Convenient Payment Options for Hillcrest Credit Agency Customers

Dealing with debt collection agencies is never fun. The bills have piled up, your credit score has dropped, and working with collectors just adds stress. But Hillcrest Credit Agency (HCA) aims to make the process as hassle-free as possible by providing convenient payment options.

As a current HCA customer working to resolve old debts I appreciate how they’ve modernized bill payment. Between online portals, phone payments, auto-debit and more, HCA offers flexible solutions to fit my budget and preferences. Their focus is helping me pay off balances in a way that works for my lifestyle.

In this article, I’ll outline the various payment methods HCA provides its customers. Whether you prefer to pay online, over the phone, by mail, or in person, HCA has a solution to make resolving your debt easier.

Online Payments

For fast electronic payment, HCA offers an online bill pay portal through their website Just click “Make a Payment” and enter your HCA account number to access the payment page

The portal allows you to make a secure debit/credit card or bank account payment. You’ll see your current balance due and can choose a “pay in full” or “pay partial balance” option.

Key features of online bill pay:

• Accepts all major card providers like Visa, Mastercard, Discover, American Express
• Allows partial or full balance payment
• Payment posts instantly to your account
• Store payment methods for faster checkout

I really appreciate the ability to pay online anytime from my computer or mobile phone. The instant payment confirmation provides peace of mind that my account is current.

Phone Payments

In addition to online payments, HCA offers a pay-by-phone option. Call their toll-free number at 1-800-240-3181 and follow the automated prompts.

The phone payment system allows you to:

• Make one-time payments or set up recurring payments
• Pay by debit/credit card
• Get account balance information
• Speak to a live agent for assistance

The major perk of phone payments is the ability to pay 24/7. As long as I have my HCA account number, I can quickly make a payment at any hour of the day.

Automatic Payments

For hands-off convenience, HCA encourages customers to enroll in automatic payments through their online portal. This authorizes HCA to automatically withdraw your payment each month.

To start autopay, log into the online portal and complete the auto-payment enrollment form. You’ll need to provide your HCA account number, bank account/card number, and payment amount.

Once setup, HCA will automatically withdraw your payment on the due date each month. You can select a fixed payment amount or pay the minimum due. It’s easy to cancel if you ever need to change banks or card numbers.

The convenience of autopay is game changing. I never miss payments or incur late fees. And I love that it deducts the funds without me having to do anything.

Mail-In Payments

While not as quick as electronic payments, HCA does accept check or money order payments by traditional mail if you prefer.

To pay by mail, send your payment to:

Hillcrest Credit Agency
1953 Scottsville Road, Suite 100
Bowling Green, KY 42104

Be sure to include your HCA account number on the payment to ensure proper processing. Allow 7-10 business days for mailed payments to avoid late fees.

I know some customers feel most comfortable mailing in a printed check. HCA makes this easy by providing a payment remittance coupon to include with mailed payments. Just watch out for postal delays around holidays.

In-Person Payments

For cash payments, HCA accepts in-person payments at their office location:

1953 Scottsville Road, Suite 100
Bowling Green, KY 42104

Their office is open Monday-Friday from 8am to 5pm. In-person payments allow immediate cash payment posting if that is your preferred option.

I’ve found the representatives at the HCA office to be friendly and helpful if I ever need to pay in person. They want to find a workable solution to resolve my debt.

Avoid Late Fees with Timely Payment

Regardless of how you choose to pay, be sure your HCA payment arrives by the due date listed on your statement. Late or missed payments result in additional fees.

Setup payment reminders through their online portal or your bank’s online bill pay. Or better yet, enroll in automatic payments to ensure your bill always gets paid on time.

As an HCA customer, I’m grateful for their modern payment options. They make resolving old debts as seamless as possible, which reduces stress and gets me back on positive financial footing quicker.

If you have any questions on setting up recurring payments or using their online bill portal, HCA’s customer service team is extremely helpful. Give them a call at 1-800-240-3181.