Paying your monthly utility bill is a necessity for all households and businesses in the West Wilson Utility District service area As the provider of water services to the region, West Wilson offers various convenient payment options to fit any schedule or preference. This article will outline the ways customers can pay West Wilson utility bills online, by phone, by mail or in person
Pay Online
The easiest way for most West Wilson customers to pay their utility bill is online through the district’s website
To pay online:
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Go to westwilsonutility.com and click on “View or Pay Your Bill”
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Click the login link and enter your account username and password. First-time users will need to register an account.
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Select the account you wish to make a payment towards.
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Enter your payment amount and submit.
Online payments can be made by credit/debit card or e-check. A 3.45% convenience fee applies to card payments as of June 1, 2024.
Paying online allows you to:
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Securely pay 24/7 from your computer or mobile device
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View billing history and payment confirmations
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Set up recurring payments or one-time future-dated payments
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Receive paperless billing by opting into eBilling
Pay by Phone
To pay your West Wilson utility bill over the phone with a customer service representative, call 615-758-5682 during regular business hours (Monday-Friday 8am-4:30pm).
You will need to provide your account number and name on the account when making a phone payment. Only credit/debit card payments are accepted over the phone, with a 3.45% convenience fee applied.
Pay by Mail
Customers can submit utility payments by mailing a check or money order to:
West Wilson Utility District
10960 Lebanon Rd.
Mt. Juliet, TN 37122
Please include your West Wilson account number on the check or money order. Allow 5-7 business days for mailed payments to be received and applied to your account.
Pay In Person
To make an in-person utility bill payment, visit the West Wilson Utility District office located at:
10960 Lebanon Rd.
Mt. Juliet, TN 37122
The office is open Monday-Friday from 8am-4:30pm. Cash, check, money order or credit/debit card are accepted as in-person payment options.
Payment Kiosk Locations
For added convenience, West Wilson has partnered with Paymentus to offer self-service payment kiosks at several locations around Mt. Juliet. Kiosk payments can be made by credit/debit card or cash, with no fees applied.
Current kiosk locations include:
- West Wilson Utility District Office
- Mt. Juliet Police Department
- Mt. Juliet Chamber of Commerce
- Mt. Juliet Community Center
Billing Schedules and Due Dates
Utility bills are mailed monthly and due 21 days after the billing date. Customers can find their specific billing cycle and due date printed on each monthly statement.
Accounts not paid in full by the due date will incur a 10% penalty on the unpaid balance. Make note of your personal billing and due dates to avoid late fees.
Payment Arrangements and Assistance
If you are unable to pay the full balance of your utility bill, West Wilson encourages you to set up a payment arrangement. Arrangements allow a past due balance to be paid over an agreed installment schedule without incurring penalty fees.
Customers facing financial hardship may also qualify for bill payment assistance programs. Contact West Wilson Utility District for more information on arrangements and assistance.
Manage Your Utility Account Online
In addition to paying your bill, West Wilson customers can also go online to:
- View current and past billing statements
- Monitor daily water usage
- Set up direct debit or recurring payments
- Receive billing notifications
- Update account and contact information
Visit westwilsonutility.com and click “Register Online Account” to access these features and more.
Paying your utility bill on time each month is important for maintaining uninterrupted service. West Wilson offers flexible payment options, both online and in person, to make bill pay quick and convenient. Reach out to us anytime with questions about billing, accounts or payments.
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FAQ
How to pay Palm Beach County water bill?
How do I pay my Pinellas County utility bill?
How do I pay my West Wilson utility bill?
The West Wilson Utility District offers a variety of convenient payment options for our residents. Simply choose the option that best suits your needs. Online Bill Payment If paying your bill online just click the green “Pay Your Bill Now” button. Have your account number handy and follow the prompts.
Does West Wilson accept water consumption payments?
West Wilson Utility District cannot accept sewer payments and the City cannot accept water consumption payments. The 2 are different just as the suppliers of natural gas and electricity are usually different. The City provides relief for summer sprinkling by residential customers 6 months each year on the bills received in:
How can I contact West Wilson Utility District?
To contact West Wilson Utility District directly, use their phone number: 615-758-5682. For your billing inquiry, you can also visit West Wilson Utility District (TN) to access your bill.
How do I pay my Wilson energy bill online?
Pay your Wilson Energy bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app.
How do I pay my bill online?
If paying your bill online just click the green “Pay Your Bill Now” button. Have your account number handy and follow the prompts. All payments made by credit card are assessed a 3.45% convenience fee. Payment By Mail If paying by check or money order through the mail, please send all payments with your payment coupon.
Does West Wilson have a water meter box inspection?
West Wilson Utility District is conducting an inspection to identify the materials of all water service lines, as required by the Federal Environmental Protection Agency. Due to this inspection, you may notice increased utility crew activity around your water meter box. In December 2021, the