Paying your monthly utility bills can be a struggle especially during tough economic times or if you are on a fixed income. If you are a Dominion Energy customer in Virginia who needs help with your electric bill there are resources available to help. This article will explain the main bill pay assistance programs, eligibility requirements, and how to apply.
Dominion Energy Bill Payment Assistance Programs
Dominion Energy offers several programs to help customers in financial hardship pay their electric bills in Virginia The main programs are
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State Fuel Assistance – Helps pay for heating bills. Benefits based on income and household size. Apply October to November.
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State Cooling Assistance – Helps pay for cooling bills. Benefits based on income for households with seniors, young children, or disabled members. Apply June to August.
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EnergyShare – Offers heating and cooling assistance to any household facing financial hardship, regardless of income. Apply October to May for heating, June to September for cooling.
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Percentage of Income Payment Program (PIPP) – Sets bill amount based on percentage of income for low-income households. Eliminates debt after 12 on-time payments. Apply year-round.
In addition, 2-1-1 Virginia can refer you to local non-profits and faith-based groups that offer utility bill assistance.
Am I Eligible for Bill Payment Assistance?
Each program has its own eligibility rules, but here are some general requirements:
- Must have an active account with Dominion Energy Virginia
- Household income below program thresholds
- Demonstrate financial hardship or crisis
- Participate in program requirements like annual income reviews
PIPP has the lowest income threshold at 150% of the Federal Poverty Level. EnergyShare considers applicants of any income facing hardship.
How Do I Apply for Bill Pay Assistance?
You can apply for Dominion Energy bill payment assistance through:
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Online – At CommonHelp.Virginia.gov for PIPP or EnergyShare agencies
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Phone – Call 2-1-1 Virginia or your local Dept of Social Services
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In person – Visit your local Dept of Social Services office
Start by gathering required documents like ID, income statements, and current utility bills. Then submit a complete application with all needed info during the program’s enrollment period.
If approved, the benefit will be applied to your Dominion account. You may need to pay an initial amount before incentives and credits start.
Tips for Getting the Most from Bill Pay Programs
Here are some tips to make the most of Dominion Energy bill payment assistance if you qualify:
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Apply as early as possible in the program enrollment period
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Provide complete and accurate information on your application
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Re-certify income and eligibility annually with required documents
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Enroll in autopay or reminders to avoid missed PIPP payments
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Participate in free home energy audits or weatherization to reduce energy use
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Contact Dominion immediately if you anticipate problems making payments
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Reach out to 2-1-1 Virginia for additional local payment assistance resources
With some planning and effort, you can access affordable bill pay programs to maintain essential electric service, even during financial challenges. Contact Dominion Energy Virginia to learn more about available payment assistance that fits your situation.
Frequency of Entities:
Dominion Energy: 8
Virginia: 7
bill pay assistance: 5
PIPP: 4
income: 4
payment assistance: 3
EnergyShare: 3
apply: 3
eligibility: 3
enrollment period: 2
utility bills: 2
Choose Your State of Service
In order to serve you better, please select your Dominion Energy location services.
Choose Your State of Service
In order to serve you better, please select your Dominion Energy location services.
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How to get Dominion to help pay your energy bill
FAQ
What is the deferred payment plan for Dominion Energy SC?
How much does pipp pay in VA?
What is the deadline for cooling assistance in Virginia?
Does Dominion Energy Virginia offer a bill payment assistance program?
Dominion Energy Virginia’s EnergyShare program offers up to $600 in bill payment assistance from October 1 through May 31. The program is not income-based, so anyone needing help to pay their heating bills may qualify for assistance.
Where can I get Dominion Energy customer assistance?
A full list of all Dominion Energy customer assistance options is available here: www.dominionenergy.com/virginia/billing/energy-assistance or by calling: 877-776-2427. Dominion Energy Virginia’s EnergyShare program offers up to $600 in bill payment assistance from October 1 through May 31.
Who can get help paying my Dominion Energy Bill?
Assistance is not limited to low income customers, but anyone facing hardship. Virginia’s payment program helping low-income households with consistent and affordable bills. Supporting customers with serious medical conditions. How to pay your Dominion Energy bill, payment plans, and other options. Help is available.
Does Dominion Energy offer a long-term payment plan?
Dominion Energy programs like EnergyShare ® have been helping qualified customers with energy bill assistance for more than 40 years. Both short-term payment extensions and long-term payment plans are available. Let us find a plan that fits your unique situation.
What benefits does Dominion Energy Virginia offer?
Dominion Energy Virginia customers who receive EnergyShare bill payment assistance may be eligible to receive a free home energy assessment and the installation of free energy efficiency upgrades that help save on their energy costs.
What is Dominion Energy’s Budget billing program?
Dominion Energy’s budget billing program helps customers avoid the seasonal fluctuation with their energy bills. Monthly budget bill amounts are based on the average of the customer’s previous 12 months of usage. Customers may sign-in to their account online or call 877-776-2427 to see if they qualify.