How To Pay Your Town of Gilbert Utility Bill

Living in the town of Gilbert, Arizona comes with many perks – great schools, parks, events and a sense of community It also comes with responsibility, like paying your utility bill on time each month to the Town of Gilbert. This comprehensive guide will walk through everything you need to know to pay your Gilbert utility bill conveniently and avoid any late fees.

Overview of Town of Gilbert Utilities

The Town of Gilbert provides municipal water, sewer and trash services to over 270,000 residents. Utility billing is handled by the Finance Department located at the Gilbert Municipal Center.

Services provided include

• Water delivery and wastewater treatment
• Solid waste collection and disposal
• Recycling services

Utility bills are mailed out monthly and payment is due by the 15th of each month to avoid late fees. There are several ways residents can pay their Town of Gilbert utility bill.

Ways to Pay Your Gilbert Utility Bill

The Town of Gilbert offers multiple options for paying your utility bill:

Pay Online

The easiest way to pay is through the Town of Gilbert website. You can pay by e-check from a bank account or by debit/credit card. Visa, MasterCard and Discover are accepted.

• Payments post next business day.
• Convenience fees apply to card payments.
• Set up recurring payments.

Pay by Phone

Call 480-503-6020 to pay by phone using a debit/credit card or electronic check. Like online payments, phone payments incur convenience fees.

Pay by Mail

Detach payment stub from bill and mail with check or money order payable to Town of Gilbert to:

Town of Gilbert
Utility Billing
50 E. Civic Center Drive
Gilbert, AZ 85296

Allow 5-7 days for delivery to avoid late fees.

Pay In Person

Bring your bill to the Utility Billing counter at the Gilbert Municipal Center to pay by cash, check or card.

Town of Gilbert Municipal Center
50 E Civic Center Drive
Gilbert, AZ 85296

Hours: Mon-Thur 7am-6pm

Auto-Pay Deduction

Sign up to have your utility bill automatically paid each month from your checking or savings account. Log in online or complete auto-pay form to enroll.

Drop Boxes

Place check or money order in sealed envelope and deposit after hours in the drop boxes at the Municipal Center or Gilbert Public Library.

What You’ll Need to Pay Your Bill

Have these items ready when you are ready to pay your Town of Gilbert utility bill:

• Account number
• Amount due
• Service address
• Credit/debit card or checking account information
• Your bank’s routing number for electronic payments

Avoid Late Fees

To avoid a 5% late penalty and possible disconnection, pay your Gilbert utility bill by the 15th of each month. The due date is shown on your statement.

Set up recurring autopay or pay online/by phone to ensure on-time payment if you think you may forget. Late fees and reconnection charges add unnecessary costs.

Payment Policies

Know these billing and payment policies when paying your Gilbert utility bill:

• Bills are sent monthly and due the 15th of each month.

• One late payment per year is forgiven if arranged in advance.

• Convenience fees apply to online and phone credit/debit card payments.

• Accounts 30+ days past due may face disconnection.

• Disconnect/reconnect fees apply for reactivated service after shutoff.

• No cash payments accepted through mail. Cash only accepted in person.

Paying your Town of Gilbert utility bill promptly each month avoids penalties and service interruptions. Utilize the convenience of online, phone or automatic payments. And contact Utility Billing if you expect difficulty paying on time. Responsible bill payment keeps costs low for Town of Gilbert residents.