How to Pay Your Bill from Children’s Hospital of Philadelphia (CHOP)

Receiving medical care inevitably leads to medical bills. Navigating those bills can be confusing, especially from a large pediatric facility like Children’s Hospital of Philadelphia (CHOP). This guide will explain the billing process at CHOP and provide instructions on how families can view and pay their hospital, physician, and home care bills conveniently online.

Overview of Billing at Children’s Hospital of Philadelphia

CHOP is dedicated to providing exceptional pediatric care. As an academic medical center and research hospital, it offers highly advanced treatments technologies and clinical trials. This specialized care comes at a cost that is billed to patients and insurance companies.

Families may receive separate bills for

• Hospital services – Covers room charges, nursing care, medications, therapies, etc.

• Physician services – Bills for doctors’ professional fees.

• Home care – For at-home nursing, therapies, or other services.

CHOP aims to provide transparent estimates and work with families on payment options. Knowing what to expect financially and how to pay your CHOP bills can provide peace of mind.

Accessing Your CHOP Bill Online

CHOP makes it easy to view your itemized statements online through the MyCHOP patient portal:

• Set up a MyCHOP account – Parents/guardians can register for access to a child’s records.

• Find your account – Search for your child using name, date of birth, and MRN.

• Select “Bill Pay” – View billing statements under the Bill Pay tab.

• Switch between bills – Toggle between hospital, physician, and home care bills.

• Review statement details – See service dates, charges, adjustments, payments, and balance due.

The online billing platform through MyCHOP lets you monitor your CHOP medical bills in one convenient place.

Paying Your CHOP Bill Online

In addition to reviewing your statements online, you can easily pay your CHOP bills through MyCHOP:

• Pick bill to pay – Choose hospital, physician, or home care.

• Enter payment info – Provide your credit/debit card or bank account details.

• Confirm payment amount – Double check the balance due before submitting.

• Get receipt – You will receive confirmation once the payment is processed.

• Set up autopay – Schedule recurring payments from your account for convenience.

Paying online is secure, fast, and prevents bills from getting lost in the mail. CHOP also offers a payment estimator tool to help plan costs.

Other Ways to Pay Your CHOP Bill

If you prefer not to pay online, CHOP accepts payments:

• By phone – Call the hospital, physician, or home care billing lines to pay over the phone.

• By mail – Detach and return the payment coupon from your mailed statement with a check.

• In person – Visit the cashier’s office at CHOP’s main campus or satellite locations.

Be sure to have your account number handy with any payment method. Give yourself sufficient time for mailed payments to avoid late fees.

Getting Support for Medical Bills from CHOP

CHOP offers financial counselors to help families understand bills and navigate payments:

• Pre-service estimates – Get cost estimates before receiving care when possible.

• Financial assistance – Apply for charity care or sliding scale discounts based on need.

• Payment plans – Set up manageable installment plans for large balances.

• Price transparency – Request detailed break downs of charges.

• Billing questions – Get answers on confusing charges or denials.

Let CHOP’s financial counselors review your specific circumstances and ability to pay. They can explain options to make balances more affordable.

Avoiding Delays in Paying Your CHOP Bill

To prevent late fees and other issues, aim to pay your CHOP bills promptly:

• Mark your calendar with statement due dates
• Enroll in autopay for ease
• Save your account numbers in one place
• Contact CHOP immediately with payment concerns
• Keep accurate insurance and demographic details on file
• Check that payments are credited properly
• Watch for separate bills from private or external physicians

Staying organized and communicating with CHOP’s billing team makes managing medical bills much smoother.

Additional Billing Tips for Families

• Save all billing statements and correspondence from CHOP
• Thoroughly review your EOBs from insurance
• Understand your health plan’s coverage, deductibles, co-pays, etc.
• Notify CHOP and insurers of any address or coverage changes
• Keep track of paid and remaining balances
• Ask lots of questions and request estimates or itemizations

Medical billing can be complex, but CHOP aims to simplify the process and help families pay their child’s care. Being proactive and informed puts you in control of medical expenses.

Seek Support to Pay Your CHOP Bill

Receiving medical bills is stressful enough without financial hardship. If you anticipate struggles paying your CHOP statement, promptly speak up. CHOP has resources to guide you through your options:

• Call the financial counselors at 267-426-5361
• Email [email protected]
• Complete the financial assistance application
• Discuss a possible payment plan for your balance
• Ask about available discounts, grants, or write-offs

Getting qualified assistance with your child’s medical bills at CHOP provides relief when you need it most. Don’t hesitate to call on their support.

While no one wants medical bills, CHOP does its best to provide excellent care for kids while working sensitively with families on meeting those costs. Paying your CHOP bill online is quick, easy, and just one step in getting and keeping your child healthy.