How to Pay Your City of Roswell Water Bill Online, by Phone, Mail or In-Person

Living in Roswell? You can easily pay your City of Roswell water bill through several convenient methods – online, by phone, by mail or in person. Read on for full instructions on how to pay your Roswell water bill.

Pay Online

Paying online at the City of Roswell’s website is the fastest, most efficient way to pay your water bill. Follow these simple steps

1. Go to the City of Roswell website

2. Click on “Pay Online” or navigate to roswellnmcitizens,munisselfservicecom

3. If first time, create an account with your account number, email, etc.

4. Log in to your account.

5. Select “Pay Bill” and choose your payment method.

6. Enter your payment info and submit.

I love paying my Roswell water bill online because it’s so quick and easy. Within minutes, your payment is processed and posted to your account. You can pay at anytime – even midnight! – from the convenience of your home.

Pay by Phone

To pay your Roswell water bill by phone:

1. Call 575-624-6711.

2. Select the “Pay by Phone” option.

3. Enter your account number when prompted.

4. Choose your payment method – credit/debit or e-check.

5. Provide your payment information using your phone keypad.

6. Payment will be immediately processed.

This automated phone payment system is super convenient when you’re on the go. I’ve paid my bill from my cell phone in just a few minutes!

Pay by Mail

Prefer to mail in a payment? Simply send your check or money order to:

City of Roswell
PO Box 1838
Roswell, NM 88202

Be sure to include your account number on the check or money order. Allow 5 business days for mailed payments to avoid late fees.

I only use this method occasionally if I’m writing checks for other bills too. It does take longer to process compared to online or phone payments.

Pay In-Person

To pay your water bill in person:

1. Visit the Utility Billing Office at 415 N Richardson Ave in Roswell.

2. Pay via cash, check, or debit/credit card during business hours – 8:30am to 4:00pm, Monday to Friday.

3. Use the drop box outside the building after hours to leave a check or money order.

Paying in person is handy if I’m downtown running other errands. The friendly staff can also answer any billing questions on the spot.

What If My Account is Past Due?

If your account becomes delinquent, contact the Utility Billing Office right away to avoid service interruption.

They can often offer payment plans or extensions if you’re facing financial hardship. Even a partial payment may help maintain service. Don’t delay – call 575-624-6711 as soon as possible to discuss your options.

Payment Methods Accepted:

The City of Roswell accepts:

• Cash
• Check
• Credit/debit card
• Money order

So pay how it’s most convenient for you! I like the flexibility of choosing different options each month.

Enroll in Auto-Pay

For maximum convenience, sign up for auto-pay through the online payment system. This automatically pays your water bill from your designated bank account or credit card each month.

Set it and forget it! Auto-pay ensures your bill always gets paid on time without any effort on your part.

Go Paperless

You can also go paperless and receive water bills electronically. Just log into your online account and change your settings to paperless billing. This allows online access from anywhere while reducing clutter and mail.

I highly recommend going paperless – it’s better for the environment too!

Avoid Service Disruption

Be sure to pay your Roswell water bill in full and on time each month. If your account becomes past due, contact the Utility Billing Office immediately to arrange payment and avoid service interruption.

Paying your water bill through the City’s convenient online, phone, mail or in-person options helps ensure continuous service. Choose the method that works best for you, enroll in paperless billing and auto-pay, and pay on time. Contact the Utility Billing Office if you ever have questions or payment issues – they’re here to help!