Paying your monthly utility bill is a necessary evil that all residents of Enid, Oklahoma must face. The city provides electricity, water, sewer, sanitation, and stormwater services that require regular payment. While writing that check or logging on to pay online can be annoying, it must be done to keep your utilities flowing. This guide will walk through everything you need to know about paying your Enid utility bill conveniently and on time.
Overview of City of Enid Utility Services
The City of Enid provides the following utility services to residents and businesses
- Electricity
- Water
- Sewer
- Sanitation (trash and recycling pickup)
- Stormwater management
Usage of these services is measured monthly, either through automatic meter readings or estimates Charges are then calculated based on your consumption and appear on one consolidated monthly utility bill
Electricity rates vary based on your classification as residential, commercial, or industrial. Water and sewer charges are tiered, with rates increasing at higher levels of use. Flat monthly fees apply for sanitation and stormwater.
Keeping current on your utility payments is important to avoid service disruption. The city offers various ways to pay your bill conveniently.
Payment Options
You have several options when it comes to paying your Enid utility bill:
Online
The easiest way for many customers to pay is through the City of Enid’s online bill pay system. You can pay by credit card, debit card, or e-check.
To use the online system, you will need your 10-digit utility account number and 4-digit PIN. First-time users must register their account.
Phone
Call the City of Enid Utility Billing Office at 580-616-7300 to pay your bill by phone. You can pay using a credit or debit card. The automated system is available 24/7.
Detach the payment stub from your paper utility bill and mail it along with a check or money order payable to “City of Enid.” Make sure your account number is written on the check. Allow 7-10 days for mailed payments to process.
Mail payments to:
City of Enid
P.O. Box 1768
Enid, OK 73702
In Person
Bring your bill and payment to the Utility Billing Office located at 401 W. Garriott Rd. You can pay by cash, check, money order, or credit/debit card. The office is open Monday-Friday from 8am-5pm.
Drop Box
A drive-up drop box is located in the parking lot at 401 W. Garriott Rd. Place your payment and stub in an envelope and deposit it anytime.
Automatic Bank Draft
Sign up for automatic monthly payments through the EZ Pay program. Payments will automatically be drafted from your checking account on the due date. Visit the Utility Billing office to fill out an EZ Pay authorization form.
Budget Billing
To make payments more predictable, enroll in the Budget Billing program. This averages your payments over a 12 month period to even out seasonal highs and lows. Call the Utility Billing office for details.
Third-Party Bill Pay
Many banks and credit unions offer bill pay services that will mail a check to the City of Enid on your behalf each month. Check with your financial institution to see if they provide this option.
Payment Due Dates, Late Fees, and Disconnection
City of Enid utility bills are sent out monthly and are typically due 21 days after the billing date. Make sure to pay by the due date to avoid penalties.
If payment is not received on time, a 10% late fee will be assessed to the account. Utility services are subject to disconnection if a bill is more than 30 days past due.
If disconnection occurs there will be a $30 charge per service to restore. Services are typically disconnected on Tuesdays and Fridays.
Setting up recurring payments or enrolling in Budget Billing are great ways to avoid late fees. The city also offers payment arrangements for customers facing financial hardship.
Assistance Programs
If you are struggling to keep up with utility payments, Enid offers assistance programs including:
- LIHEAP – Provides federal funding for heating and cooling bills
- Project DESERVE – Helps senior citizens and disabled customers
- Atmos Energy Share the Warmth – Offers heating bill aid November-March
- Salvation Army Utility Assistance – Provides limited emergency utility funding
In addition, the City of Enid partners with Community Development Support Association for utility assistance. Visit www.helpok.org or call 405-632-5990 for information on qualifications and how to apply.
Contact Information
Contact Utility Billing if you have questions about your bill, need to set up services, or are experiencing financial hardship:
City of Enid Utility Billing Office
401 W. Garriott Rd.
Enid, OK 73701
Phone: 580-616-7300
Hours: Monday-Friday 8am-5pm
Email: [email protected]
Website: www.enid.org
By understanding your options, paying on time, and seeking assistance if needed, you can effectively manage your City of Enid utility account. This ensures your essential electricity, water, sewer, trash, and stormwater services continue without disruption. Paying your bill doesn’t have to be a dreaded chore if you use the convenient payment methods available.
City of Enid Commissioner Election 2025
FAQ
What is the phone number for Enid water bill?
What is the curfew in Enid OK?
Can you pay your utility bills online in Enid?
A system recently was implemented by the city of Enid to make it easier for Enid residents to pay their city utility bills online. Assistant Finance Director Joan Riley said the system uses credit cards and is protected from hackers.
What are the payment options for the City of Enid?
The City of Enid offers the following payment options: Pay by phone through their automated system at 844-973-1668 or with a representative at 580-616-7202. The City of Enid has partnered with Invoice Cloud to provide these online services:
What is Enid’s new online payment system?
ENID, OK – The City of Enid has transitioned to a new customer portal for online payments. Invoice Cloud is the new payment system and has replaced Xpress Bill Pay for these transactions.
How do I appeal a utility bill in Enid?
The procedures for an appeal are as follows: The customer will contact the Utility Services Manager, either in person or by phone, and state their question or complaint. The Utility Services Manager will consider the appeal and make a decision based upon the information, policies, and ordinances of the City of Enid.
How do I register for a City of Enid account?
To register for a City of Enid account, you will need the last six digits of your account number (your customer number) located in the upper right-hand corner of your City of Enid bill. If you need assistance with account registration or have questions regarding payments, please contact the City Clerk’s Office at (580) 616-7202.
What services does Enid offer?
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