Paying your utility bill to the City of Klamath Falls is easy and convenient with their online payment options The City serves over 16,000 customers with essential utilities like water, sewer, garbage collection, and more I’ll walk you through everything you need to know to pay your bill online.
An Overview of City of Klamath Falls Utility Services
The City of Klamath Falls provides the following utility services to residents and businesses
- Water
- Sewer
- Garbage collection
- Fire protection
- Geothermal
- Street lights
Utility accounts are billed monthly based on meter readings. Bills are due about 15 days after the billing date
The City offers online payments, auto pay, payment by phone, payment by mail, and in-person payments. Paying online is the easiest and most convenient option for most customers.
How to Pay Your Utility Bill Online
Paying online only takes a few minutes. Follow these simple steps:
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Go to www.klamathfalls.city.
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Click on “Online Payments” at the top of the page.
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Click on “Utility Billing Online Payments”.
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Enter your utility account number and the last name on the account.
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Click “Login”.
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On the payment page, enter the payment amount and select a payment method. You can pay by credit card, debit card, or e-check.
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Enter your payment information and complete the transaction.
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You’ll receive a confirmation email with your payment details.
Tips for Paying Online
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Have your utility bill handy so you have your account number.
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Double check that you entered the correct last name on the account.
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Make sure your payment method has sufficient funds.
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Keep your confirmation email for your records.
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Set up auto-pay to have payments automatically drafted from your bank account each month.
Other Online Services
In addition to making payments, you can also go paperless with e-bills and view your payment history online. Sign up for these services once you login to your account.
The City’s website also has a wealth of information on utility rates, billing procedures, and frequently asked questions. Be sure to explore all of the available resources.
Payment Options Besides Online Payments
If you prefer not to pay online, the City does offer other payment methods:
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Auto Pay – Have payments automatically drafted from your bank account each month. Call customer service to set this up.
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By Phone – Call the billing office at 541-883-5301 and make a payment via credit/debit card or e-check.
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By Mail – Mail a check or money order with your remittance stub to the address on your bill. Allow 7-10 days for processing.
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In Person – Visit the Utility Billing office at 222 S 6th Street to pay by cash, check, money order, or credit/debit card.
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Drop Box – A 24-hour drop box is located outside the Utility Billing office.
Paying online is the best option for most customers, but it’s good to know your choices.
Contact the City of Klamath Falls for Assistance
The billing office staff are available to help Monday-Thursday 7:30am-5:30pm and Fridays 7:30am-11:30am.
Call them at 541-883-5301 or visit the office at 222 S 6th Street. You can also email [email protected].
Be sure to contact them right away if you have any issues with your bill or payment options. They can explain rates, charges, and help resolve any problems.
Be sure to sign up for convenient services like paperless billing and auto-pay to make bill payment fast and easy. And contact customer service if you ever have any questions or issues. They are there to help you!
Klamath Falls City Manager Nathan Cherpeski explains water bill discrepencies
How do I Manage my City of Klamath Falls utility billing account?
Please see Water and Sewer rates (PDF). Manage your City of Klamath Falls Utility Billing account through our convenient online portal. You can View your account detail, pay your bill, sign up for e-Billing, manage multiple accounts, submit service requests, and more. First time users will need to register before being able to login.
Does Klamath Falls have a new online service provider?
FEBRUARY 3, 2023 – KLAMATH FALLS, OR The City of Klamath Falls Utility Billing Division is transitioning to a different online provider. This change in online service providers requires our current online customers to sign up for a new online account.
How long does it take to pay a water bill in Klamath Falls?
Bills are due approximately 15 days from the billing date. Please see Water and Sewer rates (PDF). Manage your City of Klamath Falls Utility Billing account through our convenient online portal. You can View your account detail, pay your bill, sign up for e-Billing, manage multiple accounts, submit service requests, and more.
How do I make a payment at Klamath Falls water?
You can create a new account on the City Of Klamath Falls Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account. Want to pay without an account? You can make a one-time payment without creating an account.
What does the city of Klamath Falls utility division do?
The City of Klamath Falls Utility Division strives to give our community the best service we possibly can. This includes information about utility services, policies and procedures, and answers to commonly asked questions about bills, payments, deposits, and other important service questions.
When are my utility bills due in Klamath Falls?
This means that customers throughout the City will receive their bills on different dates throughout the month, and will have different due dates. Bills are due approximately 15 days from the billing date. Please see Water and Sewer rates (PDF). Manage your City of Klamath Falls Utility Billing account through our convenient online portal.