Paying your utility bill to the City of Modesto is easy and convenient through their online payment system. The City of Modesto provides municipal water sewer garbage, and electricity services to residents and businesses in Modesto, California. Read on for a complete guide to paying your Modesto utility bill online.
Overview of City of Modesto Utilities
The City of Modesto Utilities Department oversees water, sewer, garbage, and electric service within the city limits. Key details include:
- Provides water to over 70,000 residential and commercial accounts
- Operates and maintains a complex water delivery system
- Sources water from deep wells and treats it at treatment facilities
- Collects and treats wastewater at the Sutter Treatment Facility
- Provides garbage, recycling, and yard waste collection services
- Operates an electric municipal utility serving over 67,000 customers
Customers are billed monthly for City of Modesto utility services The utility bill includes charges for all services provided to your home or business
Accessing the Online Payment System
The City of Modesto offers an online bill pay system that allows fast and easy payment of utility bills
To access the online payment portal, go to the City of Modesto Bill Pay website.
First-time users will need to register for a new account. You’ll need your utility account number to finish setting up your profile.
Once registered, you can log in anytime to manage payments, view bills, monitor usage, update account details, and more.
Making One-Time Payments
The online bill pay system makes it easy to quickly pay your utility bill. Just follow these steps:
- Log into your account at the Bill Pay Portal
- Select “Pay Now”
- Enter your utility account number
- Confirm your email address
- Enter payment amount
- Choose payment method – credit/debit card or e-check from bank account
- Provide payment details for the method selected
- Authorize and submit the payment
You’ll receive a confirmation page when your payment is approved. The funds will be applied immediately to your utility account.
Setting Up Auto-Pay
For hassle-free bill payment, sign up for auto-pay through the online system. With auto-pay, the amount due is automatically deducted from your bank account each month on the date your bill is due.
To set up auto-pay:
- Under your account, choose “AutoPay”
- Select bank account as the payment method
- Confirm the account you want payments drafted from
- Choose an end date for auto-pay if desired
- Verify auto-pay details and submit
You’ll receive email confirmations every time an auto-payment is processed. Log in anytime to edit or cancel auto-pay.
Going Paperless
Save paper by opting for paperless billing when you manage your account online.
To enroll:
- Check the box to enable paperless billing
- Confirm that you want e-bills only
You’ll receive an email notification each month when your new bill is ready to view. Log in, go to your account, and click “View Bill” to see a PDF copy of your latest utility bill.
Uncheck the paperless box at any time to revert back to paper bills.
Account Management and Bill Tracking
The online payment portal offers robust tools for managing your City of Modesto utility account:
- Monitor real-time usage and charges
- View current and past bills in PDF format
- Check payment history and confirm auto-pay enrollment
- Receive notifications for new bills and payments
- Set up text/email reminders for due dates
- Update billing address, phone number, email
- Add multiple utility accounts to manage in one place
Staying on top of your account details and bill info helps ensure on-time payments every month!
Payment Assistance Programs
The City of Modesto offers payment assistance programs for utility customers facing financial hardships:
-
Utility bill discount program – Provides 30% discount on utility bills for qualifying low-income households.
-
RELIEF assistance – Helps pay past-due utility bills for eligible customers.
Contact the City of Modesto utility billing department for details on applying for these assistance programs if needed.
Avoid Late Fees
City of Modesto utility bills are due by the 15th of each month. A 10% late penalty applies to unpaid bills after the due date.
Logging in to check due dates, setting bill reminders, and enrolling in auto-pay helps avoid costly late fees.
Payment must be received by the 15th each month for on-time payment, so allow time for mailed payments to reach the utility billing department.
Summary
The City of Modesto offers a convenient online bill pay system for all your water, electric, sewer, and garbage utility services. Register for an account to access tools for one-time payments, auto-pay enrollment, paperless billing, account management, and more. Monitor your usage and bills closely to avoid late fees. Contact customer service with any questions about online utility bill pay in Modesto.
Utility Bill Payment Assistance Available in Hillsboro
How do I pay my utility bill in Modesto?
Pay your utility service bills online. Visit an authorized pay station near you. Assistance programs available for Utilities Customers in the City of Modesto. The City of Modesto provides monthly billing service to approximately 80,000 customers for water, sewer, storm drain and garbage services. Review the water rates in Modesto.
What does the Modesto Utilities Department do?
The Modesto Utilities Department is on the cutting edge of water services, wastewater reclamation, and environmental efforts in California. Managing limited water resources requires effort from both residents and City staff.
Are garbage services included with the city of Modesto utility bill?
For most residents, garbage services are included with the City of Modesto utility bill. Private companies provide these services. We’re here to help! If you’ve been financially impacted by COVID-19, you’re not alone.
What services does the city of Modesto provide?
The City of Modesto provides monthly billing service to approximately 80,000 customers for water, sewer, storm drain and garbage services. The City’s water system includes some portions of Ceres, Del Rio, Empire, Grayson, Salida and Turlock.
Why does Modesto need a permit?
The City of Modesto requires permits so that it can ensure that construction is being done properly and in accordance with all life safety requirements and all building codes. Pay retiree insurance premium online. Pay your utility bill, business bills, parking garage fees, parking tickets and permits.
What happens if I don’t pay my Modesto utility bill?
Modesto Utility Bills are due and payable upon receipt and become delinquent at the end of each billing cycle in which they are issued. If your payment hasn’t been received by the Modesto Finance Department office by the payment due date, bills are delinquent and subject to additional fees and disconnection.