How to Pay Your CPS Energy Bill Online at Www.CpsEnergy.com

Paying your CPS Energy bill online is a fast, easy, and secure way to ensure on-time payment each month The CPS Energy website, wwwcpsenergy.com, offers a range of online payment options to fit every customer’s needs. In this comprehensive guide, I’ll walk through the various ways to pay your CPS Energy electricity and gas bill online using the cpsenergy.com website.

One-Time Payment

The quickest way to pay your CPS Energy bill online is by making a one-time payment. This allows you to manually pay any outstanding balance on your account.

To make a one-time payment

• Go to www.cpsenergy.com
• Select “One-Time Payment” at the top of the page
• Enter your CPS Energy account number and phone number or ZIP code
• Select payment amount and submit payment details
• Complete payment by verifying account and submitting

One-time payments go into effect immediately. You can use this option to pay the exact amount due each month or make additional payments anytime to pay down your balance faster.

Enroll in AutoPay

For hassle-free bill payment, enroll in AutoPay at www.cpsenergy.com. This authorizes CPS Energy to automatically withdraw your monthly payment from a checking account or credit card.

To enroll in AutoPay:

• Go to “Manage My Account” and log in
• Click on “AutoPay” under “My Profile”
• Enter your preferred payment method information
• Review terms and submit request

Once enrolled, your bill amount will automatically deduct each month on your due date. You can cancel or change your AutoPay method at any time through your online account.

Pay via Account Management

The most complete way to manage payments for your CPS Energy account is through the Account Management portal. This offers robust tools for billing and payment management.

To use Account Management for bill pay:

• Go to “Manage My Account” and log in
• View your balance and due date under “My Bill Summary”
• Select “Make Payment” to pay in full or partially
• Schedule future dated payments as needed

Account Management also allows you to view payment history, set up recurring payments, and more. Accessible 24/7 so you can pay on your schedule.

Pay Using the Mobile App

In addition to the website, CPS Energy offers a mobile app for iOS and Android so you can pay on the go.

To pay your bill via the CPS Energy app:

• Download and open the “CPS Energy” app
• Log into your account
• Tap the “Pay” tab at the bottom
• Enter payment details and submit

The CPS Energy mobile app also lets you view statements, payment history, outage status and more from your smartphone.

Pay by Phone

If you prefer to talk to a real person, CPS Energy’s automated phone system is available 24/7 to take payments.

To pay your CPS Energy bill by phone:

• Call 210-353-2222 for residential accounts
• Call 210-353-3333 for business accounts
• Follow prompts to enter account number and payment info
• A fee of $1.95 applies to phone payments

Many customers appreciate the convenience of paying by phone when they can’t access the website.

Pay in Person

You can also pay your CPS Energy bill in person at one of several authorized walk-in payment locations around San Antonio. These include:

• H-E-B stores
• Fiesta stores
• Some CVS and Walgreens
• Select Ace Cash Express

To find pay in-person locations near you, use the ZIP code search tool at cpsenergy.com.

Get Payment Assistance

If you are struggling to pay your CPS Energy bill, customer assistance programs provide payment help for qualifying customers, including:

• Bill payment assistance
• Reduced past due balances
• Payment arrangements and extensions
• Low-income discounts

Visit cpsenergy.com or call 210-353-2222 to learn more and apply.

Avoid Late Fees and Disconnection

To avoid late fees and potential disconnection, be sure to pay your CPS Energy bill in full by the due date each month. Late fees apply after the due date, and accounts can get disconnected for nonpayment.

Pay online, by phone, or in-person by the due date on your bill to stay current and keep service uninterrupted.

Paying Your CPS Energy Bill Online is Easy

• One-time payments
• AutoPay enrollment
• Account Management
• Mobile app payments
• Payment assistance programs

Paying online saves time and gives you more control over managing your utility payments each month. So visit www.cpsenergy.com today to make a payment or enroll in AutoPay!