Streamline Your Utility Bill Payments with City of Walla Walla Online Services

Paying your utility bills can feel like a chore, but it doesn’t have to be. The City of Walla Walla offers convenient online services to view and pay your utility bills with just a few clicks. In this article, we’ll walk through how to sign up, manage your account, and automate payments to save time and avoid late fees.

Overview of City of Walla Walla Utility Billing

The City of Walla Walla provides municipal water sewer, stormwater, and garbage services to residents and businesses within city limits. Customers receive monthly utility bills that can be paid online, by phone by mail, or in person at the utility billing office.

The city offers an online portal where customers can view their account details, billing history, make one-time payments, set up recurring autopay, and more Online payments can be made using credit/debit cards or e-Checks from a bank account There are no service fees for online payments.

Benefits of Paying Your Utility Bill Online

Paying your City of Walla Walla utility bill online has several advantages:

• Convenience: Pay anytime, anywhere in just minutes without having to mail in payments or visit the utility billing office.

• Payment History: View past statements and payment history all in one place for easy record keeping.

• Paperless Billing: Reduce clutter and help the environment by going paperless. Get bills directly via email.

• Auto Pay: Set up recurring payments from your bank account or credit card so bills get paid automatically each month. Avoid late fees.

• Account Management: Update account and contact information, manage paperless settings, and more through your online account.

How to Set Up an Online Account

Setting up an online account with the City of Walla Walla only takes a few minutes. Here are the steps:

1. Go to CityofWallaWalla.MunicipalOnlinePayments.com and click on “Sign In/Register”

2. Click on the “Register for a New Account” button and fill in your account information including:

   • Account number
   • Last name
   • Service address

3. Create a username and password. Be sure to write these down for future logins.

4. Agree to the terms and conditions and click “Register Account”.

5. Check your email inbox for a verification link and click it to complete registration.

Once your account is created, you’ll be able to immediately log in and access your utility account dashboard.

Making One-Time Payments

After registering, making one-time payments is simple:

1. Log into your account dashboard

2. Locate your account balance and click “Pay Now”

3. Enter payment amount (or pay full balance)

4. Enter payment method and details

5. Review payment summary and click “Continue”

6. Verify details on the confirmation page and click “Submit Payment”

The payment will typically process in 1-2 business days. You’ll receive a confirmation email and can view past payments under “Payment History”.

Setting Up Automatic Payments

For maximum convenience, you can enroll in autopay right from your online account:

1. In the side menu under “My Profile”, click on “AutoPay Accounts”

2. Click “Enroll in AutoPay”

3. Select payment method: credit/debit card or bank account

4. Enter details and payment preference (pay full or minimum balance)

5. Click “Add Automatic Payment”

6. Review summary and click “Confirm”

Autopay will now be enabled for future bills. You’ll receive an email confirmation each time a payment processes automatically.

Going Paperless with E-Bills

You can reduce paper waste and clutter by opting for paperless billing. To set up e-bills:

1. In “My Profile”, click on “Paperless Options”

2. Check the box next to “I do not want to receive paper bills in the mail”

3. Enter email address for delivery of e-bills

4. Click “Save Paperless Options”

E-bills are sent in the form of a monthly email notification containing your statement as a PDF attachment. Make sure to add the utility billing email address to your contacts so bills don’t get flagged as spam.

Contact City of Walla Walla Utility Billing

If you have any questions or issues with your utility billing account, customer service agents are available:

• By phone: (509) 527-4423

• In person at the Utility Billing office: 15 N 3rd Ave, Walla Walla, WA 99362

• By email: [email protected]

Normal office hours are Monday to Friday, 8am to 5pm.

Paying bills is usually a mundane task, but the City of Walla Walla offers a streamlined online system to simplify utility bill payment. Sign up for an account to access convenient features like one-time payments, autopay, paperless billing, and account management. Going online saves time and gives you more control over your utility billing and payment options.