Paying utility bills on time is crucial to avoid service disruption. The Charles Town Utility Board offers convenient online bill payment options to customers for quick and easy payments every month. This comprehensive guide will take you through the step-by-step process to pay your Charles Town utility bill online via the payment portal.
Overview of Charles Town Utility Board Online Bill Pay
The Charles Town Utility Board (CTUB) serves the city of Charles Town, West Virginia and surrounding areas, providing essential utility services like water, sewer, sanitation, stormwater management, and street lighting.
CTUB offers multiple options for customers to pay their utility bills conveniently, including:
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Online Payment Portal – Pay bills securely on the CTUB online portal via credit/debit card or e-check.
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Auto Pay – Set up recurring automatic payments from bank account every month
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Phone Payments – Call the IVR phone payment system anytime to pay bills using a card
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Mail – Send cheques or money orders via mail to CTUB payment address.
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In-Person – Visit the CTUB office during business hours and pay with cash, cheque or card.
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Drop Box – Drop cheques or money orders in the after-hours drop box at the CTUB office.
Paying bills through the online payment portal is the most convenient option, allowing customers to pay from anywhere 24×7. Let’s look at how to use this portal to pay your CTUB bill online in just a few quick steps.
Step-by-Step Guide to Pay CTUB Bill Online
Follow this simple step-by-step process to pay your Charles Town utility bill conveniently through the online payment portal:
1. Visit CTUB Online Payment Website
Go to the CTUB online payment portal:
https://charlestownwv.municipalonlinepayments.com
Alternately, you can click on ‘Payment Portal’ link on the CTUB website bill payment page.
2. Click on ‘Pay Now’
On the payment portal homepage, click on the ‘Pay Now’ button to start the payment process as a guest.
If you want to create an account to save payment information and enable auto-pay, click ‘Register’ instead.
3. Select Residential or Commercial
Choose whether you want to pay a residential or commercial utility account bill.
4. Enter Your Account Number
Input your 10-digit CTUB utility account number and click ‘Continue’.
Ensure your account number entered is correct to avoid payment issues.
5. Select Payment Amount
Your account balance and amount due will be displayed.
Choose the payment amount – you can pay the total balance, current amount due or a partial amount.
6. Enter Payment Information
Select a payment method – credit/debit card or e-check.
For cards, enter details like card number, expiry date, CVV, name, zip code etc.
For e-check, input your bank account routing and account numbers.
7. Review and Submit Payment
Verify all the payment details entered and click ‘Continue’ to complete the transaction.
You will get a payment confirmation message with receipt details via email.
Tips for Hassle-Free Online Bill Payment
Follow these useful tips to ensure quick and smooth utility bill payment through the Charles Town online portal:
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Double check your utility account number before paying to avoid errors.
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Make payments 3-4 business days before the due date for on-time processing.
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Opt for auto-pay to automate monthly utility bill payments.
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Save your payment information securely for faster checkout.
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Check your email inbox for payment receipts and confirmations.
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Contact CTUB customer service if any payment issues arise.
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Explore portal features like usage history, statements etc. by creating an account.
Benefits of Paying CTUB Bill Online
Paying your Charles Town utility bill online through the payment portal offers these key benefits:
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Convenience – Pay anytime, anywhere with 24×7 portal access
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Speed – Payments processed quickly, reflected in 1 business day
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Security – Safe and secure payments through the encrypted portal
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Control – Create account to manage bills for multiple accounts
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Automatic – Set up recurring auto-pay for hands-free bill payment
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Trackable – Payment receipts and history available online
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No Fees – Free to pay bills online using the CTUB portal
- The Charles Town Utility Board offers a fast and easy online payment portal for customer convenience
- Pay your water, sewer and other utility bills 24×7 by visiting the CTUB online payment website
- Follow the step-by-step process to pay bills using credit/debit cards or e-check
- Manage all your CTUB accounts on one portal by creating an account
- Go paperless and auto-pay bills every month without hassles
- Paying online saves time and gives you control over utility bill payments
Use this detailed guide to start paying your Charles Town utility bills online through the Municipal Online Payments portal for a simplified payment experience.
Information about Online Bill Pay for City Utilities
FAQ
Can you pay Akron utilities online?
How do I pay my Charles Town utility bill?
All bill payments must be made directly to the Charles Town Utility Board. Several payment options are available for your convenience. Pay online using a credit card or check. Your payment can be deducted from your bank account. Pay in person at 661 S. George Street, M-F 9:00 a.m. until 5:00 p.m. There is a drop box for after hour payments.
What is the Charles Town Utility Board?
The Charles Town Utility Board (Utility Board) was created in 1998 by the City of Charles Town City Council. It was established upon the issuance of Combined Waterworks and Sewerage System Revenue Bonds under Article 147 of the Codified Ordinances of the City. The Waterworks and Sewerage System of the city was combined into a single undertaking (the ‘System’).
How do I pay my utility bill in Charleston WV?
Other options to pay your bill: Mail your payment and bill stub to P.O. Box 7338, Charleston, WV 25356. Pay your bill with a credit card over the phone by calling 1-888-299-1480. Pay in person at 661 S George Street, M-F 9:00 a.m. until 5:00 p.m. There is a drop box for after-hours payments. Copyright 2024 Charles Town Utility Board
How do I pay my utility bill in St Charles?
Utility bills can also be paid online through Payment Service Network (PSN), which can be accessed through the St. Charles City website at www.stcharlesmn.org or by calling 1-877-885-7968. We are requesting that no cash payments be placed in the drop box, but to instead submit a money order or cashier’s check.
How can I pay my Lake Charles utility bill?
You can pay your Lake Charles Utility Bill through the following methods: Pay in person at our office located at 326 Pujo St. (office hours: 8:00 a.m. to 4:30 p.m., Monday through Friday), or pay through the night deposit box. Alternatively, you can mail your payment to P.O. Box 1727, Lake Charles, LA 70602.
How do I pay my utility bills online?
Welcome to our online payments website! e-Billing is now available. If you would like to receive your bills electronically, log in to your online utility account and sign up under “Contact preferences”.