How to Pay Your Layton City Utility Bill Online: A Step-by-Step Guide

Paying your utilities bill is an essential aspect of homeownership. In Layton City residents have the convenient option to pay their utility bills online. Paying online can save you time and give you more flexibility in managing your household budget. This comprehensive guide will walk you through the process of setting up and using the Layton City online utility payment system.

Overview of Layton City Online Utility Payments

Layton City offers an online utility payment system that allows residents to view their account information and pay their utility bills at any time from the convenience of their computer or mobile device. This system can be accessed through the Layton City website

With the online payment system, you can:

• View account balances
• Check your utility usage and payment history
• Make one-time or recurring payments on your account
• Set up autopay to have payments automatically debited from your bank account
• Go paperless by opting into paperless billing

Payments can be made using credit/debit cards or bank account information There are no fees for paying online using bank account info, but credit/debit card payments incur a 245% processing fee.

Step 1: Create an Account

To get started with online bill pay, you’ll first need to create an account on the Layton City website. Here’s how:

1. Go to laytoncity.org and click on “Electronic Billing Signup” under Utility Services.

2. Fill out the signup form with your name, service address, email, phone number, and utility account number.

3. Agree to the terms of use.

4. Click Submit.

Once submitted, you’ll receive a confirmation email with your username and password to login.

Step 2: Log In

To log into your account:

1. Go to laytoncity.org and click “Pay Utility Bill” under Online Payments & Services.

2. Enter your username and password on the login page.

3. Click “Login.”

Step 3: View Account Details

After logging in, you’ll be brought to your account dashboard. Here you can:

• View your current account balance
• See recent utility usage and charges
• Access previous statements and payment history
• Update account information

Review your account details to understand your recent usage and any outstanding balances before making a payment.

Step 4: Make a One-Time Payment

To make a one-time payment:

1. Click “Make Payment” on the account dashboard.

2. Enter the payment amount (or pay full balance) and select a payment method.

3. Enter your credit/debit card or bank account info.

4. Review payment details and click “Continue.”

5. Verify payment info and click “Submit Payment” to process.

You’ll receive an email confirmation with your payment details. The payment will typically process in 1-2 business days.

Step 5: Set Up Recurring Payments

For hassle-free payments, you can set up automatic recurring payments through your online account.

On the account dashboard, click “Recurring Payments” and follow the steps to:

• Choose a payment type (fixed amount or variable based on monthly balance)
• Select a frequency (monthly, bi-weekly etc.)
• Input bank account or credit/debit card info
• Review and submit

Recurring payments will be automatically initiated on the due dates based on your selected frequency and payment method.

Step 6: Go Paperless

You can opt into paperless billing to go green and reduce clutter. On your account dashboard:

1. Click on “Update Account Information”

2. Check the box for “I would like to go paperless”

3. Click “Update Account”

Once enabled, you’ll receive account statements and notices electronically rather than by mail.

Other Features

The online payment system also allows you to:

• Update your contact information
• View bill inserts
• Request service turn on/off
• Report issues like water leaks

Get Support

If you need help with your online account, Layton City offers support:

• By phone: Call (801) 336-3860
• By email: [email protected]

Online utility payment through Layton City makes managing your household utility bills simple and convenient. Follow this step-by-step guide to get your account set up and start paying your bills seamlessly online 24/7.