Paying your utility bill is a regular task when you’re a Florida Public Utilities (FPU) customer. FPU offers electric, natural gas, and propane service to homes and businesses across Florida. With multiple options for paying your FPU bill conveniently online, you can save time and hassle each month.
In this guide, we’ll provide an overview of FPU billing and walk through the steps for paying online using FPU’s EZ-Pay system.
Overview of Florida Public Utilities Billing
Florida Public Utilities provides monthly billing for electric natural gas and propane utility services. As an FPU customer, you’ll receive a bill by mail or email each month.
FPU offers several ways to pay each month
- Online through EZ-Pay
- By phone
- By mail
- Authorized walk-in payment locations
- One-time credit card payment
Paying online through EZ-Pay is typically the most convenient option for managing your FPU utility bill.
Benefits of Paying Your FPU Bill Online
Paying your Florida Public Utilities bill online with EZ-Pay offers many benefits:
- Fast and easy – takes just minutes to make a payment
- Secure – encrypted payment processing protects your information
- Payment history – view past bills and payments in your account
- Auto-pay – set up recurring payments to avoid late fees
- Paperless billing – reduce clutter and waste
- Account management – update personal and payment information
- Text/email notifications – payment reminders and confirmations
Paying online gives you more control and convenience as an FPU customer.
Step-by-Step Guide to Paying Your FPU Bill Online
Follow these simple steps to pay your Florida Public Utilities bill online with EZ-Pay:
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Go to https://fpuc.com/customer-care/ez-pay. This is FPU’s EZ-Pay website.
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Click “Use EZ-Pay Now” in the top right corner.
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Choose whether you want to make a one-time payment or set up an EZ-Pay account. EZ-Pay accounts allow you to store payment information.
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If making a one-time payment, enter your FPU account number and the amount you wish to pay.
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For EZ-Pay account creation, enter your name, email, phone number, account number, and create a password.
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Enter your credit/debit card or bank account information to make the payment.
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Review all details and click “Submit Payment” to complete the transaction.
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You’ll receive instant email confirmation that your FPU payment was processed successfully.
It’s that easy! Now your utility payment is taken care of for the month.
Tips for Paying Your FPU Bill Online
Here are some tips for seamlessly managing FPU bill payments online:
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Update your contact information in your EZ-Pay account settings so you get email/text notifications.
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Set up autopay or calendar reminders so you never miss a payment.
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Go paperless by opting out of mailed paper bills.
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Pay a few days before the due date to avoid late fees.
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Check your balance periodically to stay on top of your account.
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Store your payment information securely in your EZ-Pay account.
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Contact customer service if you have any issues with online bill pay.
Paying your FPU utility bill online with EZ-Pay makes managing your account quick, easy, and secure every month. Sign up for EZ-Pay today to simplify paying your Florida Public Utilities bill.
Authorized Walk-In Payment Centers
Florida Public Utilities partners with authorized third-party payment centers to offer customers the convenience of paying their bill in person.
Florida Public Utilities is committed to helping to support our customers during financial hardship.
If you plan to be away from your service address for an extended period of time, you can temporarily change your billing address. Simply notify us before your departure and then contact us before you return.
Are you looking for energy assistance programs? We have resources available for residential and business customers who are experiencing financial hardship.
Find customer care contact information for your fuel type.
FPU Payment Options
FAQ
What does Florida Public Utilities cover?
How do I pay my Florida light bill?
How do I pay my utility bill in Florida?
Florida Public Utilities offers several ways you can pay your utility bill. Call 877.337.3145 to pay via telephone. Florida Public Utilities EZ-PAY is the convenient way to submit one-time payments with your debit or credit card. Learn More » Automatically pay your monthly energy bill from your bank account. It’s easy, fast and free. Learn More »
Does Florida public utilities have a payment center?
Florida Public Utilities partners with authorized third-party payment centers to offer customers the convenience of paying their bill in person. Learn More » Florida Public Utilities is committed to helping to support our customers during financial hardship. Learn More »
How do I pay my Florida Public Utilities EZ-Pay Bill?
Receive immediate payment confirmations and see your updated balance as soon as 24 hours. Use cash to pay your bill at one of our approved retail vendors at no cost, or for a low fee. Florida Public Utilities EZ-PAY FAQs give you answers to our most frequently asked questions.
Does Florida public utilities offer easy pay budget plan?
To help you with your winter energy bills, Florida Public Utilities offers the Easy Pay Budget Plan that starts in June and settles up in May. Easy Pay Budget Plan averages your 12 months of energy costs over 11 months with a 12th payment that will realign your account for the next heating season.
How do I send a check to Florida Public Utilities?
Send a check made payable to “Florida Public Utilities” to: If you send payments through your bank, please use the address below: All of our offices can take credit card, cash or check payments, so look for the VISA, MasterCard or Discover logos displayed at the location nearest you.
How do I automatically pay my utility bill?
Link your bank (checking) account to your utility account and automatically pay your bill each month. You can set up an automatic bank draft (ACH) at billpay.polkutilities.net or see Automatic Bank Draft Setup Options for application. Initial setup could take up to 30 days. This is not an immediate or one-time bill pay option.