Paying your utility bill to the City of Chicopee is now easier than ever with online bill pay. The city offers a convenient website where residents can view their account details, see bill balances, and make secure online payments. Read on to learn everything you need to know about paying your Chicopee electric, water, sewer, and other city bills online.
Overview of City of Chicopee Utility Billing
The City of Chicopee provides essential utility services to residents and businesses, including:
- Electricity
- Water
- Sewer
- Stormwater
The city handles billing and payment collection for these services through the Collector’s Office and Water Department
Utility bills are sent out monthly and charges are based on metered usage Payment is due by the due date shown on your bill to avoid late fees or service disruption. The city offers multiple ways to pay your bill conveniently, with online bill pay being the quickest and easiest option
Benefits of Paying Your Bill Online
Paying online through the city’s website has many advantages:
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It’s fast – Make secure payments in just minutes anytime day or night.
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It’s easy – The website is simple to navigate with clear instructions.
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Pay one-time or recurring – Option for one-time payments or save time with recurring payments.
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Review account details – View balances, due dates, usage data.
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Save payment methods – Store bank account or card info for future use.
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Access payment history – See past bills and payment dates and amounts.
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Paperless billing – Reduce clutter and waste with paperless billing.
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Avoid late fees – Pay on time, even from your mobile device.
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Get email reminders – Optional email notices for bill generation and due dates.
How to Pay Your Chicopee Bill Online
Follow these simple steps to pay your Chicopee utility bill online:
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Select “Utility Billing” from the options.
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Choose “Quick Pay” to make a one-time payment without registering an account. You will need your account number.
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Or, click “Sign In” to access your account dashboard and make payments.
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If new, set up an account with your email, account number, and create a password.
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Registered users can view bill details and balance, usage data, and payment history.
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When ready, click “Make Payment” and enter payment details. Choose a saved payment method or enter a new one.
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Review the payment info and amount, then click “Continue” to process the payment.
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You will get a confirmation page and receipt number when complete.
It’s that easy! Now your account stays current and service stays uninterrupted.
Payment Methods Accepted
The City of Chicopee accepts the following payment methods for online bill pay:
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Debit or credit card – Visa, Mastercard, Discover, American Express
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Electronic check – Use your checking or savings account
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One-time or recurring payments
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Mobile payments – Pay via your smartphone
The online payment system is secure and protected. You can safely store your payment information in your account profile for future transactions.
Billing Schedules and Due Dates
Utility bills are issued monthly by the City of Chicopee. Here are key dates to note:
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Bills generated – on or around the 25th of each month
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Due date – Payment due by the 15th of the following month
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Late fee assessed – Payments after the 15th incur a late fee
Log into your account frequently to check for new bills, avoid missing due dates, and avoid late payment penalties. Set up email notifications for billing and due date alerts.
Contact the City with Billing Questions
If you have any questions or issues related to your Chicopee utility bill, contact the city right away:
Collector’s Office:
- Phone: 413-594-1480
- Email: [email protected]
Water Department
- Phone: 413-594-3420
- Email: [email protected]
They can answer billing questions, explain charges, take payments, and resolve any account issues. Reach out for assistance to keep your utility account up to date.
Convenient Online Bill Pay for Chicopee Residents
Paying your Chicopee electric, water, sewer, and other city bills is now faster and easier than ever before. The city’s online bill pay website offers a convenient way to securely pay your bill from your computer or mobile device. Avoid late fees, save time, and keep your services uninterrupted by paying online and on or before the monthly due date. Contact the city’s billing departments if you need any assistance with your account.
BillsThe Collector’s Office collects the following bills:
- Boat excise
- EPA storm fees
- Metered water
- Mobile home fees
- Motor vehicle excise
- Parking tickets
- Personal property tax
- Real estate tax
- Sewer use fees
Paying BillsPayment is considered made when received by the Collector’s Office. If not received by the due date, interest and other charges may be applied. Payments can be made in the office by check, money order, cash or credit card. (There is a fee for credit card payments)
- Boat excise
- Motor vehicle excise bills only for on-time payments
- Personal property
- Real estate
- Water, sewer, storm
Please have your bill number and checkbook or credit card ready before proceeding. There is a fee for credit card payments.
Chicopee residents to see increase in upcoming tax bills
FAQ
What happens if you don’t pay excise tax in MA?
What is the property tax rate in Chicopee MA?
Can I pay my excise tax online in Massachusetts?