Paying your utility bill to the City of Olathe in Kansas is easy and convenient through their online payment portal. The city provides water sewer trash, recycling, stormwater, and electric services to residents and businesses. Below I’ll walk through the different ways you can pay your Olathe utility bill online, by phone, mail or in person.
Pay Online
The fastest way to pay your Olathe utility bill is through the city’s online payment website at billpay.olatheks.org. From the homepage, click “Pay Now” then enter your account number and 4-digit PIN. First time users will need to register an account.
Once logged in, you can view your current balance due, payment history, and enroll in autopay. To make a payment, enter the amount and select a payment method. Options include credit card, debit card, or eCheck from your bank account.
Visa, Mastercard, Discover and American Express cards are accepted for a small fee. Paying by eCheck is free. After submitting payment you’ll receive a confirmation email with your receipt. Online payments process in 1-2 business days.
Pay By Phone
You can also pay your City of Olathe utility bill over the phone by calling (913) 971-9311 The automated system is available 24/7 and you’ll need to enter your account number and PIN,
Accepted payment methods are Visa Mastercard, Discover American Express, or eCheck. All credit and debit cards incur a convenience fee. Phone payments process quickly, often within an hour if made during business hours.
Pay By Mail
To pay your utility bill by mail, detach the payment stub from your paper invoice and write in the amount due. Mail your check or money order payable to City of Olathe Utility Billing to:
City of Olathe
PO Box 768
Olathe, KS 66051-0768
Be sure to allow 5-7 business days for the mailed payment to reach them and post to your account. Do not send cash through the mail. Late fees apply if the payment is not received by the due date.
Pay In Person
You can pay your bill in person at Olathe City Hall located at:
100 E Santa Fe St
Olathe, KS 66061
The utility billing office is open Monday-Friday from 8am-5pm, except major holidays. They accept cash, checks, money orders and credit/debit cards. Visa, Mastercard, Discover and American Express are accepted for a fee.
Payment Plan Options
If you need help paying your utility bill, Olathe offers payment arrangements and average monthly billing:
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Payment arrangements allow you to divide your balance into smaller installments.
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Average monthly billing lets you pay a fixed amount each month based on your previous usage.
Contact customer service to discuss customized payment plans if needed. Restrictions and down payment may apply based on your account status.
Avoid Late Fees
Olathe utility bills are due 20 days after the billing date. A 10% penalty is added if payment is not received on time. Repeated late payments can result in collections or service disconnection.
Sign up for email reminders through your online account to receive due date alerts and ensure on-time payment. Late fees start at $10 but increase the longer the bill is unpaid.
Account Management Tips
Here are some tips to effectively manage your City of Olathe utility account:
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Check your balance and payment history anytime in your online account.
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Sign up to receive billing notices and reminders by email or text.
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Enroll in autopay to have payments processed automatically each month.
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Contact customer service if you need to set up a payment plan or billing adjustment.
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Update your contact information if you move so your bills go to the right address.
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Monitor your usage patterns and watch for any spikes that could indicate leaks.
Summary
What Will You Do Next? | Quincee Jackson | THE CITY KC
How can I pay my utility bill in Olathe?
You can drop-off your payment in a box located in the parking lot at Olathe City Hall for utility bill payments. Payments are collected by 9 a.m. every business day. Use the Location Services Search to confirm that the City of Olathe is your utility service provider. Payments can be made at the Customer Service Center, located at 1385 S. Robinson Dr.
How do I pay a bill at Olathe City Hall?
Bills are not considered paid on the day they are mailed. A representative is available to accept your payment at Olathe City Hall during normal business hours. Cash, check, money order and credit/debit card are accepted. Drop-off your payment in a box located in the parking lot at Olathe City Hall.
How can I get a water bill in Olathe, KS?
To get a water bill from the City of Olathe, contact WaterOne if they are your water service provider. You can also start your utility services online at BillPay.OlatheKS.org or in-person at City Hall during normal business hours. A $3 processing fee is charged on the first utility bill for new residential customers.
How can I contact the city of Olathe?
You can contact the city of Olathe by calling (913) 971-9311. City of Olathe is setting the standard for Excellence in Customer Service. Need Help? © 2018 City Of Olathe. All Rights Reserved Privacy Statement Terms of Use
What can I do with a City of Olathe account?
With a City of Olathe account, you can view bill and payment history and current service charges, request payment arrangements, easily manage passwords, update user settings and account profiles, and set notification preferences. You can also receive eBills or printed bills for one or more accounts.
What services does the city of Olathe offer?
City of Olathe utility services include water, wastewater treatment, stormwater management and solid waste collection services. Pay online with no added fees at BillPay.OlatheKS.org. No online account? No problem. You can pay quickly without registering for an account.