How to Pay Your North Penn Water Authority Bill: A Guide to Payment Options

Having reliable water service is essential for any home or business. As a customer of North Penn Water Authority (NPWA), it’s important to understand the available payment methods for easily paying your water bill each month. This comprehensive guide will overview the payment options, fees, and tips for managing your NPWA water account.

Overview of North Penn Water Authority

North Penn Water Authority is a nonprofit water utility providing drinking water to over 34,000 customers in Montgomery County, Pennsylvania. Their service area includes:

  • Lansdale
  • Hatfield
  • Towamencin
  • Lower Salford
  • Franconia
  • Skippack
  • Worcester

As the service provider, NPWA handles billing, payment collection, and customer service for water users within their territory. Bills are issued monthly and payments are due by the due date printed on your statement.

Ways to Pay Your NPWA Water Bill

NPWA offers several convenient payment options to provide flexibility in managing your water account

Pay Online

The fastest way to pay is through NPWA’s online payment portal. You can pay by debit/credit card or electronic check with no fee. You can also set up autopay.

To pay online go to https //npwa.org/customer-service/pay-bill-online/.

Pay by Phone

Call 215-855-3617 to pay over the phone using a debit/credit card or electronic check A convenience fee may apply to phone payments.

Pay by Mail

Mail in a check or money order using the payment stub from your paper bill. Send payments to:

North Penn Water Authority
300 Forty Foot Rd
Lansdale, PA 19446

Pay in Person

Bring cash, check, or money order payments to the NPWA office located at 300 Forty Foot Rd in Lansdale.

Pay at Authorized Payment Locations

NPWA has partnered with authorized retailers like Walmart where you can pay your water bill in person.

AutoPay

For automated payments, enroll in auto-pay through NPWA’s online portal to have your bill paid automatically each month.

Budget Billing

For consistent water bills, sign up for NPWA’s Budget Billing plan which averages costs over the year.

Payment Assistance

Those facing financial hardship can inquire about NPWA’s limited payment assistance.

Tips for Paying Your NPWA Bill Successfully

Follow these tips and best practices when managing your NPWA water account and payments:

  • Provide up-to-date contact info and promptly report any changes
  • Opt-in to paperless billing and notifications
  • Carefully review monthly usage and charges for accuracy
  • Pay a few days early to ensure on-time delivery of mailed payments
  • Sign up for autopay or budget billing for predictable amounts
  • Ask about extensions or arrangements if facing financial hardship
  • Inquire about assistance programs if eligible based on income
  • Notify NPWA immediately about any billing issues or discrepancies

Paying your NPWA water bill on time is crucial to avoid late fees and disruption of service. With online, phone, mail, auto-pay and in-person options, you can choose the most convenient way to pay each month. Stay on top of your water account and payment due dates to maintain uninterrupted service to your home or business.

North Penn Water Authority Bill Pay

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FAQ

What is the phone number for North Penn Water Authority bill payment?

Payment may be made by phone by dialing 844-915-1241. You can also call the office at 215-855-3617 and press 4. You will need your twelve digit account number. Your financial information is never stored in our system.

How often do you pay a water bill in PA?

You will receive a water usage bill every three months. Your bill is typically determined by an actual reading of your water meter. Your water meter measures your household’s water usage in cubic feet.

Where does North Penn Water Authority get its water?

NPWA customers receive approximately 90% of their water from surface water treated at the Forest Park Water Treatment Plant located in Chalfont. Surface water is generally softer than groundwater. The remaining 10% is derived from wells, which provide harder water, throughout the distribution system.

Is Lansdale tap water safe to drink?

October 24, 2019 — Lansdale, PA – North Penn Water Authority stands behind the water it provides to its nearly 35,000 customers every day in Lansdale and throughout its service area. North Penn Water Authority (NPWA) water is safe to drink.

Where can I Find my North Penn Water Authority Bill?

To find your North Penn Water Authority Bill, you can view it online on their website.

What services does North Penn Water Authority offer?

Answering a myriad of questions about your bill, your meter, your usage, your service line as well as dispatching service technicians to facilitate repairs if necessary. North Penn Water Authority has several options available for our customers to make payment of their bill more convenient.

Where can I pay my NPWA water bill?

There is also a dropbox available for utility payments located by the front entrance to the Borough Hall at the above address. NPWA bills for water consumption on a separate bill payable to North Penn Water Authority, but on the same billing cycle as Sellersville Borough’s.

How much does North Penn water cost?

Water service is provided by North Penn Water Authority. Bills are sent quarterly (4 times per year). Their consumption charges are $4.06 per 100 cubic feet for all water consumed in excess of 300 cubic feet per quarter. The water allowance is 300 cubic feet per quarter. Annual Sprinkler Charge.

Is there a service fee at North Penn Water Authority?

There is no service fee OR transaction cap for paying by Check, ACH, or E-Check. Customer service does not begin nor end with the Authority’s Customer Service Department, but has many faces here at North Penn Water Authority. What is Customer Service at North Penn Water Authority?

How do I Contact North Penn water authority customer service?

If there’s anything you’d like to tell us, please email us at [email protected]. What is Customer Service at North Penn Water Authority? It’s all of our employees, and we like to believe we are doing our job to serve you well.

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