Paying Your Utility Bill with South Blount Utility

Having reliable utility services like water, sewer, and trash pickup is essential for any home or business As a South Blount Utility customer, it’s important to understand your various options for paying your utility bill conveniently and on time each month In this article, we’ll provide a comprehensive overview of South Blount Utility’s payment methods, programs, fees, and tips for avoiding late payments.

South Blount Utility Bill Payment Options

South Blount Utility offers customers multiple options for paying utility bills including

• Online bill pay
• Bank draft enrollment
• Paying at your bank
• Paying by phone
• Paying by mail
• Paying in person

Below we’ll outline the key details for each payment method.

Online Bill Pay

The most convenient way to pay your South Blount Utility bill is through their online payment portal, To use the online system

1. Go to www.southblountutility.org and click on “Pay Your Bill”.

2. Click on the link to access the online payment portal.

3. If it’s your first time, select “New User” to set up your account. Otherwise, log in.

4. Select a one-time payment or set up recurring payments. Enter your payment information.

5. Verify payment details and submit the payment.

Online payments process within 24 hours. The online portal also allows you to:

• View bill history
• Set up automatic payments
• Receive paperless billing
• Get payment reminders

Bank Draft Enrollment

You can enroll in bank draft payments which automatically deduct your utility bill from your checking account each month. To enroll:

1. Print and fill out the bank draft form from South Blount’s website.

2. Attach a voided check and submit the form by mail or in person.

3. Allow 7-10 days for processing. Drafts will occur monthly on your bill’s due date.

To cancel bank draft, submit your request 30 days prior to your next due date.

Paying at Your Bank

Many banks allow you to pay bills directly from your bank account. Follow your bank’s bill pay procedure and enter your South Blount account details to set up payments.

Pay by Phone

You can pay over the phone by calling South Blount at (865) 982-3560. Have your account number and payment details ready. One-time fees apply when paying by phone.

Pay by Mail

Mail your utility payment to:

South Blount Utility
2309 Old Niles Ferry Rd
Maryville, TN 37803

Allow 5-7 days for mailed payments to process. Include your payment stub or write your South Blount account number on the check.

Pay in Person

Bring your utility payment to South Blount’s office at:

2309 Old Niles Ferry Rd
Maryville, TN 37803

Office hours are Monday-Friday, 8AM to 4:30PM.

Payment Methods Accepted

South Blount accepts the following methods of payment:

• Cash
• Check
• Money order
• Debit cards
• Credit cards (Visa, MasterCard, Discover, American Express)
• Automatic bank draft

Convenience and Transaction Fees

Paying your utility bill online, by mail, bank draft, or at South Blount’s office can be done without any additional fees. However, paying by phone or certain online payment methods have third-party convenience fees, including:

• Phone payments – $1.95 per transaction
• Online credit card payments – $1.95 per transaction
• Online e-check payments – $0.95 per transaction

Review fees carefully before choosing a payment option.

When to Pay Your Utility Bill

South Blount utility bills are issued monthly and are typically due around the 10th of each month. However, due dates can vary, so check your monthly bill for the exact due date.

For on-time payment and to avoid late fees, pay your utility bill as soon as you receive it or at least 3-5 days before the due date. This ensures adequate processing time for mailed payments. If enrolling in bank drafts, allow 7-10 days for initial processing.

Late Fees and Disconnection Policies

If payment is not received by the due date, South Blount charges a late fee of 10% on the unpaid balance.

Accounts past due for 30 days are issued a final disconnect notice. If payment still isn’t received after 10 additional days, water service is disconnected.

To restore service after disconnection, the past due amount plus a $25 disconnect/reconnect fee must be paid immediately.

Avoid late fees and service interruption by paying your bill early or enrolling in auto-draft payments. Contact South Blount immediately if you expect difficulty paying on time.

Payment Assistance Programs

If you’re struggling to pay your utility bills on time, South Blount offers two assistance programs:

Budget Billing

This program averages your payments over a 12 month period to even out seasonal highs and lows. Call South Blount to calculate your monthly budget payment amount.

Donations

South Blount partners with Agape of Blount County to provide donated utility payment assistance for hardship cases. Apply through Agape at (865) 982-7389.

You may also qualify for low-income heating and utility assistance programs like LIHEAP. Call South Blount for help applying.

Tips for Paying Utility Bills on Time

Here are some tips to stay on track with paying your South Blount utility bill:

• Enroll in paperless billing and auto-pay to avoid forgetting due dates.

• Mark due dates on your calendar and set payment reminders.

• Keep your account info current to avoid missed bills. Update details online.

• Opt for bank draft deduction on your due date to pay bills hassle-free.

• Pay a few days early each month to account for mailing and processing time.

• Review bills promptly and address any usage spikes or account issues.

• Contact South Blount immediately if you’ll have difficulty paying on time.

• Don’t ignore disconnection warnings – call right away if your account becomes past due.

Paying utility bills on time takes some planning. But South Blount offers convenient online and automated options to simplify the process. Reach out for assistance if you have trouble paying bills so your utility service stays uninterrupted. Consistently on-time payments will help build positive payment history with South Blount Utility.