As a leading beverage distributor, Empire Merchants provides customers across New York with top brands of wine, spirits, and beer. To maintain ongoing service, Empire Merchants bills must be paid regularly and on time. For a fast and easy way to take care of payments, Empire offers a convenient online bill pay option.
Benefits of Paying Online
Paying your Empire Merchants bill online provides many advantages
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Quick – Online payments can be made in just a few minutes once your account is set up
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Secure – Payment info is protected through advanced encryption technology.
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Flexible – Pay anytime, 24/7 access on your computer or mobile device.
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Organized – Payment history is stored in your online account for easy access.
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Paperless – No more paper bills or stamps required.
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Automatic – Optional auto-pay can be set up for hands-free billing.
For the fastest and most efficient way to pay, online bill payment is ideal for Empire Merchants customers.
How to Pay Your Empire Merchants Bill Online
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Go to www.empiremerchants.com and click on “Pay Online” at the top of the homepage.
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On the login page, enter your Empire Merchants account number and billing ZIP code.
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Select “Login” and you will be directed to the payment portal.
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Choose the invoice you wish to pay by clicking on it.
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Enter the payment amount (or select Pay in Full) and click Continue.
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Enter credit card or bank account info and complete payment.
Once submitted, your payment will typically process within 1 business day. The online bill pay steps are quick and intuitive for a fast billing experience.
Payment Portal Account Creation
If it’s your first time using Empire’s online payment system, you’ll need to create an account first. Have the following info ready:
- Empire Merchants account number
- Billing ZIP code
- Email address
- Phone number
Then follow the account creation prompts by entering the required info, creating a password, and accepting the terms and conditions. Your account will be activated immediately and can then be used to pay your invoice online.
Supported Payment Methods
The following payment methods are accepted on Empire’s online payment platform:
- Credit/Debit Cards – Visa, MasterCard, American Express, Discover
- Electronic Checks – Routing and account number from checking/savings account
Usage fees may apply to credit card transactions over $5,000. Electronic checks do not have usage fees.
Have your payment information on hand when logging in to pay your bill for fast and simple completion.
Payment Receipts and Records
The online bill pay portal allows you to easily view and manage payment records:
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Email Receipts – Receive instant payment confirmations via email.
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Payment History – Access up to 18 months of paid invoice history.
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Download/Print – Save or print receipts and payment details.
Keep your receipts and records for tax and accounting purposes. They are securely stored and simple to access.
Auto-Pay and Paperless Billing
For maximum convenience, Empire Merchants offers both paperless billing and auto-pay options:
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Paperless Billing – Receive statements electronically instead of by mail.
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Auto-Pay – Set payments to automatically deduct each billing cycle.
Enrolling through your online account provides reliable, hands-free billing so you never miss payment due dates.
Account Management and Settings
Your online payment account also allows you to:
- Update contact information
- View account profile details
- Change passwords
- Set communication preferences
Keep your account updated to ensure proper billing and payment application. Edit it anytime through your online profile.
Get Support from Empire Merchants
If you have any questions or issues related to your online bill payments, Empire’s support team is ready to assist:
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Phone – Call 800-338-3880 for billing and account help.
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Email – Reach out to customer support at [email protected].
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FAQs – Frequently asked questions provide self-help resources.
From account setup to viewing statements and payment history, Empire’s customer service can walk you through the online bill pay process.
Paying bills online is the modern, efficient way to take care of your Empire Merchants account. Sign up for your online payment account today for reliable, hands-free billing management every month.
HOW CAN WE HELP YOU?
Visit us on Empire360.com to browse products, place orders, check inventory, view invoices, place and release bill & store, and so much more!
Visit our pay online portal to view and pay invoices.
We want to work with you! Find everything you need to know to become a customer of Empire Merchants.
Join our winning team! View our job openings across New York State and learn more about the benefits we offer our employees.
Online Banking: Bill Pay Tutorial
FAQ
What do empire merchants do?
How can I contact Empire Merchants?
For immediate assistance, you can contact Empire Merchants at 800-338-3880 or 800-724-3960. Their addresses are: 19-50 48th Street, Astoria, NY 11105 and 16 Houghtaling Road, PO Box 10, Coxsackie, NY 12051.
What happened to Empire Online bill pay?
We’ve Moved! As of 5:00 p.m. on September 20, we discontinued Empire Online Bill Pay to make way for an improved invoice and payment solution. All payments are now processed here through Empire360 Bill Pay. If you’re new to this process, please read on to learn how to proceed. Already an Empire360 user? Simply log in above and you’re ready to pay.
Is Empire merchants a good business?
It’s not just good business—it’s the right thing to do. In addition, Empire Merchants is proud to work with and support dozens of local non-profits organizations.
Can I pay the same invoice multiple times on Empire Online?
A: If you have previously scheduled invoices to be paid on Empire Online, they will still be executed as planned. You can no longer schedule future payments on Empire Online, and you’ll need to do that on Empire360. Please be aware of your scheduled payments, so you do not pay the same invoice multiple times.