Pelham Water Works provides water and sewer utility services to residents and businesses in the city of Pelham Alabama. They offer various ways to pay your bill conveniently including online by phone, by mail or in person.
In this guide, we’ll outline everything you need to know about managing and paying your Pelham Water Works bill efficiently.
Ways You Can Pay Your Pelham Water Bill
Pelham Water Works offers multiple bill payment options
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Online – Pay through their online bill portal 24/7 using e-check or credit card.
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Phone – Call 205-620-6420 to pay over the phone using a card during business hours.
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Mail – Send your check or money order to P.O. Box 1479, Pelham, AL 35124.
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In-person – Visit their office at 3111 Cummins Street to pay by cash, check or card.
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Night drop box – Place your payment envelope after hours in the drop box at their office.
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Auto-pay – Set up recurring bank draft payments directly from your account.
Paying online provides the most convenience and helps you avoid late fees. But they accommodate different payment preferences.
How to Pay Your Bill Through the Online Portal
To pay your Pelham Water Works bill online:
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Select “Log In” and enter your account number and password.
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Choose a payment method such as bank account or credit card.
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Select the amount to pay and submit your payment.
You can also use the portal to view your balance, set up recurring payments, go paperless, and more. First-time users will need to register an account.
Pelham Water Works Bill Payment Policies
Know these key policies when paying your water bill:
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Bills are issued monthly and due by the 20th to avoid late fees.
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A 10% penalty applies if not paid by the due date.
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Services are disconnected if still unpaid by the 25th of the month.
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A $30 fee is charged for returned checks or failed auto-pay payments.
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Disconnected services incur a $50 reconnection fee once paid.
Pay your bill by the 20th of each month to avoid penalties and disruption. Pelham Water Works does not offer payment extensions.
Setting Up Recurring Auto-Pay
Skipping bills and late fees is easy with auto-pay:
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Download the ACH form from the city website.
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Complete with your Pelham Water Works account number, bank details, and signature.
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Return the signed form to their office with a voided check.
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Auto-pay will trigger on your next due date going forward.
You can also set up recurring payments through the online bill pay portal. Auto-pay provides peace of mind your bill is always paid on time.
Account Management Tips and Tricks
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Update your contact information to receive due date reminders
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Go paperless and receive bills electronically
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Monitor water usage spikes that increase your bill
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Compare billing periods to detect irregular patterns
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Request leak adjustments if usage was abnormal
Closely tracking your account through the online portal allows you to stay on top of charges and usage from month to month.
What to Do if You Can’t Pay Your Bill
If you are unable to pay your Pelham water bill, communicate with them right away. While they do not offer payment plans, they may be able to provide:
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One-time due date extension in a 12-month period
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Possible leak adjustment if high usage was accidental
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List of local assistance programs and resources
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Tips to reduce your monthly water usage and bills
The worst thing is to ignore your water bill. Pelham Water Works has options to help avoid service disruption in difficult circumstances.
In Summary
Pelham Water Works provides essential utility services to the city while offering convenient payment methods. Pay your monthly bill easily online, by phone, through the mail, auto-pay, or in person. Avoid late fees and penalties by paying bills on time and contacting them immediately with any issues. Consistently monitoring your account through their online portal allows you to stay in control of monthly water and sewer charges.
Deltona Water Bill Pay System
FAQ
What is the phone number for Alabama Water Works pay bill?
What is Pelham water works’ online payment portal?
Welcome to Pelham Water Works’ online payment portal! We’re excited to offer you a seamless and accessible way to manage your utilities. By registering for an account, you’ll unlock a world of convenience: View Usage History: Keep track of your consumption patterns over time. Utilize Quick Pay: Don’t have time to register an account?
Does Pelham water works accept credit card payments?
A final account that has been over-paid by a credit card transaction will be issued a refund check by Pelham Water Works after 30 days. The convenience fee is non-refundable. We currently accept Visa, MasterCard and Discover cards. Online payments have a convenience fee of 3.25%.
What happens if I don’t pay my Pelham Water Works Bill?
A final account overpaid by a credit card transaction will be issued a refund check by Pelham Water Works after 30 days. Failure to receive a bill does not excuse customers from the responsibility to pay their bill on or before the due date. A 10% penalty will be assessed if not paid by the date specified.
How do I contact Pelham Water Department?
Name Pelham Water Department Address 3111 Cummings Street Pelham, Alabama, 35124 Phone 205-620-6420 Fax 205-620-6560 Hours Mon-Fri 8:00 AM-5:00 PM
Does the city of Pelham provide water service to an existing property?
The City of Pelham does not provide or restore water service to an existing property with an unpaid balance. Any unpaid balance after an account is closed for 30 days may be reported to a collection agency. The cost associated with collection will be assessed upon the customer/location.
Who is Pelham water works?
Pelham Water Works is dedicated to providing our customers with safe, high quality water and reliable service.