If you have a loan through Cascade Financial you can easily pay your bill online through their customer portal. Cascade offers a convenient way to make one-time payments or set up recurring automatic payments. In this article, we’ll walk through the steps for accessing your account viewing your loan balance, and paying your Cascade Financial bill online.
Logging into Your Cascade Account
The first step is to go to Cascade Financial’s website and click on “Existing Customers” at the top of the page This will take you to the log in screen for the customer portal
If it’s your first time logging in, click “Register Now” and provide your account number, name, social security number, and email address. This verifies your identity and allows you to create a username and password.
Once registered, you can log in anytime using your username and password. The portal allows you 24/7 access to view your account details and make payments.
Viewing Your Cascade Financial Loan Balance
After logging into the customer portal, you’ll see your account dashboard. This displays your current balance owed and the due date for your next payment.
To view a detailed breakdown of your balance, click on “Account Details.” This will show your original loan amount, interest rate, term length, and payment history. It also breaks down the principal, interest, escrow, and total due for your next bill.
Review this information to understand exactly how much is owed for your upcoming payment. The due date and total current balance will help you stay on track.
Making a One-Time Payment
When you’re ready to make a payment, click on “Make Payment” from the top menu. You’ll be prompted to enter the payment amount.
Make sure it matches the total balance shown on your account details page. You can pay by debit card, credit card, or electronic check.
For credit cards, enter your card number, expiration date, and security code. For e-checks, input your routing and account numbers.
Double check that the payment amount is correct before submitting. Once the transaction is processed, you’ll see a confirmation page and receive a payment receipt by email.
Setting Up Recurring Payments
For hassle-free payments each month, you can enroll in auto-pay through Cascade’s bill pay system. This automatically charges your chosen method of payment on the due date every month.
To start auto-pay, check the box next to “Make this a recurring payment” when submitting a one-time payment. Confirm the card or bank account to use for monthly recurring billing.
You can edit or cancel auto-pay anytime by logging into your account. It’s an easy way to stay on track and avoid late fees.
Payment History and Account Management
Under “Payment History”, you can view past payments made on your Cascade Financial loan for up to 24 months. This lets you check status of previous bills.
You can also update your personal information, password, contact information, and email through the customer portal. Keeping this up-to-date ensures you receive important account notifications.
Contact Cascade Support
If you have any trouble making payments through the online portal or questions about your account, Cascade’s customer service team is available to help.
Call 1-866-939-5581 or email [email protected] for assistance. The support team can walk you through the payment portal, take a payment over the phone, or research issues on your account.
Cascade Financial Bill Pay FAQs
Here are answers to some frequently asked questions about paying your Cascade Financial loan online:
What payment methods can I use to pay my bill?
You can pay by debit card, credit card (Visa, Mastercard, American Express, Discover) or electronic check.
Is there a fee for paying online?
No, Cascade Financial does not charge any fees for online or recurring payments.
When will my online payment be applied to my account?
Payments made before 5:00 PM Mountain time will be credited the same day. Payments after 5:00 PM are credited on the next business day.
Can I set up automatic recurring payments?
Yes, you can enroll in auto-pay through the online portal to have your loan payment automatically charged each month.
Can I pay by phone?
Yes, you can make a payment on your Cascade Financial loan by calling 1-866-939-5581.
How do I update my payment method for auto-pay?
Log into your Cascade account online and edit your auto-pay payment method. You can change it anytime.
Who do I contact for help with online payments?
Reach out to Cascade’s customer support team at 1-866-939-5581 or [email protected] for any payment help.
Using Cascade’s online bill pay portal makes it quick and easy to pay your loan bill on time each month. Sign up for an account today to take control of your payments!