Paying your water bill to the Woodinville Water District in Washington doesn’t have to be a hassle. The district offers several convenient ways to pay your bill so you can choose the method that works best for you. In this article I’ll explain the online phone, and in-person payment options available through the Woodinville Water District.
Online Bill Pay
The easiest way to pay your Woodinville Water District water bill is online through the district’s payment processor DOXO. To pay online go to the Woodinville Water District website at www.woodinvillewater.com and click on the “Pay My Bill” link. This will direct you to the DOXO payment portal where you can view your current bill and pay it instantly.
You’ll need to enter your Woodinville Water District customer number to log in This is the account number printed on your monthly bill Once logged in, you can make a one-time payment or set up recurring payments to have your bill paid automatically each month. DOXO accepts Visa, MasterCard, American Express, and Discover cards for online payments.
Paying online through DOXO is secure, convenient, and allows you to avoid late fees since you can pay anytime, day or night. You’ll get instant payment confirmation, and DOXO will update your account with the Woodinville Water District right away. The main downside to paying online is that DOXO charges a fee for credit/debit card transactions. However, paying directly from your bank account is free.
Pay by Phone
If you prefer to pay your water bill over the phone, the Woodinville Water District offers a few different options. The easiest way is to call the Woodinville Water District at 425-487-4100 and press “8” to access the DOXO automated phone payment system. You can also call DOXO directly at 425-368-3208 and follow the prompts to enter your customer account number and make a payment.
When paying by phone through DOXO, you can use a credit/debit card, checking account, or savings account. Just like with online payments, DOXO will charge a small fee for credit/debit card transactions over the phone. Payments made directly from your bank account are free. The phone payment system is available 24/7 so you can pay your bill whenever it’s convenient.
Pay In Person
If you want to hand-deliver your water bill payment or prefer to pay with cash, you have a couple options for paying your Woodinville Water District bill in person:
Payment Drop Box – The district has a secure payment drop box located in their parking lot at 17238 NE Woodinville-Duvall Road. You can drop off a check or money order any time. Please do not deposit cash in the drop box.
District Office – You can also bring your payment to the Woodinville Water District office during regular business hours (Mon-Fri, 8am-4:30pm). They accept cash, checks, or money orders. This is a good option if you have questions about your bill and want to talk to someone in person. The district office is located at 17238 NE Woodinville-Duvall Road.
Paying your bill in person ensures that your payment will be processed as soon as the district office opens for the next business day. However, you cannot pay after hours or on weekends. So if your bill is due on a weekend or holiday, you’ll need to pay early to avoid late fees. The district does not charge any additional fees for in-person payments.
Payment Options Summary
To recap your payment options with the Woodinville Water District:
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Online – Pay instantly through DOXO website. Credit/debit cards incur a fee. Free for bank account payments.
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Phone – Call DOXO or district to pay through automated system. Credit/debit cards incur a fee. Free for bank account payments.
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In Person – Drop off payment at office or payment box. No additional fees. Cash, check or money order accepted.
Whichever method you choose, be sure to include your Woodinville Water account number on checks or money orders. This ensures your payment gets applied to the correct account. I recommend paying your bill at least 3-5 days before the due date to allow for processing time and avoid late fees.
Billing Cycles and Late Fees
The Woodinville Water District bills monthly and sends bills out around the 25th of each month. Payment is due on the 15th of the following month. For example, if you receive your bill on March 25th, payment is due by April 15th.
If your payment is not received by the 15th of the month, the district charges a late fee of $10 or 1.5% of the past due balance, whichever is greater. If you anticipate having trouble paying on time, call the Woodinville Water District as soon as possible to discuss alternate payment arrangements. They have options to help customers manage payments and avoid discontinuation of service.
Auto-Pay and Paperless Billing
To simplify bill payment, the Woodinville Water District offers automatic monthly payments through an Electronic Funds Transfer (EFT) from your bank account. Sign up for EFT payments by downloading the authorization form from the district website and returning it with a voided check.
You can also go paperless by enrolling in e-billing to receive your monthly statement electronically. Both auto-pay and paperless billing make bill payment fast, easy, and environmentally friendly.
Financial Assistance Programs
For low-income customers who need help paying their water bill, Woodinville Water District partners with Hopelink and King County to provide financial assistance. Programs include:
- Hopelink One-Time Financial Assistance
- King County Water Programs
- Payment Arrangements and Leak Adjustments
Contact the district customer service team at 425-487-4100 to discuss bill payment assistance options. Additional resources may be available based on your specific situation.
In Summary
Woodinville Water & Sewer District – Residency questions from public
How can I pay my Woodinville Water District Bill?
You can pay your Woodinville Water District Bill online through doxo. doxo processes payments for all Woodinville Water District services, including Water & Sewer and others. Manage your Woodinville Water District account and go paperless with doxo.
Does Woodinville provide water?
The Northshore Utility District and Woodinville Water District provide water to the Finn Hill, Kingsgate, and North Juanita neighborhoods. Pay my utility bill Why was my water bill high? For questions on your water utility bill, please contact Utility Billing at 425-587-3150. Why was my water bill high? Troubleshooting a high water bill.
What does Woodinville Water District do?
Woodinville Water District serves Woodinville and Kirkland, Washington and is dedicated to excellence in efficient water services, management, and customer service. The district provides water services. Common questions, curated and answered by doxo, about paying Woodinville Water District bills. What payment methods does Woodinville Water District accept?
How do I create a Woodinville water district account?
If you already have an account, you just need to login to the Woodinville Water District site. Woodinville Water District accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Woodinville Water District website.