Paying bills is one of those necessary evils in life that we all have to do. Whether it’s paying the mortgage, credit cards, utilities, or other expenses, keeping up with all the due dates and mailing payments can be tedious. Fortunately, technological advances have made paying bills a lot easier. Many companies now offer online bill pay or payment options through their websites or mobile apps. This allows customers to pay their bills with just a few clicks either on their computer or smartphone. The City of Salina is one municipality that has embraced online bill pay to better serve its residents.
The City of Salina’s website has an easy-to-use online payment system that residents can use to pay their city bills quickly and securely. Some of the common city bills that can be paid online include utilities like water and trash, municipal court fines and fees, business licenses, pet licenses, and more. The online payment system helps residents easily view their account balances, see payment history, schedule future payments, and avoid late fees. Paying online saves the time and hassle of writing and mailing paper checks. It also gives residents more control over managing payments on their schedule.
Here’s an overview of how paying city bills online works with the City of Salina’s system:
Getting Started with Online Bill Pay
Using the online payment system is simple and only takes a few minutes to set up. Start by going to the City of Salina’s website and clicking on the “Make a Payment” link in the top menu bar This will bring you to the online payment portal
If it’s your first time using the online system, you’ll need to register for an account Click on the “New users” button and enter some basic personal information like your name, address, email, phone number, and account number if available Creating an account allows the system to store your information to streamline future payments.
Once registered you can log into your account anytime by clicking the “Returning user” button and entering your email and password.
Making a Payment
After logging into your account, you’ll be able to view any active accounts tied to your profile. This includes things like your utility bills, permits, citations, etc. Select the account you want to make a payment towards.
You’ll see the account balance and can enter the payment amount you wish to submit. The system accepts Visa, MasterCard, Discover, American Express, or automatic bank account withdrawals. Enter your payment method details and submit the payment.
The system will immediately process the transaction and send you a confirmation email with details of the payment. The funds should post to your city account within 1-2 business days.
Benefits of Paying Bills Online
Paying city bills through the online payment system offers a number of benefits and conveniences:
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Accessibility – Residents can pay bills 24/7 from their computer or mobile device. This allows you to pay on your schedule, even outside normal business hours.
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Payment tracking – The online system stores payment history and account balances so you can easily track payments made and how much is owed on accounts.
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Automatic payments – You can setup scheduled or recurring payments to have bills automatically paid by the due date. This avoids late fees.
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Speed – Online payments post instantly rather than having to wait for checks in the mail. No more last minute runs to City Hall.
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Security – Payments are processed through secure encrypted technology to protect personal and payment information.
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Environmental savings – Paying online reduces paper waste from mailing payments and bills. This supports sustainability efforts.
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Cost savings – Paying online avoids the cost of stamps, envelopes, and checks. The city also doesn’t charge any fees for using the online payment system.
Tips for Using the Online Payment System
To get the most out of the City of Salina’s online bill pay option, keep these tips in mind:
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Save your login information so you can quickly access your account to make payments or check balances.
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Setup text or email reminders through your account so you receive alerts when bills are due.
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Review account balances regularly and make payments frequently to avoid large lump sums or late fees.
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Contact the city treasurer’s office if you have any account or payment questions.
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Notify the city if your contact information like address or email changes so your account details stay up to date.
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Check that scheduled recurring payments reflect your most current balance due to avoid issues.
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Keep your payment method on file current and update it if your credit card expires or is lost/stolen.
Online Bill Pay Is the Way of the Future
Paying bills will likely never be genuinely fun. But the City of Salina’s online payment system takes the pain out of paying city bills. By giving residents an easy, fast, and secure way to pay online, it saves time and hassle. The system puts account management and bill payment control in the hands of residents. As more and more transactions move online, online bill pay has become the expectation. The City of Salina recognized this and delivered with their user-friendly payment portal. Residents can now handle their city bill payments seamlessly from their smart device or computer.
Credit Card Processing Fees Notice
Beginning January 1, 2020 the City of Salina passed on card processing fees (at actual cost) to customers as approved in the 2020 Comprehensive Fee Schedule by Resolution 19-7727.
The City of Salina provides users with different options for paying their water bills. Learn today! Options for Paying Your Water Bill
For our customers convenience, we have several options available to pay:
MAIL IN PO Box 780208, Wichita, KS 67278
IN OFFICE 300 W Ash St Room 102 Salina, KS 67401
DROP BOX
Located on the south side of the City-County Building. As you pull into the circle drive off of Ash St, there is a large metal drop box labeled with the City of Salina logo. There is also a drop box located on the outside of our office door located at 300 W Ash St Room 102 Salina, KS 67401.
IVR
Call 1-877-883-3757 and follow the prompts using the keypad on your phone to enter your account information and preferred method of payment.
ONLINE
You may access our website here. You may opt to click “One Time Payment” and simply enter your account information and preferred method of payment as a one time convenience, or you can click “New User” and follow the steps from the Online Billing Registration to set up your account.
Create a New Water Bill Payment Account and Verify Automatic Payments
Does Salina have a new water billing software?
City of Salina The City of Salina recently converted to a new water billing software, which has a new website. According to City Staff, in order to make an online payment, view your account online, etc., residents will need to “Create a New Account.”
What are the hours of operation in Salina KS?
Open Monday through Friday from 8:00 AM to 5:00 PM, except holidays. Copyright ©2018 City of Salina, Kansas. All Rights Reserved
How do I pay my utility bill online?
Existing customers can have their monthly utility summary billing statement e-mailed to them. Choose to receive an e-mail only, or e-mail and U.S. mail. Pay your utility bill online using a Visa, Mastercard or Discover or E-check at no additional charge. Online payments are reflected on your account immediately when submitted.