Paying your utility bill to the City of Burbank should be a quick, simple process. With the city’s online bill pay system, residents can securely view their account balance and make payments digitally in just minutes. This comprehensive guide will walk through everything you need to know to pay your City of Burbank bill conveniently online.
What is the City of Burbank Online Bill Pay?
The City of Burbank offers an online bill payment system that allows residents to pay their city utility bills through the city website This includes services like water, electricity, trash pickup, sewer, and more
Rather than mailing a physical check or money order, the online bill pay system allows you to securely pay your bill directly on the City of Burbank website. You can log in anytime to view your balance, see payment history, schedule future payments, and submit one-time payments.
The online bill pay offers a fast secure, and convenient way to pay your City of Burbank bill from home. As long as you have your account number you can pay in just a few clicks.
Benefits of Paying Your Bill Online
Paying your City of Burbank utilities online has many advantages:
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It’s fast – Payments process instantly after submitting, rather than waiting for checks to arrive by mail.
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It’s convenient – Pay anytime, anywhere with an internet connection – no stamps required!
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Set reminders – Schedule payments in advance to avoid late fees.
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View payment history – Your account dashboard shows previous payments and balances.
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It’s secure – Financial information is encrypted to protect your data.
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No fees – The City of Burbank does not charge any fees to pay online.
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Go green – Cut down on paper waste from mailed bills and checks.
With hectic schedules, paying online is the easiest way for residents to manage bills. The time savings and convenience are invaluable.
How to Pay Your City of Burbank Bill Online
Ready to start paying your city bills digitally? Follow these simple steps:
Step 1: Visit the Bill Pay Website
Go to the official City of Burbank bill pay website at www.burbankca.gov/pay-online. This is the only site you should use to pay online.
Step 2: Log In
If you have an existing account, enter your username and password. New users must register for an account – be sure to save your credentials.
Step 3: Select Account
Your dashboard will display any active City of Burbank accounts, like utilities, permit fees, pet licenses, etc. Choose the account you want to pay.
Step 4: Enter Payment Details
Select whether to pay the total balance, past due amount, or specify a payment amount. Choose credit/debit card or e-check.
Step 5: Submit Payment
Review all details carefully before submitting payment. The transaction will instantly process.
Step 6: Get Payment Confirmation
You’ll receive a confirmation email after successful payment. The transaction will also appear in your account payment history.
Completing these simple steps takes just a few minutes. Paying your City of Burbank bill online is fast and hassle-free.
Tips for Paying Your Bill Online
Follow these tips when using the City of Burbank online bill payment system:
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Set up account notifications – Get email/text alerts about upcoming bills, outages, etc. to avoid late fees.
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Enable autopay – For hands-free payment, set up autopay to debit your bank account each month.
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Pay early – Submit payment a few days before the due date to allow processing time.
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Check your account often – Log in regularly to view up-to-date balances and payment history.
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Update payment method – Keep your credit card or bank account info current to prevent declined payments.
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Contact support – If you have account issues, the utility billing team can help.
Following these tips will ensure paying your City of Burbank bills online is fast, easy, and headache-free. Monitoring your account activity closely prevents any payment issues.
Common Questions About City of Burbank Online Bill Pay
If you’re new to paying bills online, you likely have some questions. Here are answers to some frequently asked questions:
Is paying online secure?
Yes, the City of Burbank uses encryption and security measures to keep your financial information protected when paying online.
What payment methods can I use?
You can pay your city bill online using Visa, Mastercard, Discover, American Express credit/debit cards or through an e-check from your bank account.
When will my payment be processed?
Online payments are processed instantly after submitting. However, it may take 1-2 business days to appear on your account.
Is there a fee to pay online?
No, the City of Burbank does not charge any fees to use the online bill pay system. It is completely free.
Can I set up autopay?
Yes, you can enable autopay through the online system to have your bill automatically paid each month by the due date.
Who can I call if I need help?
Contact Burbank Water and Power customer service at 818-238-3700 for any questions about your city utilities account or online bill pay.
Paying your City of Burbank bill online is secure, fast, and easy for all residents. Don’t hesitate to reach out to customer service if you need assistance.
Make Paying City Bills Simple with Online Bill Pay
As you can see, the City of Burbank’s online bill payment system offers a convenient solution for quickly paying your city utilities and other bills. By signing up for an account on the city’s website, you can view up-to-date balances, schedule future payments, enable autopay, and more.
Online bill pay eliminates the need to mail paper checks and wait for bills in the mail. Everything you need to manage your city accounts is accessible right from your computer or mobile device. You’ll save money on stamps while avoiding late fees by scheduling payments and reminders.
Switching to online bill payment only takes a few minutes but saves you time each month when paying bills. It also gives you greater control and oversight of your account activity. Pay bills on your lunch break or in the carpool line – the flexibility can’t be beat!
Set Up Automatic Payments
Enroll in Automatic Payments and never miss a due date again! Login to your online account and select your automatic payment options to enjoy this convenient way of paying your monthly bill. Your enrollment date must be more than two days prior to the due date on your bill. Enroll in Automatic Payments using your bank account information with no processing fee. Credit/Debit card payments are subject to a $2.99 processing fee up to $400 and a 1.99% fee for payments over $400, per transaction.
Make a Payment by Phone
You will need your BWP account number and your personal identification number (PIN) number to make a payment over the phone. If you do not have your account or pin number, please call BWP Customer Service at (818) 238-3700, Monday through Friday from 7:30am to 5:00 pm. If you know your balance and would like to make a payment, you can call our direct payment line 24/7 at (818) 237-9108. One-time payments by bank account (ACH) are subject to a $2.99 processing fee per transaction. Credit/Debit card payments are subject to a $2.99 processing fee up to $400 and a 2.50% fee for payments over $400, per transaction.