Paying your bills online is the easiest and most convenient way to stay on top of your payments to the City of Orem. In just a few clicks, you can pay your utility bills business licensing fees and more from the comfort of your home. The City of Orem offers a user-friendly online payment system that allows you to securely pay bills at any time of day. In this comprehensive guide, we’ll walk you through everything you need to know about paying bills online with the City of Orem.
Overview of Online Bill Pay with the City of Orem
The City of Orem allows residents and business owners to pay bills for the following services online
- Utility bills (water, sewer, stormwater, and garbage)
- UTOPIA fiber internet
- Business license renewals
- Cemetery bills
- False alarm fines
- Lighting district bills
- Pretreatment program bills
- Ambulance bills
- Miscellaneous bills
To pay your bill online, you simply need to visit the City of Orem’s online payment portal and either create an account or make a one-time payment as a guest. The site is secure and allows you to pay using debit/credit card or e-check. You can also view payment history and set up recurring payments.
Paying online saves you time and gives you flexibility in managing bills You don’t have to worry about checks getting lost in the mail or making payments during limited office hours Everything can be handled electronically at your convenience,
Step-by-Step Guide to Paying Bills Online
Follow these simple steps to pay your City of Orem bills online:
1. Visit the Payment Portal
Go to orem.gov/paybills. This is the landing page for the online payment system.
2. Select Bill Type
Choose the type of bill you want to pay. Options include:
- Utility bill
- UTOPIA fiber
- Business license
- Cemetery
- False alarm
- Lighting district
- Pretreatment
- Ambulance
- Miscellaneous
3. Enter Your Information
If it’s your first time using the portal, you’ll need to create an account. Click on “New users register here” and enter your email and password.
If you already have an account, simply log in.
4. Select Payment Method
Choose whether you want to pay with a debit/credit card or electronic check. Enter your payment information.
5. Enter Payment Details
Input your account number, service address, and amount due. Make sure all information is accurate to avoid processing issues.
6. Review and Submit
Carefully review the payment details before submitting. Once submitted, you will receive a confirmation email. Payment is usually processed within 1 business day.
And that’s it! By following these steps you can securely pay your City of Orem bills online in just a few minutes.
Key Benefits of Paying Bills Online
Paying bills through the City of Orem’s online payment portal offers a number of benefits:
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Convenience – Pay anytime, anywhere with an internet connection. No need to mail payments or visit City offices.
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Efficiency – Payments are processed quickly, often within 1 business day. No chance of delays or checks getting lost.
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Payment History – Your account stores payment history, helping you stay organized and on top of due dates.
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AutoPay – You can set up recurring payments to be made automatically each month. One less thing to remember!
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Security – The payment portal uses industry-standard encryption to keep your information safe. Much more secure than mailing paper checks.
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Savings – Avoid late fees by paying on time without hassle. Online payments also save on postage costs.
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Customer Support – Dedicated customer service agents are available if you need help with your online payments.
Paying bills online truly makes the process fast, easy, and stress-free. It’s the best way to keep up with all your payments to the City of Orem.
Tips for Avoiding Payment Issues
While paying your bills online is usually straightforward, problems can occasionally arise. Here are some tips to avoid headaches when paying Orem bills electronically:
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Double check account numbers to ensure payment goes to the right account
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Make note of confirmation numbers in case you need to reference the transaction later
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Check spam folders – confirmation emails sometimes get flagged
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Pay a few days before due date in case of processing delays
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Setup account alerts and notifications so you never miss a bill
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Contact customer support if payment won’t process for unknown reasons
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Keep payment information like credit cards up to date on your account
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Review statements monthly to confirm proper payment posting
Following these tips will help prevent almost all potential issues with online payments. Reach out to the billing department if anything seems amiss.
Other Payment Options
Although highly recommended, paying bills online is not your only option with the City of Orem. You can also pay via:
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Mail: Send check or money order payable to City of Orem to utility billing address.
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Drop box: Place payment in secure drop box at City Office building.
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Over the phone: Call billing department to process payment via IVR system.
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Automatic bank draft: Request recurring payments directly from your bank account.
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In person: Visit utility billing desk during office hours to pay with cash, check, credit/debit.
While the online portal is typically the easiest method, it’s good to know alternatives if your situation requires another way of paying. The billing staff can guide you on available options if needed.
Frequently Asked Questions
What bills can I pay online?
You can pay your City of Orem utility bill, UTOPIA fiber bill, business license renewal, cemetery bills, false alarm fines, lighting district bills, pretreatment program bills, ambulance bills, and any other miscellaneous bills.
Is paying online safe?
Yes, the payment portal uses industry-standard encryption and security measures to keep your information protected. It is much safer than sending checks in the mail.
When will payment be processed?
Online payments are usually processed within 1 business day. You will receive an email confirmation once complete.
Is there a fee to pay online?
There are no processing fees to pay your bills through the online payment system. It is a free service.
Can I set up recurring payments?
Yes, you can schedule automatic recurring payments to be made from your debit/credit card or bank account on whatever schedule you choose. Just select the auto-pay option when making a payment.
Who do I contact for help with online payments?
If you have any trouble making online payments, you can call the Orem City utility billing department at 801-229-7500 for assistance during regular office hours.
Paying bills online with the City of Orem is incredibly quick, easy, and secure. Follow the steps above to pay your utility bill, business license, and any other payments 24/7 while avoiding late fees. Reach out with any other questions!
