How to Pay Your Erie County Water Bill: A Step-By-Step Guide

Paying your water bill on time is important to avoid late fees and service interruptions. If you live in Erie County New York, and get your water from the Erie County Water Authority (ECWA) you have several convenient options to pay your bill. In this article, we’ll walk through the various ways you can pay your Erie County water bill.

Online Payments

Paying online is one of the easiest ways to pay your Erie County water bill Here are the online payment options

ECWA Online Account

The best option is to sign up for an ECWA Online account on the ECWA website. This allows you to:

• View your current and past water bills
• Make one-time payments
• Set up automatic recurring payments

To make one-time payments, you’ll need your 9-digit ECWA account number and either your checking account info or credit/debit card info.

To set up automatic payments, you can connect your checking account or credit/debit card and specify the date and amount for withdrawals. This ensures your bill gets paid on time each month without any additional steps.

The ECWA Online account is completely free to use for payments via checking account. A third-party service fee applies to credit/debit card payments.

One-Time Payment Portal

If you don’t want to set up an entire online account, ECWA has a portal for making one-time water bill payments. You’ll need your 9-digit ECWA account number and your checking account or credit/debit card information.

As with the ECWA Online account, there is no fee for checking account payments, but credit/debit cards incur a third-party service charge.

The one-time payment portal is useful if you just need to pay your current bill and don’t want the hassle of setting up an account. However, an ECWA Online account makes paying bills even easier month-to-month.

Pay By Phone

In addition to online payments, you can pay your Erie County water bill over the phone using ECWA’s toll-free automated payment line.

To pay by phone:

1. Call 1-855-748-1076. This automated line is available 24/7.

2. Enter your 9-digit ECWA account number and the amount you want to pay.

3. Provide your credit/debit card information. The payment will be processed instantly.

Please note that a third-party service fee applies to phone payments via credit/debit card.

The main advantage of paying by phone is that it’s quick and available at all hours. However, you will incur the extra service charge.

Pay By Mail

If you prefer not to pay online or over the phone, you can mail in a physical check or money order payment.

To pay by mail:

1. Write your 9-digit ECWA account number on the check or money order.

2. Mail it to:

Erie County Water Authority
295 Main Street, Room 350
Buffalo, NY 14203

Paying by mail gives you the option to use a money order if you prefer not to provide checking account information. Just make sure to mail your payment several days before the due date to ensure it arrives on time.

Pay In Person

You can also pay your Erie County water bill in person with cash, credit/debit card, or money order at any Western Union location in the county.

To find your nearest Western Union payment location:

1. Visit the Western Union website.

2. Enter your zip code to see options near you.

3. Call ahead to confirm they accept ECWA water bill payments, as not all locations do.

4. Bring your water bill and payment to the location.

5. Provide your 9-digit ECWA account number and pay the amount due.

Please note that Western Union locations may charge an additional service fee for processing payments.

Paying in person is convenient if you prefer to pay with cash or you’ve missed the mail pickup for that day. Just be aware of potential extra fees based on the location.

Tips for Paying Your Erie County Water Bill

Follow these tips to make paying your ECWA water bill as smooth and efficient as possible:

• Set up automatic payments through the ECWA Online account to avoid late or missed payments. This ensures your bill gets paid on time without you having to remember.

• Pay early if mailing in a check payment to provide a buffer for postal delays. Aim to mail it at least 5 business days before the due date.

• Check for fees when paying by credit/debit card, either online, by phone, or in person. Service fees from Paymentus or Western Union may apply.

• Contact customer service if you have any questions about your water bill or the available payment options. They’re available on weekdays by phone or in-person at the ECWA administrative office.

Paying your water bill doesn’t have to be a chore. ECWA provides flexible payment options to suit your needs. Follow these tips to choose the method that works best for you and avoid any late fees. Reach out to ECWA customer service if you need assistance getting set up.