancho Santa Fe, CA 92067 Mail payment and your return stub (top portion of the bill) in the envelope provided. Please allow at least five business days for delivery. View current water rates. Learn the different ways to pay a bill.

What services does Santa Fe County utilities provide?

Santa Fe County Utilities provides water and wastewater services to various areas beyond the City limits. If you would like to inquire about our services, please call or come by. We look forward to serving you. Notice: Santa Fe County Utilities rates will be changing in Fiscal Year 2025 (July 1st, 2024 – June 30th, 2025).

What if I have a utility bill issue in Santa Fe Springs?

The city is aware of the issue and is working with the payment processor to update all affected accounts. We apologize for the inconvenience. If you have any further questions, please contact our billing team at (562) 409-7520 or [email protected]. © 2021 City of Santa Fe Springs, CA • Powered by revize.

How do I contact Santa Fe Springs utility billing?

If you have any further questions, please contact our billing team at (562) 409-7520 or [email protected]. © 2021 City of Santa Fe Springs, CA • Powered by revize. Government Website Experts • Login

How do I create a Santa Fe Water Account?

You can create a new account on the City Of Santa Fe Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

What services does save water Santa Fe offer?

These activities include prompt and courteous customer service, transfer account information or transfer water service, collection services, accurate water meter readings, and timely billing for water, refuse, sewer, and stormwater services. Click here to visit Save Water Santa Fe for more information about Eye on Water and other programs.

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