Paying Your Jackson EMC Bill on the Go: A Guide to Mobile Bill Pay

Life moves fast and mobile technology helps us keep up. Paying bills can feel like a hassle but mobile bill pay makes it super quick and easy for on-the-go customers of Jackson EMC. This handy guide will walk you through how to pay your Jackson EMC electric bill conveniently via your mobile device.

Overview of Jackson EMC

Let’s start with some background on Jackson EMC Jackson Electric Membership Corporation is an electric cooperative providing power to over 230,000 residential and business accounts across 18 counties in northeast Georgia They are owned by their customers and committed to providing reliable electricity at competitive rates.

Jackson EMC is governed by a member-elected Board of Directors and strives to improve the quality of life in the communities they serve. The co-op was founded in 1938 to bring electricity to rural areas underserved by for-profit utilities. Their service area covers over 2,000 square miles.

Benefits of Paying Your Jackson EMC Bill via Mobile

Paying bills on your smartphone or tablet provides Jackson EMC members several advantages

• Convenience – Pay anytime, anywhere in just minutes using your device.

• Security – Protection of sensitive payment info through encryption and multifactor authentication.

• Control – Manage your electric account and track usage right from your hand.

• Efficiency – Avoid stamps, checks, and trips to an office or kiosk.

• Flexibility – Make one-time payments or set up recurring automatic payments.

• Alerts – Get reminders when your bill is ready and confirmations when paid.

Ways to Pay Your Jackson EMC Bill on Mobile

Jackson EMC offers members a few options for mobile bill payment to suit different needs:

Jackson EMC Mobile App

• Download the free Jackson EMC app for Apple or Android.

• Log into the app using your account number and online account password.

• View your current bill details and account balance.

• Make a one-time payment via credit/debit card or bank draft.

• Set up recurring auto-pay each month.

• Report power outages and view outage maps.

Mobile Website

• Visit jacksnonemc.com on your device’s browser.

• Select “Pay Bill” and log into your account.

• Review your bill summary and usage.

• Enter payment info and submit payment.

• Choose to pay now or set up recurring payments.

Automated Phone Payments

• Call Jackson EMC’s payment line at 1-855-356-6358 from your mobile phone.

• Use the automated system to check your account balance.

• Make a one-time payment using your credit/debit card or bank account.

Tips for Successful Mobile Bill Pay

Follow these tips to ensure smooth sailing when paying your Jackson EMC electric bill on your mobile device:

• Have your account number handy to log in quickly.

• Enter payment info completely and accurately to avoid processing issues.

• Save your payment method to expedite future transactions.

• Schedule recurring payments for convenience, but review bill amounts each month before the auto-pay date.

• Contact Jackson EMC immediately if switching bank accounts, closing a credit card, or needing to update payment info.

• Notify Jackson EMC if your phone number changes so you continue receiving important alerts.

• Pay a few days before the due date to allow time for processing and avoid late fees.

Assistance Options for Jackson EMC Members

Jackson EMC cares about their community and provides support if you face challenges paying your electric bill:

• Payment arrangements – Set up a plan to pay your outstanding balance over time if you cannot pay the full amount by the due date.

• Project SHARE – Member-funded program providing emergency bill payment assistance for seniors and disabled individuals.

• LIHEAP – Federally funded energy assistance program for qualified low-income households. Jackson EMC can provide info on applying.

• PrePay – Pay-as-you-go program where you purchase electricity before using it, eliminating deposits and monthly bills.

• Paperless billing – Reduce costs by opting out of mailed paper bills in favor of electronic billing and notices.

Go Mobile and Take the Pain Out of Paying Your Bill