Having running water in your home is something most of us take for granted. But maintaining water infrastructure and services requires regular payment of your water bill to the City of Richland Hills Utility Billing Department This article will walk you through when bills are due, how much to expect to pay, and the various ways to pay your water bill conveniently and on time
Overview of Richland Hills Water Service
The City of Richland Hills provides water service to around 8,000 residential and commercial customers within city limits. Water is purchased from the City of Fort Worth and distributed throughout Richland Hills via underground water mains, storage tanks, pumps, and other infrastructure.
The Utility Billing Department handles water service accounts, monthly meter readings, billing, collections, and more. Revenues from water bills fund operational costs and future system improvements Customers must pay promptly each month to avoid penalties or disruption of service.
Understanding Your Water Bill
Water bills in Richland Hills go out monthly and are typically due around the 25th of each month. However, your specific due date is shown on your bill.
The bill calculates your water usage in gallons based on meter readings, then applies the volumetric rate schedule for residential or commercial accounts. Base service fees are also included.
Wastewater charges are itemized based on your water consumption. Trash collection fees will appear for residential customers who receive city trash pickup. Any past due balance or other charges will be added to determine your total monthly bill.
Water Rates & Fees in Richland Hills
As of October 2022, the water volume rates in Richland Hills are:
- Residential: $3.45 per 1,000 gallons
- Commercial: $3.70 per 1,000 gallons
Base service fees are $14.50 for residential and $17.50 for commercial accounts.
Trash pickup is an additional $18.46 per month for homes receiving city trash service.
To start or stop water service, there is a $30 activation fee. Late payments will incur a 10% penalty if not received by the due date. Shutoff and restoration of delinquent accounts is $50.
Ways to Pay Your Water Bill
Richland Hills offers several options for quick and convenient payment of your water bill:
Pay Online
The fastest way to pay is through the Customer Portal anytime day or night. Pay by credit/debit card or electronic check.
Login with your account number and PIN printed on your bill. Online payments process instantly.
Pay by Phone
Call 817-616-3820 to pay by phone using automated system. Enter your account details to pay by debit/credit card or electronic check.
Pay by Mail
Detach payment stub from bill and mail with check payable to City of Richland Hills to:
City of Richland Hills
P.O. Box 820609
Richland Hills, TX 76182
Write your account number on the check and allow 5 business days.
Pay in Person
Bring your payment to Richland Hills City Hall at 3200 Diana Dr. Cash, checks, money orders, and cards are accepted.
Bank Draft
Sign up for monthly auto-draft from your bank account by submitting an application available on the city website or at City Hall. This convenient option avoids late fees.
Payment Arrangements
If struggling to pay on time, call Utility Billing to set up a payment plan and avoid service interruption.
Confirm Payment and Maintain Records
Always keep your payment confirmation number and receipt when paying your water bill. This provides proof of payment if any billing issues arise.
You can also access up to two years of payment history through your online account portal after registering. Staying current on your water bill ensures your service continues uninterrupted while helping fund Richland Hills’ water system. Choose a payment method that fits your needs and budget.
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How does the city of North Richland Hills get water?
The City of North Richland Hills Water Department obtains its supply via the purchase of water from the City of Fort Worth and the Trinity River Authority (TRA). For billing information, City of North Richland Hills utility bills are sent out once a month in eight cycles.
How do I Contact North Richland Hills water?
North Richland Hills residents with questions about establishing new water service, disconnecting service, billing or payments should contact the Water Department at 817-427-6200.
How do I pay for my water service in Richland County?
To pay for your water service in Richland County, you can do so in person at the Richland County Finance Department (2020 Hampton street, 4th Floor), over the phone (803.576.2094 or 2099), online by visiting www.rcgov.us, or by mailing in your payments.
Does North Richland Hills provide quality water & sewer services?
Read on The City of North Richland Hills takes pride in providing quality water and sewer utility services to more than 22,500 residential and business customers. The water provided by the city consistently meets or exceeds all state and federal drinking water requirements.
How often do North Richland Hills utility bills come out?
City of North Richland Hills utility bills are sent out once a month in eight cycles. The bill date falls on a Tuesday or Friday, depending on your area of town. The bill is due 20 calendar days after the bill date.
Does North Richland Hills have a water meter replacement project?
The City of North Richland Hills is replacing more than 21,000 aging water meters across our community. See the latest update for our water meter replacement project. All water service lines in NRH are being checked to make sure none are made of lead. See how your monthly water use compares to the average NRH residential water customer. Read on