Paying your monthly utility bill is an essential responsibility as a resident or business owner in Corpus Christi, Texas. The City of Corpus Christi offers various convenient options to view and pay your utility bill for water, wastewater, gas, trash collection and other services. This comprehensive guide provides instructions on how to pay online, by phone, in person or by mail.
Online Payment Options
Paying online is the quickest and easiest way to pay your City of Corpus Christi utility bill Here are the two options
Online Payment Portal
The City of Corpus Christi has an online payment portal where you can pay your utility bill securely. Just follow these steps:
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Go to the portal at https://www.cctexas.com/pay
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Enter your 10-digit account number and 4-digit PIN number
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Select the account you want to pay.
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Enter your payment amount and submit.
This portal accepts VISA, Mastercard, Discover, American Express and electronic checks. There is a vendor transaction fee for credit/debit card payments.
Autopay Enrollment
You can also enroll in autopay through the online portal to have your utility bill paid automatically each month. To set up autopay:
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Log in to the portal at https://www.cctexas.com/pay
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Click on “My Profile.”
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Choose the autopay option and enter your payment method details.
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Autopay will be activated for your next utility bill.
Autopay helps avoid late fees and service disruption. You can cancel or update your autopay method at any time through your online account.
Pay by Phone
Call (361) 826-CITY (2489) to use the City of Corpus Christi’s automated phone payment system. This touch-tone bill payment line is available 24/7 and allows you to pay your utility bill over the phone quickly in just a few minutes.
Have your 10-digit account number and payment details ready. Follow the voice prompts to enter your information and complete the payment by credit card or electronic check.
Pay In Person
You have a couple options to pay your utility bill in person:
City Hall
Go to City Hall at 1201 Leopard Street in downtown Corpus Christi. The Utility Billing Office on the 1st floor accepts cash, checks, money orders or credit/debit cards. Office hours are Monday-Friday, 8AM-5PM.
H-E-B Stores
Many H-E-B grocery store locations in Corpus Christi allow you to pay City utility bills in person for cash or credit/debit cards. Payments may take 1-2 days to process.
Kiosks
There are also payment kiosks located around the city where you can pay your utility bill by credit/debit card. Kiosk locations include City Hall, the Corpus Christi Library, and more.
Pay by Mail
To pay your City of Corpus Christi utility bill by mail, send your check or money order to:
City of Corpus Christi
PO Box 9257
Corpus Christi, TX 78469-9257
Make sure to include your payment stub or write your 10-digit account number on the check. Allow 5-7 business days for delivery and processing time.
Payment Tips & Info
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Check account balance online before paying to avoid late fees
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Allow 3-5 business days for online/phone payments to process
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Sign up for paperless billing and autopay to simplify payment
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Keep your contact info updated with the city for payment notifications
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Alert the city if changing banks/cards to prevent declined payments
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If paying late, call to ask about extensions or payment arrangements
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Inquire about budget billing plans to spread costs out evenly
Paying your City of Corpus Christi utility bill is fast and straightforward with the available online, phone, mail and in-person options. Monitor your account regularly and pay on time using the method that fits your needs. Follow this guide for stress-free utility bill payment every month.
Start or Transfer Services
In order to start or transfer services customers may need to provide the following:
Residential accounts:
- Lease agreement (if renting)
- A lease agreement must have a commencement date, service address and be signed and dated by the property owner/manager on record and tenant(s)
- New or existing property owners may be verified via Nueces County Appraisal District records. Additional documents may be requested if unable to verify via Nueces County Appraisal District.
Commercial accounts:
- Lease agreement (if renting)
- A lease agreement must have a commencement date, service address and be signed and dated by the property owner/manager on record and tenant(s)
- W-9
- New or existing property owners may be verified via Nueces County Appraisal District records. Additional documents may be requested if unable to verify via Nueces County Appraisal District.
- Letter of Authorization
- A letter on company letterhead signed by an officer of the company granting authorization to assigned employees for account access.
City of Corpus Christi is coming up with a plan to help customers manage utility bill increases
FAQ
What is the phone number for the utility bill in Corpus Christi?
How do I check my water bill?
What is the average utility bill in Corpus Christi Texas?
How do I pay my Pinellas County utility bill?
How do I make a utility payment in Corpus Christi?
Utility payments can now be made: The City of Corpus Christi Utility Business Office thanks the public for their patience during this transition. For answers to questions about a bill, please contact the Utility Business Office at (361) 826-3404 or by email at [email protected].
What’s new at Corpus Christi utility business office?
The activation of the City website payment portal completes the Utility Business Office’s software transition. Utility payments can now be made: The City of Corpus Christi Utility Business Office thanks the public for their patience during this transition.
How do I get a new billing number in Corpus Christi?
No bill yet? Call (361) 826-CITY (2489) for your new billing number. Reminder: No disconnects or Late fees will be applied to the account at this time. Members of the media can log in to the City of Corpus Christi Newsroom to gain access to high resolution photo and video b-roll.
Where can I download the city of Corpus Christi mobile app?
Visit the app store or google play to download today. For more information, visit www.cctexas.com/mobileapp. CORPUS CHRISTI, TX – Pay your utility bill or report a pothole and track the process right at your fingertips with the City of Corpus Christi Mobile App.
Does Corpus Christi offer a utility assistance relief fund?
Program Guidelines: The Utility Assistance Relief Fund is available to Tier 1 and 2 Single-Family Residential customers who receive a utility bill directly from the City of Corpus Christi. This program does not apply to commercial customers in the City.
What services does Corpus Christi water offer?
Read the latest news about the City’s Utility services, including Water, Wastewater and Storm Water. Find utility rates, service information, and information on related programs. For residents that are selected to participate, Corpus Christi Water employees will re-use water that was released from flushing fire hydrants to water your yard.