Paying your utility bill, taxes, and other fees to the Town of Waynesville in North Carolina can be done in a few convenient ways. This guide will explain the online and in-person payment options available, fees associated with payment methods, and tips for avoiding late payments.
Online Bill Pay
The easiest way to pay your Town of Waynesville bill is online through the town’s website. To access your account online, you will need your customer number and account number located on your utility bill.
Online payments can be made using Visa, Mastercard, Discover or American Express credit or debit cards. There is a convenience fee charged per transaction that goes to the payment vendor, not the town. The fees are:
- Credit Card Payments: 2.95% with a $1 minimum
- Debit Card Payments: 1.95% with a $1 minimum
To avoid late fees be sure to pay your bill early enough so that payment processes by the due date. Online payments are typically processed quickly but allow 2-3 business days to be safe.
Pay In Person
You can also pay your Town of Waynesville bill in person at the Hazelwood Office located at 280 Georgia Avenue. The office is open Monday-Friday from 8:30am to 5:00pm.
When paying in person only cash or checks are accepted. Credit and debit cards are not accepted at the Hazelwood Office.
If paying close to the due date, go during office hours to ensure same-day processing. If placing a check or money order in the overnight drop box, be aware it may not get processed until the following business day.
Drop Boxes
There are two drop box locations where bill payments can be made – one at the Hazelwood Office and one at the Municipal Building at 16 South Main Street.
Do not place cash in the drop boxes. Payments placed in the boxes by 9:00am will be picked up and processed same-day. Anything placed after 9:00am will not be processed until the following business day.
The drop box method is not recommended if your payment deadline is quickly approaching, due to the delayed processing.
Mailing Payments
You can also mail your utility bill payment to the Town of Waynesville Finance Department at:
280 Georgia Ave
Waynesville, NC 28787
Allow 5-7 business days for mailed payments to be received and processed. To avoid late fees, mail your payment at least 1 week prior to the due date.
Auto Bill Pay
You can set up automatic monthly payments to be deducted from your bank account by filling out the Auto Draft Authorization form on the town’s website. This ensures your bill is paid on time each month.
There are no fees for auto bill pay from your bank account. Just know payments take 2-3 business days to process, so account for weekends and holidays when setting your auto pay date.
Third-Party Bill Pay Services
You can use your bank or another third party bill pay service to send payments to the Town of Waynesville.
Provide your 8-digit Town of Waynesville account number to your bill pay service. Know that most third-party checks take 5-7 days to arrive via mail, so send payments 1-2 weeks before your due date.
Late Payments and Disconnection
If your utility bill is not paid by the due date, a late fee of 1.5% of the overdue balance will be assessed.
Accounts past due 30 days or more may have utilities disconnected. A $50 reconnection fee will then apply along with the full past due balance to restore service.
Avoid late fees and disruptions by paying your Town of Waynesville utility bill early using one of the convenient options available. Reach out to the billing department if you have any questions about your account.
Town of Waynesville Town Council: October 8, 2024
How do I pay my vehicle tax in Waynesville?
For information on your property’s assessed value, late penalties, or exemptions please contact Haywood County Tax Assessor’s office at 828-452-6734. The Town of Waynesville does not issue or process vehicle taxes. Payments can be made by Credit/Debit card online. The following fees apply to online payments:
Do I have to pay taxes in Waynesville?
All residents that live within the Town of Waynesville city limits, own property, or own a business inside city limits are required to pay taxes. Tax bills are sent to the property owner as of January 1st of the tax year. If you have sold the real property assessed to you, please notify the new owner of any unpaid taxes.
What services does the town of Waynesville provide?
The Town of Waynesville provides water, sewer, electric and garbage pick-up to most residents inside the city limits as well as some residents outside city limits. Contact customer service at 828-456-3515 for more information on the services provided in your area.
What is the Waynesville tax collector?
Find 11 external resources related to Waynesville Tax Collector. The Waynesville Tax Collector, located in Waynesville, North Carolina is responsible for financial transactions, including issuing Haywood County tax bills, collecting personal and real property tax payments.
How do I create a new Waynesville utility account?
You can create a new account on the Town Of Waynesville Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
When are property taxes billed in Waynesville?
The Town of Waynesville real estate and personal property taxes are billed annually in September and due the first week of January. Tax amounts are based on Haywood County’s value assessment of the property and calculated using the tax rate as it is established by the Town Manager, Board of Alderman, and Tax Collector.