The City of Stuart provides water, sewer, sanitation, and stormwater utility services to residents and businesses. It’s important to pay your Stuart utilities bill on time each month to avoid penalties and service disruptions. This guide will outline the available payment options for City of Stuart utility customers.
Overview of Stuart Utility Billing
The City of Stuart utility department issues monthly bills for
- Water service
- Sewer service
- Garbage collection
- Stormwater management
Bills are mailed out around the 10th of each month and payment is due by the 30th.
Utility rates vary based on your property and usage, The average monthly bill for a single family home is $100-$150,
Consequences of Late Payment
If your Stuart utilities bill is not paid by the due date you will incur
- Late Fee: 1.5% penalty on total balance
- Service Disruption: Shut off around 46 days past due
- Reconnection Fee: $34 to restore service
- Deposit: Double security deposit required for reactivation
Avoid these penalties by paying your full balance on time each month.
Payment Options
The City of Stuart offers various ways to pay your utility bill conveniently:
In Person
- Customer Service Office – Cash, check, money order, Visa, Mastercard, Discover
- Drive-Up Window – Located at City Hall Annex building
By Mail
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Send check or money order payable to City of Stuart:
City of Stuart Utility Billing
121 SW Flagler Avenue
Stuart, FL 34994
Online
- Customer Portal – Make one-time or recurring payments by e-check or credit card
By Phone
- IVR System – Call 844-401-7389 to pay with automated system
- Customer Service – Call 772-288-5300 to speak with a representative
Other
- Drop Box – After hours box available in City Hall parking lot
- Auto Debit – Sign up for monthly automated checking account withdrawals
Creating an Online Account
The most convenient way to manage your Stuart utility account and payments is through the online customer portal.
To enroll:
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Go to www.stuartfl.gov and click on “Pay Utility Bill”
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Select “Create New Account”
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Enter your account number and other identifying details
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Create a username and password
Once enrolled, you can view bills, make one-time payments, set up auto-pay, and manage account details online 24/7.
Paying with the Mobile App
In addition to the online portal, you can download the Stuart FL mobile app for Apple or Android devices.
The app allows you to:
- Check your account balance
- Make a payment
- View payment history
- Receive reminders
- Report issues
This provides easy access on the go to pay bills and monitor your utility account.
Payment Assistance Programs
If you are struggling financially, City of Stuart utility customers may qualify for payment assistance programs such as:
- Low-income payment plans
- Hardship extensions
- Temporary discounted rates
- One-time crisis grants
Contact customer service to discuss eligibility requirements and application instructions. They can help avoid service interruptions when you are facing financial challenges.
Account Management Tips
Here are some best practices for staying on top of City of Stuart utility payments:
- Sign up for paperless billing to receive reminders
- Check your balance online frequently
- Pay early to avoid late fees
- Notify the city before moving to close your account
- Contact customer service if you anticipate payment issues
Keeping your Stuart utility account current will help avoid penalties and other headaches. Be proactive in reaching out for payment assistance or adjustments if needed.
Locating Your Utility Account Number
You will need your utility account number to enroll in online billing, make a payment, or call in for support.
Your account number can be found:
- At the top of your printed utility bill
- Within your online account profile
- By calling the customer service line
Be sure to have this number handy whenever you need to discuss your Stuart utilities account or make a payment.
Final Payment When Closing an Account
If you are moving out of a property within the City of Stuart, you must close your utility account to avoid ongoing charges.
Contact customer service at least 3 days before your move date to discontinue service. Provide them with your move out date and forwarding address.
You will receive a final bill that covers any daily usage since your last statement up to the service closing date. Pay this final bill on time to avoid collections actions on any unpaid balance.
Closing your Stuart utilities account properly ensures you resolve any outstanding charges.
Avoid Service Disruptions
Having your water, sewer, garbage, or stormwater service disconnected can significantly disrupt your life. Avoid this worst case scenario by:
- Paying on time every month
- Notifying Stuart immediately if you anticipate issues paying
- Setting up automated payments
- Applying for financial assistance if eligible
- Resolving past due balances before they escalate
It takes effort to stay on top of City of Stuart utility bills. But consistent payments will keep your essential services flowing.
Martin County Utility Online BillPay
- View entire bill detail online and print 24/7
- Receive email notifications of new bills
- Make one-time payments with a credit/debit card or a bank account
- Sign up for automatic payments with a credit/debit card or bank account
- View multiple Martin County Utility accounts with one username and password
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Florida City Government Week – City of Stuart Utilities Customer Service Team
What services does the city of Stuart offer?
The City of Stuart Fire Rescue contracts with Change Healthcare for ambulance billing. Access online payment information. City of Stuart offers AquaHawk Alerting as a free service for members that will enable them to efficiently manage their water usage and lower their monthly bills. Sign up for emergency alerts.
How can I pay for water and electricity in Stuart?
Water and electricity in Stuart are provided by the City. At initial setup, there is a connection fee and a deposit required. To make a payment, you can drop it off in person at City Hall or pay online by registering here. For more information, call City Hall at 515-523-1455.
How can I get natural gas service in Stuart?
To get natural gas service in Stuart, contact MidAmerican Energy Company. For more information, you can call City Hall at 515-523-1455 or visit their website by clicking here. Note that there are also a few options for propane service in Stuart and the surrounding areas.
Which internet providers are in Stuart, IA?
There are a few internet providers in the Stuart area*. Click on one below to view more information on the speeds and services available in Stuart. Coon Valley Co-Op Telephone in Menlo offers wireless internet service to Stuart. CenturyLink offers internet in the form of DSL and, in some cases, fiber optic internet in the Stuart area.
Who is Martin County utility?
The Martin County Utilities Division provides citizens and businesses in Martin County with reliable and dependable water and wastewater services. We are proud of our employees who work to ensure we maintain the highest standards of water quality and customer service.
How can I get a bin in Stuart?
To get a bin in Stuart, you can contact them at 641-740-2958. The bins are located near the City Utilities Shed, which is in the alley behind the Stuart Car Wash and Los Altos. Click here for a map view.