Consolidated Utility District (CUD) offers a convenient online bill payment system for customers to pay their water, sewer, and other utility bills. This article provides an overview of CUD’s online bill pay, instructions for setting up an account and making payments, and answers to frequently asked questions.
Overview of CUD Online Bill Pay
CUD’s online bill payment system allows customers to
- View account balances
- Check payment history
- Make one-time or recurring payments
- Pay by credit/debit card or eCheck
- Receive paperless billing
- Set up reminders and notifications
Paying bills through the CUD website is fast, secure and available 24/7. Customers can avoid late fees by paying online and ensure their payment is processed immediately.
How to Set Up an Online Account
Setting up an online account with CUD is easy and only takes a few minutes. Just follow these steps:
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Go to connect.cudrc.com and click “Register Now” under the login fields.
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Enter your CUD account number and service address zip code. Your account number can be found on your paper bill.
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Create a username and password for your online account.
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Provide an email address and agree to the terms of use.
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Complete email verification to confirm your new account.
Once your registration is complete, you can start managing payments immediately through your online account dashboard.
Making a Payment Through CUD’s Online System
Follow these simple steps to pay your utility bill online:
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Log into your account at connect.cudrc.com.
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Under “Pay Bills”, enter your CUD account number and service address.
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Choose whether to pay the full balance, past due amount, or a custom amount.
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Select payment method – credit/debit card or eCheck.
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Enter card or bank account information and billing details.
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Review payment summary and click “Continue” to process.
Your payment will typically post to your CUD account within 1 business day.
Handy Features for Managing Your Account
In addition to online bill pay, CUD’s website offers other useful account management features:
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Paperless billing – Go green by opting out of mailed paper statements.
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AutoPay – Set up recurring payments from your card or bank account.
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Account history – View past statements and payment history.
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Update info – Change account and contact information.
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Notifications – Receive reminders and alerts via email or text.
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Mobile access – Manage account on-the-go with mobile website.
Frequently Asked Questions
What are the service fees for online payment?
CUD does not charge service fees for online payments, however there are limits on credit card payments.
What is the limit for credit card payments?
Customers are limited to $3,000 per month in credit card payments. There is no limit for eCheck payments.
When will my online payment be applied?
Payments are typically applied within 1 business day. Allow extra processing time if paying close to your due date.
Can I split payment between multiple methods?
Unfortunately CUD’s system does not allow split tender payments. You must use one payment method per transaction.
Why do I need to verify my account during registration?
The account verification process helps ensure security. It prevents unauthorized access to customer accounts.
Paying your CUD utility bills online is quick, easy, and secure. Sign up for an account today to gain access to convenient online payment options and account management tools.
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