Handling monthly utility bills can feel like a chore. Between due dates, late fees, and keeping track of payments, it’s easy to get frustrated. Fortunately, Vineland Municipal Utilities (VMU) offers easy ways for customers to pay their electric, water, and solid waste bills.
Overview of Vineland Municipal Utilities
VMU provides electric, water and trash collection services to residents and businesses in Vineland, New Jersey. As a municipal utility they are owned by the city and overseen by the Utilities Commission and City Council. VMU serves around 19,000 electric customers, 17,000 water customers, and 20,000 solid waste accounts.
Customers receive a monthly bill from VMU covering charges for electric, water, and solid waste services VMU offers various payment options to fit different needs and preferences.
Benefits of Paying Online
Paying VMU bills online provides many perks, including:
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Convenience Pay anytime, anywhere via computer, smartphone or tablet. No need to mail in payments.
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Quick processing: Online payments post to your account almost instantly.
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Payment history: View past bills and payment dates through your online account.
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Auto-pay: Set up recurring payments from a bank account or credit card.
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Paperless billing: Go green with paperless billing and receive notices electronically.
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Account management: Update account information, analyze usage, and more through your online account.
How to Pay a VMU Bill Online
Paying online through VMU’s website is easy. Just follow these steps:
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Go to www.vinelandcity.org and click on “Pay Utility Bill” at the top.
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Choose to log in to your account or proceed as a guest.
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If logging in, enter your account number and PIN. Request a PIN if needed.
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Guests can make one-time payments without an account.
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Select a payment amount – current balance, minimum due, or a custom amount.
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Enter payment details like credit/debit card or bank account.
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Review payment info and submit. A confirmation email will be sent.
VMU also offers a mobile app for managing accounts and payments on the go. Download the MyVMU app for Apple or Android devices.
Other Ways to Pay a VMU Bill
If you prefer not to pay online, VMU has other convenient options:
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By phone: Call 856-794-4021 or the direct pay line at 1-855-786-5260.
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In person: Visit the VMU office at City Hall, 640 E Wood St.
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By mail: Send checks or money orders with your bill stub.
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Auto-pay: Sign up to have payments automatically deducted from your bank account.
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Drive-thru window: Drop off cash or check payments at VMU’s drive-thru.
No matter how you choose to pay, VMU aims to provide customers with easy bill payment experiences. Paying online offers unbeatable convenience, but they offer options for all preferences. Discover the simple way to pay VMU bills today.
Emergency Service or Reporting of Outages
For after-hours emergency service or to report an outage, please call our emergency number at (856) 794-4280.
New Construction or Electric Metered Service
For electric service for new construction or electric metered service, please dial (856) 794-4300.
If you or someone who lives with you is dependent on electrically operated life-support equipment, you may apply for special consideration in case of interruption of service. If you provide us with a statement from your doctor and the company supplying the equipment, you will be given priority in the service restoration. We cannot guarantee uninterrupted service, nor can we always predict how long an outage will last, but we will make every attempt to restore service as soon as possible. Please print and fill out the medical alert form below, and fax it or bring it to our Customer Service Department along with a statement from your doctor and the company supplying the equipment.
If approved, Medical Alert will remain active on your account for one (1) year. At that time, if it still applies, please submit a new medical application for consideration. For more information call (856) 794-4021.
Information about Online Bill Pay for City Utilities
FAQ
What is the phone number for Vineland Electric pay bill?
What electric company does Vineland, NJ use?
How do I report an outage to Vineland Electric?
What is Vineland municipal utility customer service?
Our Customer Service mission is to answer Vineland Municipal Utility inquiries in a knowledgeable, timely and friendly manner. We accept connect, disconnect and transfer of service orders for electric and water utilities. We also answer billing inquiries as well as make payment arrangements on outstanding balances.
How do I pay utilities in Vineland?
Customers can make payments online or enroll in Pay by Text by going to the Vineland Municipal Utilities website at utilities.vinelandcity.org and clicking on the “Log into My Account” or “Pay as a Guest” link. Phone payments can be made by calling 1-855-786-5260.
Does Vineland municipal utilities offer autopay?
Please include account number on money order. Vineland Municipal Utilities offers an easier and more convenient way to pay your monthly utility bill automatically through an AutoPay option. Avoid late fees, save trees, checks, stamps and time by signing up for AutoPay.
How do I make a pay by text payment in Vineland?
This new payment system is user-friendly and accessible, without sacrificing security,” Customers can make payments online or enroll in Pay by Text by going to the Vineland Municipal Utilities website at utilities.vinelandcity.org and clicking on the “Log into My Account” or “Pay as a Guest” link.
Does the city of Vineland make money from convenience fees?
The City of Vineland does not receive any revenue from the convenience fees collected. “As an organization, we are always looking for innovative ways to provide the best services we can to the community,” said Municipal Utilities Director John Lillie.
Does Vineland have a water quality report?
The City of Vineland Water Utility’s Annual Water Quality Report is now available online. Click the button below to view full report. This report contains important information about the source and quality of your drinking water. Please call 856-794-4056 if you would like a hardcopy report sent to your home. © 2024 Vineland Municipal Utilities.