Paying your electric, water, gas or waste management bill to the City of Tallahassee Utilities can easily be done through several convenient options. This guide covers the various ways to pay your utility bill online, by phone, in person or by mail.
Online Bill Payment
The fastest way to pay your Tallahassee utility bill is online through the City of Tallahassee website. Account holders can login to an existing account or create a new one to make a payment
To login, you’ll need your account number and last name or phone number on file Once logged in, click “Make a Payment” and enter your payment info Visa, Mastercard, Discover and ACH bank transfers are accepted.
There is a convenience fee for debit/credit card payments online. Bank account transfers are always free. Payments process quickly, so schedule online payments 1-2 days before your due date to avoid late fees.
DigiTally App
Download the DigiTally app on your iOS or Android device to pay on the go. You can securely login and store payment methods for quick future use.
The app allows you to pay via instant bank account transfer with no fees. You’ll also receive alerts when new bills are available and can view billing history.
Pay By Text
Sign up for Pay by Text through your online account. You’ll then receive text notifications when new bills are ready. Reply to the text to easily pay your bill on the spot using your default payment method on file.
Auto Pay
For hands-free payments, enroll in the Auto Pay program. This automatically withdraws the amount due from your bank account each month on your bill’s due date.
Auto Pay prevents late fees and service interruptions. Enroll through your online account under “My Profile”. There are no fees for bank account transfers.
Pay Online Without Login
Don’t want to create an online account? You can make one-time payments by looking up your account number. There’s a convenience fee for debit/credit card use without logging in.
Pay by Phone
Call 850-891-4968 to use the automated phone payment system. It’s open 24/7 and you can pay using your last payment method on file.
Pay by Mail
Mail a check or money order to:
City of Tallahassee Utilities
435 N Macomb St.
Tallahassee, FL 32301
Allow 5-7 business days for mailed payments to process. Send at least 1 week before your due date to avoid late fees. Include your account number on the check.
In-Person Payments
Make payments in-person at the walk-in center at 435 N Macomb St. Drop your payment in one of the drop boxes there anytime.
You can also pay at authorized payment locations around town like Publix, Walmart, Amscot, etc. Visit the website for locations and hours.
Cash, checks, money orders and debit/credit cards are accepted. Allow 1 business day for lobby and drop box payments to process.
Financial Assistance
If you’re struggling to pay your utility bill, Tallahassee offers financial assistance through the Change for Change program. You can also set up a payment plan if you cannot pay the full balance due.
Contact the utility billing office to learn about available resources if you are facing disconnection. Avoid late fees and service interruptions by paying your Tallahassee utility bill early through one of the many options.
Tallahassee city commissioners approve program to reduce utility bills
FAQ
How to pay City of Tallahassee utility bill?
What app lets you pay bills in installments?
Who provides electricity to Tallahassee?
How do I renew utilities in Tallahassee?
Where can I pay my utility bill in Tallahassee?
Utility customers wanting to make in-person payments by cash, debit/credit card, or check have an option at Authorized Payment Centers located conveniently throughout the city. When convenience matters most, visit one of the City of Tallahassee authorized payment locations locally or nationwide accepting in person payments for your utility bill.
How do I contact a city of Tallahassee remote payment location?
To pay your City of Tallahassee bill in person, visit an authorized remote payment location. Please bring your City of Tallahassee bill or account number. Contact authorized remote payment locations for payment-only service. For all other customer service needs and inquiries, please request online or call the City of Tallahassee at 850-891-4968.
What does my city of Tallahassee utility bill reflect?
Your City of Tallahassee Utility bill reflects one or more of the following: electricity, water, sewer, garbage, and other services. This is your bill payment stub, which indicates the total charges and due date. Use this stub to mail or make in-person payments. Or choose to receive your monthly utility bill by email.
How do I contact the city of Tallahassee?
All other customer service needs and inquiries should be requested online or by calling the City of Tallahassee at 850-891-4968. Payments made at retail locations not listed on this page or the map below may take up to five (5) business days to post to your utility account, which could result in temporary service interruptions or other issues.
How do I pay my Tallahassee Memorial Healthcare Bill online?
You can pay your Tallahassee Memorial Healthcare Bill online with doxo. Pay using a credit card, debit card, or directly from your bank account. doxo is a simple and protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders, and schedule automatic payments from a single app.
How do I pay my traffic ticket in Tallahassee?
By mail to: Leon County Clerk & Comptroller, ATTN: Traffic Payments, 1276 Metropolitan Boulevard, #101, Tallahassee, FL 32312. Note: Payment must be received by our office within 30 days of your offense date to be considered timely. Click here for our current hours of operation. Click here for contact information.