Living in Norwood Massachusetts comes with great small-town benefits. But as a resident you also have regular bills to pay to the Town for services like electricity, water, sewer, and more.
Navigating the billing and payment options can seem confusing at first. To make it easy here is a complete guide to paying your Town of Norwood bills online, by mail or in person.
Overview of Town of Norwood Bill Pay
The Town of Norwood handles billing and payment collection for a range of municipal services. Key bills include:
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Property taxes – Real estate, personal property, motor vehicle taxes
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Utilities – Electricity, water, sewer provided by Norwood Light & Broadband
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Fees – Trash pickup, recreation programs, dog licenses, parking tickets
Most Norwood bills are issued monthly or quarterly, with taxes assessed annually. There are several ways to pay through the Town website, by mail, phone, or in person.
When making payments, you’ll need your unique account number handy for each type of bill. Payment details are covered next.
Paying Bills Online
The fastest and most convenient way to pay your Norwood bills is online through the payment portals below:
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Property taxes – Pay real estate, personal property, motor vehicle excise
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Utilities – Pay electric, water, sewer bills
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General billing – Pay trash, recreation, tickets, licenses, etc.
The online portals accept major credit cards and e-checks. There is a small 2.5-5% card fee but e-checks are free. You can opt to register an account or simply pay as a guest.
Registered accounts let you store payment methods and view billing history. But one-time guest payments work too.
Payments made by 6 PM process same-day. The portals provide instant email confirmation and 24/7 access.
Paying Bills by Mail
To pay your Norwood bills by physical check, here are the mailing addresses:
Property tax payments:
Norwood Town Hall
566 Washington St.
Norwood, MA 02062
Utility payments:
Norwood Light & Broadband
136 Access Rd.
Norwood, MA 02062
General billing payments:
Town of Norwood
PO Box 67
Norwood, MA 02062
Be sure to include your account number on checks or money orders. Allow 5-7 business days for mailed payments to process and avoid late fees.
Paying Bills by Phone
Certain Norwood bills can be paid over the phone as well:
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Utilities – Call 877-885-7968. Have account number ready.
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Property taxes – Call (781) 762-1240 and ask for Treasurer’s Office.
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General billing – Call (781) 762-1240 and select department for parking tickets, recreation fees, etc.
Phone payments offer a chance to speak with a representative if you have billing questions. But online payments are typically faster and more convenient.
Paying Bills In Person
You can visit Norwood Town Hall or the Light Department in person to pay bills with cash, check, credit/debit:
Town Hall
566 Washington St.
Monday-Friday 8AM-4PM
Norwood Light
136 Access Rd.
Monday-Friday 7:45AM-4PM
In-person payments allow you to handle multiple bill types in one trip. You can also get assistance from staff with billing inquiries.
Other Ways to Pay
A couple other bill payment options that Norwood offers:
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AutoPay – Set up automatic monthly deductions from your bank account
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Drop box – Use the drop box outside Town Hall for check payments
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One-time e-checks – Make direct online payments without registering an account
The flexibility of payment methods ensures paying your Town bills is quick and easy.
What If You Can’t Pay on Time?
If you’re struggling to pay a Town of Norwood bill on time, take action to avoid penalties:
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Request a payment extension or plan from the billing department
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Apply for financial assistance programs if eligible
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Set up payment reminders and utilize auto-pay options
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Contact the department right away if you anticipate issues paying on time
Disconnection of utilities or Town services will always be a last resort if you communicate about difficulties. Payment help is available.
Handling Billing Errors or Discrepancies
Town of Norwood utilities and departments strive for accurate billing. But mistakes occasionally happen.
If you believe your bill contains an error:
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Compare usage to previous months to check for anomalies
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Review your account details and services for changes
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Contact the billing department to investigate potential errors
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Provide any documentation that supports an adjustment
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Payment deadlines can be pushed back while disputed bills are reviewed
By reporting issues promptly, the Town can correct errors and provide credits or revised bills as warranted. Don’t hesitate to speak up about any billing inaccuracies.
Starting or Stopping Service
To begin or end Town of Norwood utility service when moving in or out:
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Contact each department to provide dates of service
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Complete any required application forms
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Provide adequate notice to schedule shut off/turn on
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Supply deposits or final payments as needed
Coordinating service around a move is straightforward by early planning with each billing department.
Key Takeaways for Paying Norwood Bills
Paying Town of Norwood bills on time takes some organization. Keep these tips in mind:
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Pay online for fastest processing and convenience
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Know your account numbers for each type of bill
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Mark calendars with bill due dates each month
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Contact departments right away if you anticipate payment issues
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Sign up for reminders and automatic payments
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Double check bills routinely for any errors
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Payment assistance is available if facing financial hardship
As a Norwood resident, pay close attention to billing due dates. But utilize the payment options for an easy, stress-free process each month!
Town of Norwood turns there downtown into a beautiful walkway for families and businesses!!
Can I pay my Norwood utility bill online?
The Town of Norwood has a drop-box for after hours payments. Please make sure that your utility bill stub, name, account number, and service address are included with your payment to ensure proper credit. We can now accept payments for your utility bill online or by phone. You may use your debit or credit card.
How can I pay my Norwood Public Service Bill?
You can pay your Norwood Public Service Bill online, in person, by mail, or by placing it in the secure drop box (next to Norwood City Hall on Elm Avenue). We accept checks, cash, money orders, credit and debit cards (Master Card, Visa, and Discover – we do not accept American Express). Make checks payable to Norwood Public Service.
Does the town of Norwood accept credit or debit cards?
The Town of Norwood accepts debit and credit cards. We also offer automatic draft. You can sign up for automatic draft by completing the authorization form and returning it to the Norwood Town Hall, PO Box 697, 212 South Main Street, Norwood, NC 28128. You can also come in and pay in person, or pay at our drive-thru window.
How do I pay my Norwood Water or building permit?
Norwood water bills can be paid in person, through the mail, or online. Building permits (PDF) can be obtained from the Norwood Building Department. 3. To report a street pothole, please contact
How do I login to the town of Norwood citizen self service portal?
Town of Norwood – Self Services Welcome to the Town of Norwood Citizen Self Service Portal. You do notneed to register or login to pay a bill. On the Login page (top right arrow) you may: – Register for a new account – Use your registered Email address to login. – Recover your username and password. Click Citizen Self Serviceto continue.
How do I move into Norwood?
Moving in. If you are moving into Norwood, welcome! Sign up for electric service first, and then sign up for our broadband service for high-speed internet, HD cable TV and digital telephone. Water accounts are always billed to the property owner.